Rachel Rachel, I have already spoken to Victoria and have asked 4 times for a refund. I have purchased my supplies from another source and is expected to come in next week. That is how a business should run. Expectations should be met by clear communication. Your company has none of it. Please refund me. This will be my 5th time asking.

Great product and service First of all the product is great quality. Easy navigation on the website. my order was slightly delayed, but customer service has been very responsive and fixed the problem fast. Highly recommend Irina

No trust I wish I saw this site before I made my purchase to this company. I made an order in Mar.28,2024 the order number is 55571, and paid immediately 338.68USD. Just like same thing happened to others I never got anything until after I sent two emails, I got a long email back to explain and promise but nothing happened till now again. It has been almost a month I think I have to take some legal steps as obviously they ignored my request of refund in my last email. Just likely stealing money from my pocket. I wish everybody in good luck to make deal with this company.

Website Is a scame I strongly believe this website is a scam after my experience. I purchased about $450AUD worth of supplements that I need for my PCOS and have received no tracking number or any emails confirming the package has been shipped. The link that they sent for tracking just says 'shipped' but no other details and I've contacted nutriessentials to get an update and tracking details, and they haven't responded at all. Given its an international shipment you'd expect tracking to ensure it doesn't get caught up in customs. Reading all the other reviews I believe I have been scammed. Definitely wouldn't recommend buying from this company. If they get back to me and redeem themselves as a legitimate company, great, but until then, I would avoid at all costs UPDATE: they charged me an extra $75USD without my consent for 'shipping' but my package has been 'stuck' in Sydney for a week and I've got no way to access it. DO NOT BUY FROM THIS COMPANY THEY ARE SCAMMING YOU EDIT: Their reply below is also unethical, they say they have 24 hour chat available on their website but they actually do not. You also can't reply on Trust Pilot that I know of so they pretend like they are really helpful but they are just offering options to troubleshoot the order that aren't actually available.

I have placed an order on 10th of… I have placed an order on 10th of March. They stated the product was in stock online (other sites did not have it online). I followed up 31st of March and they said the product was not in stock. I complained and asked for my money back. So far today, I have not had a reply, nor received a refund nor the product.