CustomerJuan
GBDear Doctor Marcus I wanted to take a moment to provide some feedback on my recent video appointment with you. Overall, my experience was excellent, and I appreciate the care and attention you provided during our consultation. Your personalized approach to care made my experience great. I felt truly listened to and understood throughout the appointment. Your clear communication and ability to explain medical information in a way that was easy for me to understand were especially helpful. I also valued the time you took to answer all my questions thoroughly and address any concerns I had. In terms of what the company is doing well, I found the appointment scheduling process to be seamless and convenient. The staff, from the receptionists to the nurses, were friendly and professional, creating a welcoming environment. The integration of technology for the video appointment was smooth, and I appreciated the ease of access it provided. Thank you for discussing the follow-up plan with me and ensuring I understood the next steps in my care. Your professionalism and expertise were evident throughout our appointment, which reassured me that I was in good hands. Overall, I am grateful for the quality of care I received during my video appointment with you, Dr. Marcus, and Alpha Hormones' commitment to providing excellent service. Thank you for being so dedicated to your patients' well-being.
Monica
GBWonderful experience with menopause hormone therapy I went to Alpha Hormones to seek menopause hormone therapy. My experience has been great. I was able to get all my appointments done remotely, which I preferred. They do have in-office appointments.The people at the front desk are very nice and professional. Julianne Humason in my nurse practitioner. She's been wonderful. She is knowledgeable, listens to all my concerns and is very responsive! I have felt so much better since seeking treatment.
Ruben A. Balter
GBAll the staff is very polite and… All the staff is very polite and professional. Dr. Tek is an excellent physician with an extensive knowledge that benefits his patients. Very thankful I learned about him.
Jimmy
GBGreat customer service and staff Great customer service and staff. Really helpful and friendly they understand your needs. What I like how the Marcus Lee so supportive and sympathetic of my concern and questions. Thank you for making me feel appreciated. Keep up the amazing job.
Barbara Landi
GBI like how easy and efficient the visit… I like how easy and efficient the visit was. My nurse practitioner Julienne was very friendly and knowledgeable, the appointment on time and after a few weeks being on new meds, I feel sooooooo much better.