Will Initial subscription be refunded Signed up for a month's menu to try this out costing £29. Email then showed what I would get and I wasn't satisfied also small print at the end said that they would automatically take next payment a month later. This hadn't been clear. Was not happy with this so went into app and deleted my profile. I have emailed them and they said further subscriptions automatically get cancelled if app deleted but waiting for response as to whether my request for initial £29 will be refunded since I am within the 14 days Cooling off period. THANK YOU Klinio, the £29 has now been refunded into my account as of 24th January. Restored my faith in your company but think Trustpilo review helped.

Customer service was 100% perfect I had a small issue and customer support helped immediately without any fuss. Couldn’t have asked for more.

Return policy NOT GOOD, app is mediocre If you have an eating disorder, be CAREFUL - this can potentially be triggering. ALSO be aware that their current refund policy is 24 HOURS, not 30 days!!! I was lucky enough to get a partial refund - but as someone on disability benefits, it is a damned shame that their policies didn't allow for that kind of support. I will not recommend this to others until they update that. This app is NOT bariatric supportive - the calorie counts are too high, the food search database is sadly lacking, there is no desktop version as yet.

Refund Following on from my previous negative review. I would like to express my thanks to Klinio for giving me a full refund. Would recommend this company.

Klinio replaces complexity and confusion with taste and great results in their food plan. Most food plans are complicated with ingredients that are either hard to find, expensive or out of season. Klinio has recipes for every meal that are easy to follow, time conscious for the busy person, have easy to access ingredients that cater for various budgets. The food suggested tastes great and does not leave you feeling hungry. Following Klinio's food plan has helped me to lose weight in a consistent way and educated me on changing to and maintaining appropriate eating habits without feeling deprived.