Easy to use and understand web site Easy to use and understand web site. Product was exactly as described, and delivery was prompt. Price competitive. Basically, everything you could want in a good experience.

BraceLab MetaGrip I use BraceLab's MetaGrip devices on both of my wrists. The products function well to support and protect both of my CMC joints. My Doctor recommended that I use your products. One area that could be improved is the Velcro attachments. The Velcro straps on both of my devices have worn out prematurely after only 3 months of usage. When I brought this to the attention of your staff to see what could be done to fix it; your representative offered to replace my most recent purchase with another one. I appreciated that immensely. Your representative was very polite, professional, helpful and knowledgeable about my devices. I submitted photos of my worn left MetaGrip Velcro straps to highlight and identify the issue I was experiencing. Some of the Velcro hooks had broken down and the strap itself had started to separate. Within one week I received a replacement MetaGrip in the mail. Since I wear my MetaGrip devices 24/7 I was more than pleased to receive the replacement device. Thank you for your products and for your support.

It was great to be able to call up and… It was great to be able to call up and discuss someone familiar with their products and help determine my best size choice (borderline of two) and to discuss my conditions relating to the "wristable". I ordered with confidence and have been happy with the product thus far.

My chiropractor referred me to your… My chiropractor referred me to your website for the brace he thought would help. So far, so good. However, your shipping is less than good. As you can see by your records it took 10 DAYS TO RECEIVE. It that time, the use of my thumb was Impossible. You cashed the Credit Card right away. NOT HAPPY ON DELIVERY!

Such pain relief I was having excruciating pain with my CMC support on my left thumb. My joint would pop in and out of socket. This was due to my repetitive job with my hands. I’ve been using the thumb support for a little over a month. My joint pain has subsided quite a bit. I have movement in my thumb without a lot of pain now. I wear it while working and while I sleep. So thankful I found this product to avoid surgery hopefully.