Missing Medical Supplies While recently going over our tremendous medical expenses, I found that Kline Medical Supply charged us for something we never received. I admit it had been a while but I contacted them anyway. The amount was not much but several members of the Kline Family flatly refused to consider the matter, even though I sent them proof of purchasing the exact item a month later from someone else. One would think that a family in the healthcare supply business would be , at least, moderately compassionate to a customer who is terminally ill. I am insulted that they treated me like some kind of con man. The owner eventually said he could help us, but he wouldn't because I was disrespectful. I wonder how respectful Kline Medical Supply would be if the situation were reversed.

Fast and Easy The item came up available from several suppliers, when I Googled it online. I chose Klein Medical because of the ease to order, everything was clear and explained well. My order took a little longer to receive than expected, 4 days to be exact. All in all a pleasant transactiion.

med center organizer The product was just as described. I love it. I was tracking my order online and it kept stating processing. I called customer service and was told all they could donwas take a message and pass it on. There could be more correspondence and accurate statuses On orders but the overall experience was great

Excellent experience! I ordered safety bars for my father who is leaving a rehab facility within a few days. The order arrived in just a few days which brought me much relief. The owner answered my email, telling me when we could expect the package, even wishing us well with the move. Very thoughtful. ..

Need to reference P.O. number on invoice When you checkout on line and choose to have an invoice you enter your P.O. number. However Kline never references that P.O. number on it's invoice which makes it hard to match up for payment.