I have placed an order on 10th of… I have placed an order on 10th of March. They stated the product was in stock online (other sites did not have it online). I followed up 31st of March and they said the product was not in stock. I complained and asked for my money back. So far today, I have not had a reply, nor received a refund nor the product.

I ordered supplements worth nearly… I ordered supplements worth nearly $200, and it took two weeks until I received a tracking number from USPS. My guess is that the products are shipped from a warehouse in China or a similar location, which is why the shipping takes a long time. It altogether took three weeks for my parcel to arrive in Peru, after which it went missing. I sent an email to their customer support, and they advised me to contact customs. Customs told me that they didn't have my package, and after calling the local airport, I lodged a complaint with our local post office, who had previously claimed they didn't have my parcel. Today, I finally received my order. So, it's not a scam, but it does take a long time to arrive.

Crooks Crooks. Stay away. I payed 29.5 dollars for international shipment via ups. The vitamins arrived after 3 months. The items were sent only one month ago. The expiration date, which was not stated in the order, is 8.24. Even though the order was 29 US dollars, they wrote on the envelope 120 us dollars and therefore the customs asked me for taxes. I asked for my money back but off course didn’t get it. A total disgrace!

Scam company - update You asked me to provide my order number - it's 54971, Maisie Joseph, I ordered physicians elemental drink - you would know this, because i have been emailing for weeks, so it's funny how you "can't find my details" LOOK IN YOUR INBOX FOR THE EMAILS UNASSISTED... Your support team is available 24/7? Funny that, as I have not received any sort of refund/response to where is my item, in weeks. Seems you only care about reviews, as I've got a response to my review, but no assistance with the emails I've been sending. The same email address that are on your site. So you are lying, there is no 24/7 customer service, there's not even customer service. The last response I got weeks ago was that, as it was in the UK apparently, I would have to attempt to locate/sort it - no idea where it is, to do so, and my local customs has got nothing, neither has my local or UK wide postal services. You said I might have to pay taxes, when I already paid for taxes in my order which totalled 192 dollars - again, I've had no request from anyone to pay taxes!!!!!! The product is 130, through a verified site, which I wish I would have gone with but didn't know they existed, you charged me 192 and then apparently are suggesting you didn't pay the taxes for it! I have no idea, I have received no item, no letter, nothing. For anyone thinking of this site, I urge you to look elsewhere, contact the exact manufacturer of the product you are looking for and ask them for verified suppliers.

Happy with my purchase I'm in Canada and I was ordering some products we can't get up here. Communication from nutriessentials was great and shipping was just as quick as some larger US businesses I have ordered from. I was a bit nervous since I had read some bad reviews after I had impulsively made my purchase but I have zero complaints and will definitely be ordering from them again.