Will Initial subscription be refunded Signed up for a month's menu to try this out costing £29. Email then showed what I would get and I wasn't satisfied also small print at the end said that they would automatically take next payment a month later. This hadn't been clear. Was not happy with this so went into app and deleted my profile. I have emailed them and they said further subscriptions automatically get cancelled if app deleted but waiting for response as to whether my request for initial £29 will be refunded since I am within the 14 days Cooling off period. THANK YOU Klinio, the £29 has now been refunded into my account as of 24th January. Restored my faith in your company but think Trustpilo review helped.

Unfortunately my understanding of the… Unfortunately my understanding of the product did not align with the actual. After email conversations with customer support I received a full refund. The support team were very quick to respond to my correspondence. Treated my concerns in a polite professional manner. My congratulations to Klinio team. It is rare in this day of electronic purchasing etc to receive good old fashioned service.

Refund Following on from my previous negative review. I would like to express my thanks to Klinio for giving me a full refund. Would recommend this company.

Very simple approach to weight loss and… Very simple approach to weight loss and controlling sugar levels. The app takes out the guess work and is very interactive. The meal plan is delicious and really simple ingredients that we most likely use on a daily basis.. not a lot of complex recipes. I’ve enjoyed my experience so far. The food has made me regular too and was having a lot of issues prior.

Customer service was 100% perfect I had a small issue and customer support helped immediately without any fuss. Couldn’t have asked for more.