The product that was ordered came in a… The product that was ordered came in a timely fashion. The company reached out to me when the Manufacturer erred in shipping and we were able to correct the issue very quickly and easily.

Customer service and site is A1 I bought my mom a step stool for after her knee replacement and was a bit skeptical since this was a site I’d never seen before. Pricey, but the free shipping got my attention. Customer service and fast shipping, even though it was coming from the manufacturer. They were so kind to check on my order when I didn’t receive a tracking number when it was shipped. I highly recommend them to anyone who needs professional medical products.

I ordered a refurbished Bair Hugger I ordered a refurbished Bair Hugger. When it arrived, it had a European plug. I worked with customer service and they were very helpful, but I ordered the unit in December 2021 and didn't receive the replacement until March of 2022. The replacement unit was not in as good of condition as the original one with the European plug. Employees were courteous and helpful but the product and delays were unsatisfactory.

Great Customer Service I was in the market for a new autoclave after a not so good experience with another online retailer. Monte Montain was extremely helpful and answered all my questions in regards to a new machine. Very happy with the service! Thank you!

Alternative Source Medical came through… Alternative Source Medical came through in a big way on an equipment that we desperately need it and what we received was waaaaay better than what we expect it. We will more than happy continue to do business with them.