Regional Manager Clark screwed up our… Regional Manager Clark screwed up our order by "forgetting" to add an external battery charger that we had paid for...had to phone him and get him to send it. Didn't get delivery of household oxygenator on time because, supposedly, the federal gov't seized all units at the warehouse. We got our unit 2-weeks after we had already paid for it!

OxiMedical - Glendale, AZ We here in Southern Arizona are fortunate to have a sales & service facility of this caliber for respiratory machines. Since moving to this area I have been using them for service since 2017 and find that whether it's for warranty work or out of warrant, they always do their best to satisfy your needs. I would also like to compliment Leo Angel who not only handles most repairs but also the sales end in the front sales room for doing an excellent job. Highly recommended.

Easy exchange! Our first purchase wasn’t powerful enough for my mother’s oxygen needs. Christian, our salesperson, rush-shipped a more powerful replacement to her and followed through to ensure that she had what she needed and that the return was simple. It was clear to us that he personally cared to get it right.

My brother ordered the SimplyGo mini… My brother ordered the SimplyGo mini system with all the accessories for a total of $2194.10 on 12/23/21. He never used it or even took it out of the box. He passed away April 2022. I contacted the Oxi Medical buy back program, not knowing what else to do with the equipment. The buy back price was $800.00. I accepted the offer not knowing what other options were available. Writing this review will not change the outcome for me, but it will make me feel better to say that your company took full advantage of my situation. I have no doubt the unit was sold to someone else for full price, netting your company a nice profit. It is only business to you, but it is the physical adversity of others that keeps your company in business. No compassion!

Same day rental made next day trip possible. The gentleman who helped me was amazing. He assisted me to rent a unit to use while helping a dear 91 year old friend to move with her grandson to another state. We needed in the car enroute to the airport, in the plane, and to his home by car. It had to meet FAA regulations, and have two batteries, one capable of 5 hours of continuous operation. And we were leaving the next day! Other suppliers made it seem impossible, but with your company, all went smoothly. Thank you for your great service.