Website Is a scame I strongly believe this website is a scam after my experience. I purchased about $450AUD worth of supplements that I need for my PCOS and have received no tracking number or any emails confirming the package has been shipped. The link that they sent for tracking just says 'shipped' but no other details and I've contacted nutriessentials to get an update and tracking details, and they haven't responded at all. Given its an international shipment you'd expect tracking to ensure it doesn't get caught up in customs. Reading all the other reviews I believe I have been scammed. Definitely wouldn't recommend buying from this company. If they get back to me and redeem themselves as a legitimate company, great, but until then, I would avoid at all costs UPDATE: they charged me an extra $75USD without my consent for 'shipping' but my package has been 'stuck' in Sydney for a week and I've got no way to access it. DO NOT BUY FROM THIS COMPANY THEY ARE SCAMMING YOU EDIT: Their reply below is also unethical, they say they have 24 hour chat available on their website but they actually do not. You also can't reply on Trust Pilot that I know of so they pretend like they are really helpful but they are just offering options to troubleshoot the order that aren't actually available.

No trust I wish I saw this site before I made my purchase to this company. I made an order in Mar.28,2024 the order number is 55571, and paid immediately 338.68USD. Just like same thing happened to others I never got anything until after I sent two emails, I got a long email back to explain and promise but nothing happened till now again. It has been almost a month I think I have to take some legal steps as obviously they ignored my request of refund in my last email. Just likely stealing money from my pocket. I wish everybody in good luck to make deal with this company.

Crooks Crooks. Stay away. I payed 29.5 dollars for international shipment via ups. The vitamins arrived after 3 months. The items were sent only one month ago. The expiration date, which was not stated in the order, is 8.24. Even though the order was 29 US dollars, they wrote on the envelope 120 us dollars and therefore the customs asked me for taxes. I asked for my money back but off course didn’t get it. A total disgrace!

SCAM DO NOT ORDER DO NOT ORDER, THEY ARE A SCAM! TLDR: 1. INCOMPLETE CUSTOMS DECLARATION = MY ORDER NEVER ARRIVED 2. THEY LIED ABOUT THE PRODUCT VALUE ON THE CUSTOMS DECLARATION, THAT IS TAX EVASION 3. THEY REPLIED TO MY EMAIL AT FIRST, BUT THEN GHOSTED ONCE I PROVIDED PROOF OF THEIR SCAM 4. Maybe they allow some orders to successfully go through, so that people keep falling into the mistake that *they* will not be scammed. Strange that there are somehow so many positive AND negative reviews.... ... TL: I wish I read these reviews before ordering over $100 in products internationally. A few weeks after my order, the customs authority in my country informed me that the package was seized because Nutriessential did not provide enough information on the customs declaration (which is illegal for a business to do). I was provided a copy of that customs declaration, which showed that Nutriessential also declared the contents to be valued almost one hundred dollars less than the actual value I paid for (that's tax evasion). I still have all this proof, have asked for a refund from my bank, and will report them for fraud. Of course I emailed them first to ask nicely for a refund, to which they replied the order was still on its way. Then I showed them proof that the order had been seized and provided proof from the customs authority that it was their fault for my order not arriving. That's when the email replies stopped. Who knows what they actual mail to people. I will never be able to confirm what they mailed. The products were very overpriced on their website, and are not available in my country, so I ordered anyway. Don't make my mistake.

Great product and service First of all the product is great quality. Easy navigation on the website. my order was slightly delayed, but customer service has been very responsive and fixed the problem fast. Highly recommend Irina