Inogen G5 As of today I haven't used my new Inogen G5, due to the Covid-19 virus and my being in the high risk category we have been staying home. We do plan on going for a "ride" out in the desert to see all of the spring flowers and cactus blooming--as soon as we know it will be ok and I will use it then. I know it will be better than using the oxygen tanks, (small or large) as it won't be as heavy and I certainly won't have to drag it behind me.

My brother ordered the SimplyGo mini… My brother ordered the SimplyGo mini system with all the accessories for a total of $2194.10 on 12/23/21. He never used it or even took it out of the box. He passed away April 2022. I contacted the Oxi Medical buy back program, not knowing what else to do with the equipment. The buy back price was $800.00. I accepted the offer not knowing what other options were available. Writing this review will not change the outcome for me, but it will make me feel better to say that your company took full advantage of my situation. I have no doubt the unit was sold to someone else for full price, netting your company a nice profit. It is only business to you, but it is the physical adversity of others that keeps your company in business. No compassion!

Same day rental made next day trip possible. The gentleman who helped me was amazing. He assisted me to rent a unit to use while helping a dear 91 year old friend to move with her grandson to another state. We needed in the car enroute to the airport, in the plane, and to his home by car. It had to meet FAA regulations, and have two batteries, one capable of 5 hours of continuous operation. And we were leaving the next day! Other suppliers made it seem impossible, but with your company, all went smoothly. Thank you for your great service.

Darren is one of the nicest salesperson… Darren is one of the nicest salesperson I have had the pleasure of working with. He has gone above and beyond what most people in the service industry would do! He had the patience of working with me to get a portable oxygen concentrator, for my sleep apnea. He worked within my budget so I could afford one. I will forever be grateful to him, what an asset to your company!!!

Regional Manager Clark screwed up our… Regional Manager Clark screwed up our order by "forgetting" to add an external battery charger that we had paid for...had to phone him and get him to send it. Didn't get delivery of household oxygenator on time because, supposedly, the federal gov't seized all units at the warehouse. We got our unit 2-weeks after we had already paid for it!