Sally Crawley
GBNot user friendly I found the app not user friendly. and asked for a refund. I contacted them and was told sorry but I could only get a refund with in 24hrs of purchase. I told them that is unrealistic, you have to give people time to learn and understand the app. Was told sorry that's their terms. I can tell you I'm very dissappointed in Kilnio, people struggle with diabetes and weight, and they certaintly take advanatage of your need. Im 66 yrs old and just didn't understand this app at all. Don't waste your time or money Sally I am responding to your reply on this review. I have also reach out to you CS. Would just like a refund 4-8-24 Monday
Laura Sands
GBUseless app Everything is wrong with this app. Thank goodness I don't have diabetes. First of all but enough different as I can't see this app helping in that respect at all. Doesn't with with enough fitness trackers, and all of their numbers are off on calories burned for activities (way too high) and same for food consumed. Not enough ways to report foods consumed (uses mostly ounces( and gives inaccurate values for those. Basically useless. I went back to paper and keeping track on my own. If I were to eat what they are recommending based on my activity and eating patterns I would be gaining weight. I cancelled my subscription but as I paid for six months, there is no refund, I just can continue to use something that's a waste of my time. Don't waste your time or money, ANY other app is better than this. Going back to my simple runmefit app which connects with my fitness tracker and keeps track of all my numbers. I started using three weeks ago and it doesn't even accurately reflect the days you log your information. Very unhelpful/unfriendly user app 😡
CNG
GBI subscribed to their app on Sunday I subscribed to their app on Sunday, and cancelled the subscription on the same day. I received confirmation that the subscription had been cancelled only to realise 3 days later that £57 had been debited from my account. I queried the charge and was informed I should have requested a refund???? But as a gesture of goodwill they have offered a 50% refund. This is highly inappropriate and a full refund should be in order. I used Apple Pay and will be consulting Apple on their policy regarding this. Cancelled subscription’s are never charged yet upon cancellation I was still charged for an app I did not use!
Sarah Houghton
CANice, simple pre-diabetic (or diabetic) app - It’s an app for diabetic or pre-diabetic people I like it because the information is presented in a simple, casual way without the sycophantic style of Noom (sorry, Noom). Apples to oranges, actually. Klinio is important fir me, as my goal is weight loss AND reduced blood sugar This keeps me accountable. Some tuning to the food log is needed (bigger food library and units - the default is 3.5 ounces, which is… weird)
Cheryley Whiteside
GBGood range of meals Good range of meals. Ability to monitor your water. Love the ability to learn about triggers. Love the evaluations and the diabetic risk indicator. Love the breakdown of calories. Ways it could be improved is linking to a smart watch like apple or Samsung watch.