Dirty packaging I called to order product and had expressed concern over how dirty the packages were. There was no follow-up as promised from customer service. Expectations are high given the cost of the product and since it is used for oral hygiene, one would expect a clean product to be delivered.

The product is great but the shipping… The product is great but the shipping cost is terrible. I live less than one mile from headquarters and still pay $15 for shipping because I'm not allowed to pickup the mouthwash. Otherwise, I would auto renew.

The best product i ordered The best product i ordered! thankyousomuch!! daily needs.

your product is great! i have used your products since the 90's and love them.the phone answering service is borderline robotic and unemotional.the delivery takes too long! it sometimes takes 2weeks! i know that i have the option to pay for expedited delivery,but i don't want to pay 26.00 for a week instead of 2.the product is wonderful,but your customer service,not so much.

Couldn't live without it ProFresh is the only product that has worked for as well as it has--I couldn't go without using it twice everyday. Sometimes it doesn't seems to be working as effectively as it had been, but I've found a couple of things I'd done wrong. I also need to change the tongue scraper much more frequently than was recommended. I think I have a much worse case of bad breath that most people as I still need to chew gum.