I subscribed to their app on Sunday I subscribed to their app on Sunday, and cancelled the subscription on the same day. I received confirmation that the subscription had been cancelled only to realise 3 days later that £57 had been debited from my account. I queried the charge and was informed I should have requested a refund???? But as a gesture of goodwill they have offered a 50% refund. This is highly inappropriate and a full refund should be in order. I used Apple Pay and will be consulting Apple on their policy regarding this. Cancelled subscription’s are never charged yet upon cancellation I was still charged for an app I did not use!

Customer service was 100% perfect I had a small issue and customer support helped immediately without any fuss. Couldn’t have asked for more.

Refund Following on from my previous negative review. I would like to express my thanks to Klinio for giving me a full refund. Would recommend this company.

An easy-to-use app for improving diabetic outcomes Overall, this app has an enjoyable layout and lets you see how you are doing in your health goals. You can see your approximate blood glucose levels and a calculation of your A1c as a result of your glucose meter readings. The recipes suggested in the meal plan are doable. Some meal planners ask you to do more than you can keep up with when you're working full time, but the meal plans suggested by Klinio can be easily prepped for in advance and the ingredients are attainable.

Return policy NOT GOOD, app is mediocre If you have an eating disorder, be CAREFUL - this can potentially be triggering. ALSO be aware that their current refund policy is 24 HOURS, not 30 days!!! I was lucky enough to get a partial refund - but as someone on disability benefits, it is a damned shame that their policies didn't allow for that kind of support. I will not recommend this to others until they update that. This app is NOT bariatric supportive - the calorie counts are too high, the food search database is sadly lacking, there is no desktop version as yet.