delivery expected delivery in less than a week. did not initially get a shipping status, so, was surprised when it took a week. Fortunately I had enough till the order arrived

Great Company, bad product I recently purchased a pair of the Spartan Washable Waterproof pants, after seeing a YouTube video from someone that recommended them. I am always looking for products for my incontinence that might not crinkle or look like a diaper... however this product stated FULL bladder protection, it did not. I wore a cloth diaper-type pants under them and they leaked horribly. I would not recommend these to anyone. I am just glad I only bought one at $11.95. I'll stick to my normal disposable diapers.

Missing Medical Supplies While recently going over our tremendous medical expenses, I found that Kline Medical Supply charged us for something we never received. I admit it had been a while but I contacted them anyway. The amount was not much but several members of the Kline Family flatly refused to consider the matter, even though I sent them proof of purchasing the exact item a month later from someone else. One would think that a family in the healthcare supply business would be , at least, moderately compassionate to a customer who is terminally ill. I am insulted that they treated me like some kind of con man. The owner eventually said he could help us, but he wouldn't because I was disrespectful. I wonder how respectful Kline Medical Supply would be if the situation were reversed.

Excellent Customer Service Kline's customer service is really outstanding. I had some trouble ordering from the website and they were great in getting the order in over the phone (with the online discount). Product was as ordered and arrived promptly. I will always look to Kline first when ordering medical supplies. Large selection, top products. Five stars.

Fast and Easy The item came up available from several suppliers, when I Googled it online. I chose Klein Medical because of the ease to order, everything was clear and explained well. My order took a little longer to receive than expected, 4 days to be exact. All in all a pleasant transactiion.