Would not do business again We did business and they had a problem selling their item to a client (nothing wrong with item) and demanded return and full refund. I have been threatened multiple times by them now (court, police, and more) for simply trying to charge a restocking fee since I only offer replacements.

Customer service and site is A1 I bought my mom a step stool for after her knee replacement and was a bit skeptical since this was a site I’d never seen before. Pricey, but the free shipping got my attention. Customer service and fast shipping, even though it was coming from the manufacturer. They were so kind to check on my order when I didn’t receive a tracking number when it was shipped. I highly recommend them to anyone who needs professional medical products.

Give them a try, you won'y be disapointed. There were some bumps in the road. FedEx had some problems delivering my stool. We got that sorted out and I received my stool. And it is a beauty. Excellent structure, very good looking and exactly what I needed. The company hung in there and did what they needed to do to get the stool to me. Excellent service!!!

I was very pleased with the responses… I was very pleased with the responses from Cheryl when I thought we had a problem. She followed up and every thing went smoothly. I will use their services again

Alternative Source Medical came through… Alternative Source Medical came through in a big way on an equipment that we desperately need it and what we received was waaaaay better than what we expect it. We will more than happy continue to do business with them.