bond ruggles
GBReliable, Affordable, and Quality Products I have used vapemood several times. Their products are always exactly as expected and they have excellent descriptions on their website to help you find exactly what battery or cartridge someone needs. My only complaint is shipping. They charge about $3 more for priority mail shipping than the post office does, even for very small items like a single battery. A little bubble wrap and a padded envelope is even less expensive via priority mail. So, if you want it sooner than 7-10 days, the only option is priority mail or more expensive options and then the customer pays over the cost of the shipper pricing. The upside is, if you don't need it quickly, the standard shipping is free. So, with proper planning and ordering in a timely fashion, you should be good. Regardless, they are extremely reliable. And even more importantly, reasonably priced. I have tried other places - most of which are extremely overpriced or lack quality - and plan on sticking with VapeMood.
Nick M
GBReturn Customer - Davinci IQ This is my 3rd time ordering a name brand product from Vape Mood. Everytime the product has been as advertised and the serial number checked out with the manufacturer. Very reliable shipping, my product was received as expected. 4/5 stars because in ordering my Davinci IQ I had ordered the Stealth unit, but received the Silver unit instead. Too much hassle to get it exchanged and I was eagerly waiting to use the device for the first time. I would definitely recommend this site. In 3 brand name orders, they've only made one mild error.
JG
GBI had an issue with a product that was… I had an issue with a product that was recently purchased. I emailed customer support and they sent out a replacement for my defective product immediately. I had it 2 days later! Thank you, Vape Mood!
Red
GBItems received and they DON'T WORK Purchased 2 auto draw batteries. Package arrived and neither one works. One won't charge, the other one it says its charged but it glows red....even on charger... I realize my purchase wasn't very big...but the expectation is that if you purchase an item, it should work....Very Very Disappointed I wrote this review after sending 2 emails to the info address.
Nate K
GBThey sent the wrong item, ignored all communications They sent the wrong item, phone line did not work, emails were returned as undeliverable. Contacted them on Instagram, no response. DO NOT BUY. STAY FAR AWAY FROM THIS COMPANY!!!