Papa

78 SW, 7th Street, 33130, Miami, United States
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3.90
Based on 20 Reviews

5

50.00%

4

30.00%

3

0.00%

2

0.00%

1

20.00%
About Papa

Papa is a new kind of care, built on human connection. Across the country, health plans and employers look to Papa to provide vital social support by pairing older adults and families with Papa Pals, trained and vetted companions, who provide a helping hand and an open ear, resulting in less loneliness and better health. Established in 2017, Papa offers the following services: transportation services, running errands, help around the house, teaching technology and offering an amazing social experience. Although Papa’s main office is located in Miami, FL, Papa is now available in all 50 states through the convenience of our app. For more information, visit www.papa.com.

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Diana
GB

I've been a Pal for over a year now I've been a Pal for over a year now. Have been near and far from home to take visits with people through this company. I don't always understand nor do I agree with the payments. Especially when it come to taking a member to a Dr Appointment. My trip tells me the fastest, shortest route due to road construction. And I get paid what they want to pay me. You can never speak to a person. So I just don't choose those Visits! Lesson Learned

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Anastasia
GB

the task was as described the task was as described, i had my questions resolved by customer service quickly , the app is easy to use and has everything you need

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Jo Baldaia
GB

I’m extremely impressed by this…Great company I’m extremely impressed by this company. The App is very easy to use. The training videos and general guidelines are well presented resulting in a feeling of purpose and safety.

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dianejudson
GB

Don’t bother filling out Papa Pal’s employment application to be a Pal if your vehicle is older than 2008. At least a week ago I applied for employment as a Papa Pal. Your Pal application requested year make and model of my vehicle; model years in your drop-down menu went back only to 2008. My vehicle is a 2000 model year Toyota Camry Solara. I kept receiving vague texts — my application was incomplete yet the app showed everything was completed or pending, your text messages did not tell me Why incomplete. I called on 1/18/24, 1:23pm spoke to Miss Rodriguez, then Danielle who informed me as of yesterday 1/17/24 Papa Pal issued new policy - Pals w/vehicles older than 2008 are ineligible for employment. I’m disappointed in this new policy of yours since my 23 year old vehicle has less than169,000 miles, in pristine condition. I’ve wasted almost a week and a half waiting to be employed at Papa Pal. Part of your application should clearly state “Pals whose vehicles are older than 2008 model year are not eligible for employment with Papa Pal ON THE PAL APPLICATION.

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Tracy Spencer
GB

I received an email from papa pal… I received an email from papa pal changing to stripe to pay. After following their exact procedures, they are telling me that they cannot see my account information to pay. After numerous calls to Stripe, I was told that all information is there and that there is an integration issue on Papa Pal's end. Two weeks later, I still have not been paid for services and Papa Pal is still standing that I have not completed necessary information. Anyone have this issue? I am reaching out to corporate because no else is trying to help me. What poor customer service.

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