Return policy NOT GOOD, app is mediocre If you have an eating disorder, be CAREFUL - this can potentially be triggering. ALSO be aware that their current refund policy is 24 HOURS, not 30 days!!! I was lucky enough to get a partial refund - but as someone on disability benefits, it is a damned shame that their policies didn't allow for that kind of support. I will not recommend this to others until they update that. This app is NOT bariatric supportive - the calorie counts are too high, the food search database is sadly lacking, there is no desktop version as yet.

The Klinio app is for diabetics… The Klinio app is a diabetic app that helps me track my calorie intake, nutrition, exercise, Blood Glucose level, (BGL), water, Ketones, blood pressure, and provides meal plans for a range of types, ketogenic, vegan etc. The Klinio Co has great customer service and has provided detailed information on whatever I ask for, e.g. nutritional value of foods, BGL, and Ketone testing, or how to use the app, and help to get my password reset. Thank you Klinio.

Unfortunately my understanding of the… Unfortunately my understanding of the product did not align with the actual. After email conversations with customer support I received a full refund. The support team were very quick to respond to my correspondence. Treated my concerns in a polite professional manner. My congratulations to Klinio team. It is rare in this day of electronic purchasing etc to receive good old fashioned service.

So far so good So far the plan and app are working great. My sugars are more stable after just a few days and the meals are simple but tasty. My only real complaint is the app has a learning curve to understeland the detailed side of things, as well as the meals can sometimes feel repetitive. Although being able to swap a meal and search through a list to find a new one is incredibly convenient.

Not user friendly I found the app not user friendly. and asked for a refund. I contacted them and was told sorry but I could only get a refund with in 24hrs of purchase. I told them that is unrealistic, you have to give people time to learn and understand the app. Was told sorry that's their terms. I can tell you I'm very dissappointed in Kilnio, people struggle with diabetes and weight, and they certaintly take advanatage of your need. Im 66 yrs old and just didn't understand this app at all. Don't waste your time or money Sally I am responding to your reply on this review. I have also reach out to you CS. Would just like a refund 4-8-24 Monday