I've been ordering the lemon cheesecake… I've been ordering the lemon cheesecake for a couple of years now and have never been disappointed..until the 3 bottles I received yesterday..the juice is dark orange and taste old and has a terrible smell when vaping..only 1 btl has been opened..the juice taste and smells just like cigarette tobacco..terrible! Can I return for a refund?

Shipping was fast and package arrived… Shipping was fast and package arrived in good condition. I beleve the flavorings need a little work. I ordered a banana custard flavor and I don't taste any banana. Also the Apple cinnamon doesn't taste like it has any apples in it. I scored it in the middle of the road because I beleve the flavors need a little work. They are good enough to get me by but I doubt I will use them often.

I've been a loyal customer since 2016 I've been a loyal customer since 2016. I even visited the business in Vista, in 2018. I was always satisfied with the level of service I received, but lately, the quality of customer service has plummeted. My emails and phone calls go unanswered and the shipping has become slower and slower with every order I've made within the past year. What has happened to this once great juice company? Communication makes a massive difference. Informing customers why orders are not being shipped on time alleviates concerns that the customer isn't being scammed out of their hard earned money. I made an order on March 26 and on April 7th, it still hadn't shipped, but on whitelabel's website, they said the order was "fulfilled", although it hadn't even shipped. Tracking supported the fact that it wasn't shipped. After finding the number to the owner's personal cell phone and speaking with him, he shipped it out.

Terrible company The absolute worst company I have ever done business with. I waited at least a month on two separate occasions for them to send their product after collecting my money. I tried calling, sending emails and contacting the BBB. No response was ever given, nor do they care to even respond to their customers. After receiving my purchase a month later I won’t even use it because I am afraid it was tampered with. All I wanted was for them to cancel my order and return my money, seems like a simple request right? Don’t waste your money or your time. the definition of retar**d needs to be redefined into the description of white label juice co.

I’ve bought from them before and had no… I’ve bought from them before and had no problems. But on the last order the USPS lost the package and I contacted White Label and explained the problem and they sent me a replacement free of charge out the next day. Great service, and great customer care. Love ❤️ their juice!! Highly recommend!!