Sally Crawley
GBNot user friendly I found the app not user friendly. and asked for a refund. I contacted them and was told sorry but I could only get a refund with in 24hrs of purchase. I told them that is unrealistic, you have to give people time to learn and understand the app. Was told sorry that's their terms. I can tell you I'm very dissappointed in Kilnio, people struggle with diabetes and weight, and they certaintly take advanatage of your need. Im 66 yrs old and just didn't understand this app at all. Don't waste your time or money Sally I am responding to your reply on this review. I have also reach out to you CS. Would just like a refund 4-8-24 Monday
HybridType1
GBSo far so good So far the plan and app are working great. My sugars are more stable after just a few days and the meals are simple but tasty. My only real complaint is the app has a learning curve to understeland the detailed side of things, as well as the meals can sometimes feel repetitive. Although being able to swap a meal and search through a list to find a new one is incredibly convenient.
CNG
GBI subscribed to their app on Sunday I subscribed to their app on Sunday, and cancelled the subscription on the same day. I received confirmation that the subscription had been cancelled only to realise 3 days later that £57 had been debited from my account. I queried the charge and was informed I should have requested a refund???? But as a gesture of goodwill they have offered a 50% refund. This is highly inappropriate and a full refund should be in order. I used Apple Pay and will be consulting Apple on their policy regarding this. Cancelled subscription’s are never charged yet upon cancellation I was still charged for an app I did not use!
Monica Schweinfurth
GBTakes the burden of meal planning off of me I love Klinio because it has daily meal plans with breakfast, lunch, dinner and snacks. Everything is super healthy and easy to prepare. Each meal includes the nutritional value as well. I especially like the adjustable portion controls on the recipes (like for 2 or 4 people) and the exportable grocery lists.
Sharon
GBSo glad I found Klinio. Really useful learning sheets every day taking a few minutes to read. Tracking food intake and activity is so easy and has helped me learn about carbs, protein and fat breakdown. I joined to try and adjust my blood sugar levels which are just into diabetes level. But I've lost 13lb in my first week and 11 inches overall with 5 off my waist.