My brother ordered the SimplyGo mini… My brother ordered the SimplyGo mini system with all the accessories for a total of $2194.10 on 12/23/21. He never used it or even took it out of the box. He passed away April 2022. I contacted the Oxi Medical buy back program, not knowing what else to do with the equipment. The buy back price was $800.00. I accepted the offer not knowing what other options were available. Writing this review will not change the outcome for me, but it will make me feel better to say that your company took full advantage of my situation. I have no doubt the unit was sold to someone else for full price, netting your company a nice profit. It is only business to you, but it is the physical adversity of others that keeps your company in business. No compassion!

I highly recommend working with Mike Mike worked with me on this purchase from the day I called just to ask a few questions. We talked several times along the way and I went ahead and ordered a new Inogen portable oxygen concentrator. Mike went above and beyond to work with me and to make sure that I had everything I needed. Mike was very professional and treated me with the utmost respect. He made me feel more like a friend than a customer. Everything was delivered when Mike said it would be. I highly recommend Oximedical for your oxygen needs.

Regional Manager Clark screwed up our… Regional Manager Clark screwed up our order by "forgetting" to add an external battery charger that we had paid for...had to phone him and get him to send it. Didn't get delivery of household oxygenator on time because, supposedly, the federal gov't seized all units at the warehouse. We got our unit 2-weeks after we had already paid for it!

Satisfied Customer I was reviewing new portable oxygen devices online when a rep from oxymedical just popped up. At first I was leery but he allowed me to check things out and then I called him back. I had a refurbished Inogen One with 2 batteries and two chargers in 3 days for less than half of a new one. Thank You Christian Monroe!!! Suzanne Jackson

Easy exchange! Our first purchase wasn’t powerful enough for my mother’s oxygen needs. Christian, our salesperson, rush-shipped a more powerful replacement to her and followed through to ensure that she had what she needed and that the return was simple. It was clear to us that he personally cared to get it right.