Strung me along for over two months and screwed me on my flights and hotel Their reps 'chatted' me up for over two months telling me confirmed details from the dentist in question and then when I finally talked directly to the dentist - AFTER - he and the reps told me to book my dates/appts/travel --- then told a different story so I lost money on flights and hotels and had to find my own dentist. --- ANOTHER rep also set me up with another dentist stating they could get me in and then when I spoke directly with that dentist - same story: changed the entire decision about what or when they could do it and over the course of 2.5 months of discussing this, the prices also changed. Big surprise. Don't deal with them. They lie. -- and worse; zero empathy for your situation nor consideration for financial loss. Not once, after asking multiple times, was I able to talk to anyone in an authoritative position. Who the hell runs this sham anyway?

Sketchy interaction on their website They refused to give me the dental office's contact information. She said she couldn't give me a quote for just the installation of braces, that it has to include monthly maintenance in Mexico. I said I live in Canada, I only need the installation, she then said .. who knows maybe that quote is just the cost of installation. That quote was easily six times the installation cost in Mexico. She gave me a quote for regular cleaning, I then asked for a prophylaxis cleaning quote. One second, she didn't know what it was, the next she second she's telling me that it's the quote she just gave me. Who would travel for a procedure or dental work not knowing how much it cost.

Don't waste your time Don't waste your time going through this company it is easier if you deal directly with the dentist. They don't return phone calls, they dropped the ball in setting up my transportation from the airport, and never even sent over my CT scans to the dentist so when I arrived there was much confusion.Thankfully the dentist itself has been amazing but I would not use the third party to arrange it. I worked with Erick, he told me that oh everything is fine, when actually it wasn't.

Fake offer laser teeth whitening They offered at the internet a laser teeht whitening - Pola Office (7-9 shades brighter) for 5000 Bath. At the clinic they showed me a booklet with 5-7 shades for the laser teeht whitening - Pola Office. Anyway I agreed. After a few minutes the nurses came with an offer for blue light whitening for the same price. I disagreed and told them I only want laser teeth whitening. Moreover the blue light whitening is much cheaper (3500 Bath) at other clincs. After several minutes of discussion they came again with the same offer for blue light whitening. I left absolutely disappointed

I love Dental Departures I love Dental Departures, they are all about helping!