Buyers beware Would not use this company again if someone paid me. Held my money for two days before canceling my order without no explanation or reason until contacting them. Then was insulted by the customer service person for asking why it had been canceled. They don’t have all the products they list on their site, but will surely take your money and then insult you. Beware very crap service and company!!

Signed up like 2 months made an order… Signed up like 2 months made an order and still haven't been able to get hold of anyone to figure out what going on. I will never be ordering from this company again

In the dark. Could be better. I subscribed for my box but I didn't receive tracking information until the day it was delivered. I don't see value in being charged for shipping just to be left in the dark about my order. There also isn't a definitive option to enter what items I have already used and liked or disliked prior to subscribing so I received a brand and flavor of juice I recently had used and grown tired of. I wish there was an easier way to populate more information to better the results from the staff selecting my items.

I signed up for the subscription box… I signed up for the subscription box over a month ago paid for the box and ive got nothing. I've emailed and tried to contact the company and still no reply so at this rate I don't know what to do. Do I seek legal now as they took my money. I'd like to know what's going in but I don't see that happening..

Service done right! In one of my monthly boxes I received a mod that didn't work. I tried several sets of batteries and anything else I could try. After contacting vapebox support staff and talking with Russell (fantastic service) a couple times, we got the issue resolved and a replacement headed to me and he had me back to vaping without issue in NO TIME! This was the first time having any issues with vapebox and Russell made the experience better at every turn. I look forward to giving my money to Vapebox for a very long time. And would recommend this company to ANYONE.