Edith Thom
GBNo refund On 03-03-24 I downloaded the App and registered with Klinio. Due to the fact that I am on Disability Benefits I realised with in a few minutes I couldn't afford the membership of £57 so I cancelled. I got an email to tell me that my card would not be charged. Then on 06-03-24 Klinio took that £57 out of my account. I have contacted them several times but they wont refund me. I am now very worried about my rent becoming due!
CNG
GBI subscribed to their app on Sunday I subscribed to their app on Sunday, and cancelled the subscription on the same day. I received confirmation that the subscription had been cancelled only to realise 3 days later that £57 had been debited from my account. I queried the charge and was informed I should have requested a refund???? But as a gesture of goodwill they have offered a 50% refund. This is highly inappropriate and a full refund should be in order. I used Apple Pay and will be consulting Apple on their policy regarding this. Cancelled subscription’s are never charged yet upon cancellation I was still charged for an app I did not use!
Pamela Thomas
GBKlinio made it so easy to prepare meals… Klinio made it so easy to prepare meals or to swap meals of my own and still get the results I wanted! Provides good information to maintain prediabetic A1C levels or reduce. My renewal came this month at a bad time so I cancelled the plan for $99 which was in process to my bank. I got same day reply and was assured a quick refund which today I saw going back to my account. Will definitely use Klinio again in the future!
Sally Crawley
GBNot user friendly I found the app not user friendly. and asked for a refund. I contacted them and was told sorry but I could only get a refund with in 24hrs of purchase. I told them that is unrealistic, you have to give people time to learn and understand the app. Was told sorry that's their terms. I can tell you I'm very dissappointed in Kilnio, people struggle with diabetes and weight, and they certaintly take advanatage of your need. Im 66 yrs old and just didn't understand this app at all. Don't waste your time or money Sally I am responding to your reply on this review. I have also reach out to you CS. Would just like a refund 4-8-24 Monday
Liz Edwards
AUKlinio replaces complexity and confusion with taste and great results in their food plan. Most food plans are complicated with ingredients that are either hard to find, expensive or out of season. Klinio has recipes for every meal that are easy to follow, time conscious for the busy person, have easy to access ingredients that cater for various budgets. The food suggested tastes great and does not leave you feeling hungry. Following Klinio's food plan has helped me to lose weight in a consistent way and educated me on changing to and maintaining appropriate eating habits without feeling deprived.