David B.NYC
GBMissing Medical Supplies While recently going over our tremendous medical expenses, I found that Kline Medical Supply charged us for something we never received. I admit it had been a while but I contacted them anyway. The amount was not much but several members of the Kline Family flatly refused to consider the matter, even though I sent them proof of purchasing the exact item a month later from someone else. One would think that a family in the healthcare supply business would be , at least, moderately compassionate to a customer who is terminally ill. I am insulted that they treated me like some kind of con man. The owner eventually said he could help us, but he wouldn't because I was disrespectful. I wonder how respectful Kline Medical Supply would be if the situation were reversed.
rjsoutherngirl
GBmed center organizer The product was just as described. I love it. I was tracking my order online and it kept stating processing. I called customer service and was told all they could donwas take a message and pass it on. There could be more correspondence and accurate statuses On orders but the overall experience was great
Glenn
GBProduct posted but discontinued Headline says it all. I was allowed to order but it was a discontinued item.
Shalom Burshtein
GBOrdered a pill crusher model SK-0100 Ordered a pill crusher model SK-0100, but received a different model SK-0500. I now have to pay for the shipping back. And besides, how can I realize that Kline Medical Supply made the mistake without opening the package. According to their policy returns are credited only if packaging is unopened. BE CAREFULL WITH THIS VENDOR.
John Currin
GBExcellent Customer Service Kline's customer service is really outstanding. I had some trouble ordering from the website and they were great in getting the order in over the phone (with the online discount). Product was as ordered and arrived promptly. I will always look to Kline first when ordering medical supplies. Large selection, top products. Five stars.