Quick shipping, Reasonable prices, and the products I need. Hello My wife needs disposable underwear and wet wipes during a long term illness. There are several types of underwear, but among the ones Kline sells, Prevail Per-fit, are perfect. They were the ones used in both the hospital and nursing facility and are the best for our needs. The adult washcloths, Pro+Care, are also available from Kline and can be ordered at the same time. Kline has received all the orders since this difficulty began and they've had the product at my door within 2 or 3 days. For a somewhat house bound care giver, this is perfect. Thank you Burke Schmidt

Missing Medical Supplies While recently going over our tremendous medical expenses, I found that Kline Medical Supply charged us for something we never received. I admit it had been a while but I contacted them anyway. The amount was not much but several members of the Kline Family flatly refused to consider the matter, even though I sent them proof of purchasing the exact item a month later from someone else. One would think that a family in the healthcare supply business would be , at least, moderately compassionate to a customer who is terminally ill. I am insulted that they treated me like some kind of con man. The owner eventually said he could help us, but he wouldn't because I was disrespectful. I wonder how respectful Kline Medical Supply would be if the situation were reversed.

Back Orders I understand that some Back Orders can occur. But over one week of Back Order for a basic necessity like gloves is too long to wait. There should be a way to cancel back orders online. That way can go elsewhere to get the supplies we need.

Excellent Customer Service Kline's customer service is really outstanding. I had some trouble ordering from the website and they were great in getting the order in over the phone (with the online discount). Product was as ordered and arrived promptly. I will always look to Kline first when ordering medical supplies. Large selection, top products. Five stars.

Fast and Easy The item came up available from several suppliers, when I Googled it online. I chose Klein Medical because of the ease to order, everything was clear and explained well. My order took a little longer to receive than expected, 4 days to be exact. All in all a pleasant transactiion.