Order stuck in Limbo I ordered a Douglas Laboratories DIM Enhanced supplement a few weeks ago, and although I was charged there has been no notification of shipment and now the product is listed as unavailable. I reached out to customer service for assistance and have received no response for days. Very frustrating as this supplement has helped me quite a bit.

Ask about Ms. King Im here to thank nutriessental especially Ms. King At first, I was a bit confused and didn't understand the process. Ms. King reached out to me noting that she is the director and provided me a clear explanation due that the were late in replying coz of some issue they were facing. We exchanged lots of emails, but she ensured that my issue was addressed properly. I even had a call from someone called Kevin to double check on my address issue. Honestly, they were great and it was nothing close to a spam company since I received my wobenzyn that I had been struggling to find in stock on other platforms. A big thank you to Ms. King for her patience and I will definitely be ordering soon.

I ordered about a month ago and still… I ordered about a month ago and still no package. I tried to cancel my order but I haven't gotten a response. The last time I emailed I got an automated reply a week later. Don't order from this site.

Website Is a scame I strongly believe this website is a scam after my experience. I purchased about $450AUD worth of supplements that I need for my PCOS and have received no tracking number or any emails confirming the package has been shipped. The link that they sent for tracking just says 'shipped' but no other details and I've contacted nutriessentials to get an update and tracking details, and they haven't responded at all. Given its an international shipment you'd expect tracking to ensure it doesn't get caught up in customs. Reading all the other reviews I believe I have been scammed. Definitely wouldn't recommend buying from this company. If they get back to me and redeem themselves as a legitimate company, great, but until then, I would avoid at all costs UPDATE: they charged me an extra $75USD without my consent for 'shipping' but my package has been 'stuck' in Sydney for a week and I've got no way to access it. DO NOT BUY FROM THIS COMPANY THEY ARE SCAMMING YOU EDIT: Their reply below is also unethical, they say they have 24 hour chat available on their website but they actually do not. You also can't reply on Trust Pilot that I know of so they pretend like they are really helpful but they are just offering options to troubleshoot the order that aren't actually available.

Happy with my purchase I'm in Canada and I was ordering some products we can't get up here. Communication from nutriessentials was great and shipping was just as quick as some larger US businesses I have ordered from. I was a bit nervous since I had read some bad reviews after I had impulsively made my purchase but I have zero complaints and will definitely be ordering from them again.