Order stuck in Limbo I ordered a Douglas Laboratories DIM Enhanced supplement a few weeks ago, and although I was charged there has been no notification of shipment and now the product is listed as unavailable. I reached out to customer service for assistance and have received no response for days. Very frustrating as this supplement has helped me quite a bit.

Great product and service First of all the product is great quality. Easy navigation on the website. my order was slightly delayed, but customer service has been very responsive and fixed the problem fast. Highly recommend Irina

I ordered supplements worth nearly… I ordered supplements worth nearly $200, and it took two weeks until I received a tracking number from USPS. My guess is that the products are shipped from a warehouse in China or a similar location, which is why the shipping takes a long time. It altogether took three weeks for my parcel to arrive in Peru, after which it went missing. I sent an email to their customer support, and they advised me to contact customs. Customs told me that they didn't have my package, and after calling the local airport, I lodged a complaint with our local post office, who had previously claimed they didn't have my parcel. Today, I finally received my order. So, it's not a scam, but it does take a long time to arrive.

Rachel Rachel, I have already spoken to Victoria and have asked 4 times for a refund. I have purchased my supplies from another source and is expected to come in next week. That is how a business should run. Expectations should be met by clear communication. Your company has none of it. Please refund me. This will be my 5th time asking.

So perfect! I've been using Nutriential really well since 2021. There are a lot of premium vitamin brands here. First of all, I'm surprised that the shipping is fast. I live in New Jersey and usually get a delivery in 2-3 days after I order. Only one item I ordered once was out of stock, and I've received a refund, and all other than that, it's so perfect. Besides, sometimes the promo code they send me makes me so happy.