HybridType1
GBSo far so good So far the plan and app are working great. My sugars are more stable after just a few days and the meals are simple but tasty. My only real complaint is the app has a learning curve to understeland the detailed side of things, as well as the meals can sometimes feel repetitive. Although being able to swap a meal and search through a list to find a new one is incredibly convenient.
customer
GBKlino's was a lifesaver for our family! Klinio's helped our family. My husband had a huge problem with his diabetes getting out of whack. Yesterday he had his dr appt and he was told in one month with both of his insulin injections and his healthy eating from the Klinio menu his A1c was normal and according to his Lryac monitor he has had a green zone for the past two weeks.
K Warren
GBCustomer service was 100% perfect I had a small issue and customer support helped immediately without any fuss. Couldn’t have asked for more.
CNG
GBI subscribed to their app on Sunday I subscribed to their app on Sunday, and cancelled the subscription on the same day. I received confirmation that the subscription had been cancelled only to realise 3 days later that £57 had been debited from my account. I queried the charge and was informed I should have requested a refund???? But as a gesture of goodwill they have offered a 50% refund. This is highly inappropriate and a full refund should be in order. I used Apple Pay and will be consulting Apple on their policy regarding this. Cancelled subscription’s are never charged yet upon cancellation I was still charged for an app I did not use!
Edith Thom
GBNo refund On 03-03-24 I downloaded the App and registered with Klinio. Due to the fact that I am on Disability Benefits I realised with in a few minutes I couldn't afford the membership of £57 so I cancelled. I got an email to tell me that my card would not be charged. Then on 06-03-24 Klinio took that £57 out of my account. I have contacted them several times but they wont refund me. I am now very worried about my rent becoming due!