customer
USI bought this for me and my family for… I bought this for me and my family for Christmas sent in the samples and never heard anything back. Also no follow up to my email of checking in on it
Scott
USLimited explanation of results I wish they would give a better explanation of your results and if there is something wrong what to do.
Teri
USClear and concise directions Clear and concise directions, emailed report back within 5 days of submitting the sample. Highly recommend, cost effective DNA test.
Amanda Hazen
USGreat experience. The entire process was well thought out and made everything from ordering online to testing and obtaining results quite smooth. They handled my email questions promptly with a clear response.
Kelly
USA bit confusing The test kit was affordable, shipped quickly, and easy to order! The instructions were a bit confusing (regarding labels and “if applicable” verbiage). I am also still waiting on results, and unclear about how to retrieve them from the patient portal. I was only able to find mention of the portal in the FAQ’s - no obvious link on website. When I attempt to set it up it, I receive an error message that states “invalid phone number.” Hoping additional directions will come via email, as the results may not be ready yet.