David B.NYC
GBMissing Medical Supplies While recently going over our tremendous medical expenses, I found that Kline Medical Supply charged us for something we never received. I admit it had been a while but I contacted them anyway. The amount was not much but several members of the Kline Family flatly refused to consider the matter, even though I sent them proof of purchasing the exact item a month later from someone else. One would think that a family in the healthcare supply business would be , at least, moderately compassionate to a customer who is terminally ill. I am insulted that they treated me like some kind of con man. The owner eventually said he could help us, but he wouldn't because I was disrespectful. I wonder how respectful Kline Medical Supply would be if the situation were reversed.
Long-time Customer
GBBack Orders I understand that some Back Orders can occur. But over one week of Back Order for a basic necessity like gloves is too long to wait. There should be a way to cancel back orders online. That way can go elsewhere to get the supplies we need.
Cam
GBWon't be buying here again I needed an oximeter extremely quickly for work. I ordered the appropriate product with overnight shipping. Since I ordered before noon and I'm only 5 hours driving from them, I thought I'd have it the next day, if not shortly after. Since I did not recieve it after 3 days, I called them, just to find out the product is not longer made. I wonder when I would have found out if I hadn't called.
Lisa Thurman
GBgood but.... I really enjoy using Kline Medical. I purchase a product repeatedly and wish I had a coupon for being a frequent buyer. That aside, the quality is amazing and shipments come very quickly.
rjsoutherngirl
GBmed center organizer The product was just as described. I love it. I was tracking my order online and it kept stating processing. I called customer service and was told all they could donwas take a message and pass it on. There could be more correspondence and accurate statuses On orders but the overall experience was great