Useless app They make it nearly impossible to cancel your subscription. Actually a useless app

I have had a difficult time losing… I have had a difficult time losing weight because I don't know anything about nutrition or how to lose weight in general. Cardi Health is great because it designed a personalized weight loss plan after asking me several questions like: my weight, height, target weight, if I have cholesterol or diabetes etc. Cardi Health then told me how long it would take me to lose that weight in a visual graph. That boosted my hope because I can see by when I could achieve my goal and not get discouraged. Cardi Health also has meal plans and recipes. I love this app!

Not a helpful meal planner This was completely useless to me. No ability to easily print menu plan or recipes. They suggested that I screen print which isn't helpful because it doesn't fit on one screen. Can only plan from their limited menu choices. No option to add your own meal. They offered to cancel my subscription, but no refund. UPDATE: I contacted them again and have received a refund.

For my health issue For my health issue, the app was not as useful as expected. I too tried to cancel the 6 month subscription that I purchased. I didn’t even try to get a refund for that period. Now 6 months later I see another charge. I reached out to customer support to explain that I didn’t even utilize the app during the first subscription and tried to cancel it. I inquired if I could get a refund for the new charges. They refused to refund the second charge. I hadn’t used the app since the 1st week months ago. I definitely would not recommend just based on the customer support even if the product worked for me. I am very disappointed with this experience.

No ability to scale recipes I just began using the app, and while I like the reminders to track vitals & the recipe ideas, they need to be scalable to be useful. As it is, the shopping list for one week assumes you make a zillion different recipes once - rather than buying in bulk. Of course, I can do the calculations myself, but it would've been an easy fix for the programmers. Sure wish I'd been able to see the features before purchasing. :(