Unfortunately my understanding of the… Unfortunately my understanding of the product did not align with the actual. After email conversations with customer support I received a full refund. The support team were very quick to respond to my correspondence. Treated my concerns in a polite professional manner. My congratulations to Klinio team. It is rare in this day of electronic purchasing etc to receive good old fashioned service.

I subscribed to their app on Sunday I subscribed to their app on Sunday, and cancelled the subscription on the same day. I received confirmation that the subscription had been cancelled only to realise 3 days later that £57 had been debited from my account. I queried the charge and was informed I should have requested a refund???? But as a gesture of goodwill they have offered a 50% refund. This is highly inappropriate and a full refund should be in order. I used Apple Pay and will be consulting Apple on their policy regarding this. Cancelled subscription’s are never charged yet upon cancellation I was still charged for an app I did not use!

Klino's was a lifesaver for our family! Klinio's helped our family. My husband had a huge problem with his diabetes getting out of whack. Yesterday he had his dr appt and he was told in one month with both of his insulin injections and his healthy eating from the Klinio menu his A1c was normal and according to his Lryac monitor he has had a green zone for the past two weeks.

Return policy NOT GOOD, app is mediocre If you have an eating disorder, be CAREFUL - this can potentially be triggering. ALSO be aware that their current refund policy is 24 HOURS, not 30 days!!! I was lucky enough to get a partial refund - but as someone on disability benefits, it is a damned shame that their policies didn't allow for that kind of support. I will not recommend this to others until they update that. This app is NOT bariatric supportive - the calorie counts are too high, the food search database is sadly lacking, there is no desktop version as yet.

Refund Following on from my previous negative review. I would like to express my thanks to Klinio for giving me a full refund. Would recommend this company.