Suzanne Edmunds
AUUnfortunately my understanding of the… Unfortunately my understanding of the product did not align with the actual. After email conversations with customer support I received a full refund. The support team were very quick to respond to my correspondence. Treated my concerns in a polite professional manner. My congratulations to Klinio team. It is rare in this day of electronic purchasing etc to receive good old fashioned service.
CNG
GBI subscribed to their app on Sunday I subscribed to their app on Sunday, and cancelled the subscription on the same day. I received confirmation that the subscription had been cancelled only to realise 3 days later that £57 had been debited from my account. I queried the charge and was informed I should have requested a refund???? But as a gesture of goodwill they have offered a 50% refund. This is highly inappropriate and a full refund should be in order. I used Apple Pay and will be consulting Apple on their policy regarding this. Cancelled subscription’s are never charged yet upon cancellation I was still charged for an app I did not use!
Marianna Tabares
GBAn easy-to-use app for improving diabetic outcomes Overall, this app has an enjoyable layout and lets you see how you are doing in your health goals. You can see your approximate blood glucose levels and a calculation of your A1c as a result of your glucose meter readings. The recipes suggested in the meal plan are doable. Some meal planners ask you to do more than you can keep up with when you're working full time, but the meal plans suggested by Klinio can be easily prepped for in advance and the ingredients are attainable.
Laura Sands
GBUseless app Everything is wrong with this app. Thank goodness I don't have diabetes. First of all but enough different as I can't see this app helping in that respect at all. Doesn't with with enough fitness trackers, and all of their numbers are off on calories burned for activities (way too high) and same for food consumed. Not enough ways to report foods consumed (uses mostly ounces( and gives inaccurate values for those. Basically useless. I went back to paper and keeping track on my own. If I were to eat what they are recommending based on my activity and eating patterns I would be gaining weight. I cancelled my subscription but as I paid for six months, there is no refund, I just can continue to use something that's a waste of my time. Don't waste your time or money, ANY other app is better than this. Going back to my simple runmefit app which connects with my fitness tracker and keeps track of all my numbers. I started using three weeks ago and it doesn't even accurately reflect the days you log your information. Very unhelpful/unfriendly user app 😡
K Warren
GBCustomer service was 100% perfect I had a small issue and customer support helped immediately without any fuss. Couldn’t have asked for more.