Prompt delivery and great customer service I was not to sure of the size of the muzzle I had to order and I ended up ordering one that was too small. But they gladly accepted the return and I ordered another size which arrived just in time for the training we had scheduled for my dog.

Great Service I ordered a moisturizing spray for my bird's feathers and it arrived very quickly. I have only been using it for a brief time, so we'll see if it works well or not. Arcata offered good customer service and a nice selection of items for all types of pets.

PET DIVIDER I bought the divider for our geckos, and not only the offering experience was quick and easy, but the product was shipped immediately. This pet divider was made for aquariums, to divide fish, but we bought it for our geckos, and it works perfectly in our 10 gallon terrarium. We had to modify the top with some chopsticks and aluminum foil, because unlike fish, our geckos did climb over it... 😁🐊🐊 I wish you had one made for reptiles, but this works. Thank you!

Fast and accurate My six cats are escape artists about collars. I got them Beastie bands with Velcro closures. So far, they work. I chose patterns to match their personalities, from Cool Cat to Chinese Dragons. The package arrived one day early and contained the right collars. I'm thrilled and so are Hoover, Lincoln, Chase, Zen, Magus and T2.

Delivered as promised All 3 of my dogs got cancer. I decided to make my own dog food with people grade products and all natural supplements. I started using UpCo bone meal several months ago. Bone meal was recommended as an additive by my vet. I have been buying this product from Amazon but was unable to get it when I needed it. I decided to check out the supplier's website. Turned out to be cheaper than Amazon so I will be ordering direct from now on.