Shy Gray
GBNot sure what to think I'm neutral but leaning on the don't buy side. I have emailed them 3 times with no response. I have also called 5 times with no response back and nobody answered. I'm glad I didn't just order the product.
Valued Customer
GBDentkits First after researching I realized Dentkits was in fact a real company … so I applied at affirm for the payments & then ordered TOP DENTURE ONLY ….. the FAQ stated with in 14 days you should have your denture …. Took almost a whole week before I got the molding trays … which I expected it wouldn’t be over night shipping or have them the second I ordered … once I submitted the pictures of my molds it took I believe 10 days before they replied back to send them back in … took a month or so to get my try-in which was all white …. I marked that needed changed submitted pictures … took almost 2 - 3 weeks to get them to reply back & talk to me what was needing to be changed …. Told them not much because the try-ins fit almost perfectly …. I stated if you make my denture like my try-in with the changes I needed make the denture …. A month or so later what showed up was not what I expected … it didn’t match the try-ins, NONE of the adjustments were made …. Before I continue, phone number goes to a voice mail box that is usually full, because Dentkits doesn’t answer the phone … emails usually take a week to 2 weeks to get a replay back which is usually next to nothing but a few words … back to the denture at hand here … what showed up was bigger then the try-ins …. No adjustments where made …. So I pulled out my dremel & cut the back of the denture off because it went back so far I couldn’t even put the denture in with out gagging … once in I looked like Mr Ed big clunky teef way to wide teef angled at a 45 degree so it looks like I have a huge over bite like I belong on the cast of the simpsons … when I sent Dentkits a msg about what the issue was, I was told to soak them in warm to hot water so the soften up & you can form them to fit …. Since it took almost 4 month to get the final denture I believe or so I was told the bone structure shrunk that’s why they weren’t fitting properly …. But the try-ins still fit 95% after I made adjustments with my dremel …. Yes I used a reline kit, they are so big & sloppy that did nothing to help … the warm water did nothing to help either … so I went back to the dremel & cut the top part out so now it’s a U shape & then I was able to bend them some to fit … then I have to get fixadent to hold them in … I have to put so much of it on the dentures to hold them in place, it hurts like hell trying to get them out & get all that stuff off my gums & the denture because I still look like a Simpson cast member …. So I am stuck either look like the simpsons or wear the all white try-ins, because there is nothing Dentkits will do other then tell me to use warm to hot water …. Since i cut the top off so I can bend it so it wasn’t so wide, I am sure they won’t help with that either …. So now I am stuck paying affirm the money for a denture that was made for a horse … they’re so bad I sound like Mike Tyson when I talk …. It’s a shame you spend all this money on something you can’t even use … I tried to talk to affirm about it & they said you agreed for them to make it & that's what they did …. So all in all it took right around 4 months start to finish, multiple phones calls & endless emails only to be stuck with something I can’t wear …. Just becareful everyone …. Don’t get taken advantage of like I did …. *** UPDATE **** I’ve reached out & explained why I left this review & sent pictures explaining the review …. NO REPLY BACK !!!!!! I’ve reached out 2 times, ASKING HOW WE CAN MAKE THIS RIGHT, again no reply …. I guess it’s time to see what other steps I can take, to try & get this fixed …. Stay tuned …
Laura Young
GBDent kits was great for My father Dent kits was great for My father. He suffered a stroke 20 years ago and has been housebound with severe social anxiety issues for years. When he broke his dropped and broke his dentures, I tried to coax him to the dentist, which was impossible. When I saw Dent kits online I new this was the perfect scenario for him. Without having to put him through that anxiety of a office vist or ever leaving the house we were able to get him a great pair of dentures at a good price. Thank you Kevin and the whole team !