I have placed an order on 10th of… I have placed an order on 10th of March. They stated the product was in stock online (other sites did not have it online). I followed up 31st of March and they said the product was not in stock. I complained and asked for my money back. So far today, I have not had a reply, nor received a refund nor the product.

Website Is a scame I strongly believe this website is a scam after my experience. I purchased about $450AUD worth of supplements that I need for my PCOS and have received no tracking number or any emails confirming the package has been shipped. The link that they sent for tracking just says 'shipped' but no other details and I've contacted nutriessentials to get an update and tracking details, and they haven't responded at all. Given its an international shipment you'd expect tracking to ensure it doesn't get caught up in customs. Reading all the other reviews I believe I have been scammed. Definitely wouldn't recommend buying from this company. If they get back to me and redeem themselves as a legitimate company, great, but until then, I would avoid at all costs UPDATE: they charged me an extra $75USD without my consent for 'shipping' but my package has been 'stuck' in Sydney for a week and I've got no way to access it. DO NOT BUY FROM THIS COMPANY THEY ARE SCAMMING YOU EDIT: Their reply below is also unethical, they say they have 24 hour chat available on their website but they actually do not. You also can't reply on Trust Pilot that I know of so they pretend like they are really helpful but they are just offering options to troubleshoot the order that aren't actually available.

Pleased with Nutriessentials I'm pleased to say I got an immediate response back when I had placed my order. The company let me know when the order was shipped & when it was delivered. I appreciate being kept informed & this company didn't let me down & all was done in a timely fashion in spite of sending out of country! I do recommend doing business with this company

I ordered about a month ago and still… I ordered about a month ago and still no package. I tried to cancel my order but I haven't gotten a response. The last time I emailed I got an automated reply a week later. Don't order from this site.

I ordered probiotics from them December… I ordered probiotics from them December 23 2023 and to date have not received them been over 2 months. Sent 16 emails that they reply to but always say they forwarded to concerned department and the give an excuse, apologize and say customer service is top priority lol. Asked for money back and the said they don’t do refunds. $152 USD After posting this review someone got in touch with me and promised to resend the product asap. It finally arrived 3 weeks later. Ordered December 23rd received after much aggravation March 18, 2024