Klinio

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3.85
Based on 20 Reviews

5

55.00%

4

15.00%

3

10.00%

2

0.00%

1

20.00%
About Klinio

Klinio is a diabetes management platform and app designed specifically for people with prediabetes or diabetes and related issues, such as high blood pressure, high cholesterol or those trying to lose weight in a healthy way.

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CNG
GB

I subscribed to their app on Sunday I subscribed to their app on Sunday, and cancelled the subscription on the same day. I received confirmation that the subscription had been cancelled only to realise 3 days later that £57 had been debited from my account. I queried the charge and was informed I should have requested a refund???? But as a gesture of goodwill they have offered a 50% refund. This is highly inappropriate and a full refund should be in order. I used Apple Pay and will be consulting Apple on their policy regarding this. Cancelled subscription’s are never charged yet upon cancellation I was still charged for an app I did not use!

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Suzanne Edmunds
AU

Unfortunately my understanding of the… Unfortunately my understanding of the product did not align with the actual. After email conversations with customer support I received a full refund. The support team were very quick to respond to my correspondence. Treated my concerns in a polite professional manner. My congratulations to Klinio team. It is rare in this day of electronic purchasing etc to receive good old fashioned service.

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Sharon
GB

So glad I found Klinio. Really useful learning sheets every day taking a few minutes to read. Tracking food intake and activity is so easy and has helped me learn about carbs, protein and fat breakdown. I joined to try and adjust my blood sugar levels which are just into diabetes level. But I've lost 13lb in my first week and 11 inches overall with 5 off my waist.

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carole
GB

Will Initial subscription be refunded Signed up for a month's menu to try this out costing £29. Email then showed what I would get and I wasn't satisfied also small print at the end said that they would automatically take next payment a month later. This hadn't been clear. Was not happy with this so went into app and deleted my profile. I have emailed them and they said further subscriptions automatically get cancelled if app deleted but waiting for response as to whether my request for initial £29 will be refunded since I am within the 14 days Cooling off period. THANK YOU Klinio, the £29 has now been refunded into my account as of 24th January. Restored my faith in your company but think Trustpilo review helped.

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Monica Schweinfurth
GB

Takes the burden of meal planning off of me I love Klinio because it has daily meal plans with breakfast, lunch, dinner and snacks. Everything is super healthy and easy to prepare. Each meal includes the nutritional value as well. I especially like the adjustable portion controls on the recipes (like for 2 or 4 people) and the exportable grocery lists.

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