No help from GlobalEntry I spent 4.5 hours trying to get to someone, ANYONE, who could help me regarding the letter stating my application is provisional. I need the letter to make an interview appointment. I was given so many new websites and phone numbers that my head was spinning. I was told that I could schedule an interview via the site. Well, the site had no such option. Absolutely the worst exercise in futility.

I was able to find an opponent in my hometown I was struggling to find a global entry interview close to me. I had a reservation 200 miles away and I was notified that Saturday appointments were opened up in my hometown the same day I was scheduled in KC. I was able to reschedule our interviews and save myself a roughly 6 hour road trip.

I got my appointment I needed in a… I got my appointment I needed in a short period of time. Thank you

Done in 4 Days Applied Monday night, conditional approval received Tuesday, signed up for texts Wednesday, received alerts Wednesday and Thursday, booked interview Thursday evening for Friday AM. Completed the entire process in 4 business days. Site was booked for months when I first checked. Very pleased and will have it for my trip in May. I do live in a city where there is an airport with customs interviews, so it made it even easier for me.

Wa very speedy in finding aan opening… Was very speedy in finding an opening for me.