Charlie Thompson
GBRegional Manager Clark screwed up our… Regional Manager Clark screwed up our order by "forgetting" to add an external battery charger that we had paid for...had to phone him and get him to send it. Didn't get delivery of household oxygenator on time because, supposedly, the federal gov't seized all units at the warehouse. We got our unit 2-weeks after we had already paid for it!
Marion McGrath
GBSame day rental made next day trip possible. The gentleman who helped me was amazing. He assisted me to rent a unit to use while helping a dear 91 year old friend to move with her grandson to another state. We needed in the car enroute to the airport, in the plane, and to his home by car. It had to meet FAA regulations, and have two batteries, one capable of 5 hours of continuous operation. And we were leaving the next day! Other suppliers made it seem impossible, but with your company, all went smoothly. Thank you for your great service.
Dorothy Burwell
GBRobert Lee (Roswell) treated us very well Robert Lee (Roswell, GA) didn't try to sell us anything but listened patiently and answered all of our questions. Other places we contacted spent their efforts trying to sell us a product of their choosing. Robert shared some valuable information about such machines that made it easier to fit all my specific needs. We had an in dept discussion about sieve beds/columns and I left with a clear understanding of how they worked and how to use my P.O.C. machine to increase its lifetime use. It was such a positive experience exchanging ideas and feeling at ease with such a large purchase. I went home feeling excited about my decision. Thanks so much for the time spent.
Rebecca Leahy
GBEasy exchange! Our first purchase wasn’t powerful enough for my mother’s oxygen needs. Christian, our salesperson, rush-shipped a more powerful replacement to her and followed through to ensure that she had what she needed and that the return was simple. It was clear to us that he personally cared to get it right.
Karen E Haywood
GBAwesome Service and Price! After a severe COPD attack requiring hospital treatment, oxygen was prescribed and required for discharge. A large machine was purchased locally. After a day or two house fever set in but I couldn't get more than 50' from the machine. I searched the web for different portable machines. OxiMed came through with a great price and overnight shipping. Now I'm able to get out and about.