Ordered a pill crusher model SK-0100 Ordered a pill crusher model SK-0100, but received a different model SK-0500. I now have to pay for the shipping back. And besides, how can I realize that Kline Medical Supply made the mistake without opening the package. According to their policy returns are credited only if packaging is unopened. BE CAREFULL WITH THIS VENDOR.

Outstanding & First Class!!! My wife requires a non-prescription medical supplement that was not available in our area. I found it online at Amazon and saw that it was "fulfilled" by Kline Medical Supply. On the Amazon website I could not find a shipping method other than "standard". I inquired through the Amazon site if there was a faster shipping method and was contacted by Michael Kline who is the owner at KMS. He explained to me the "process" of dealing with Amazon so now I order directly from KMS and Mike was kind enough to ship my most recent order via FedEx Ground since we live in the boonies of Colorado and our Post Office is not the best. I wish all online retailers were like KMS. They have secured my business. Thanks Mike.

good quick service -

Won't be buying here again I needed an oximeter extremely quickly for work. I ordered the appropriate product with overnight shipping. Since I ordered before noon and I'm only 5 hours driving from them, I thought I'd have it the next day, if not shortly after. Since I did not recieve it after 3 days, I called them, just to find out the product is not longer made. I wonder when I would have found out if I hadn't called.

Excellent Customer Service Kline's customer service is really outstanding. I had some trouble ordering from the website and they were great in getting the order in over the phone (with the online discount). Product was as ordered and arrived promptly. I will always look to Kline first when ordering medical supplies. Large selection, top products. Five stars.