good but.... I really enjoy using Kline Medical. I purchase a product repeatedly and wish I had a coupon for being a frequent buyer. That aside, the quality is amazing and shipments come very quickly.

Missing Medical Supplies While recently going over our tremendous medical expenses, I found that Kline Medical Supply charged us for something we never received. I admit it had been a while but I contacted them anyway. The amount was not much but several members of the Kline Family flatly refused to consider the matter, even though I sent them proof of purchasing the exact item a month later from someone else. One would think that a family in the healthcare supply business would be , at least, moderately compassionate to a customer who is terminally ill. I am insulted that they treated me like some kind of con man. The owner eventually said he could help us, but he wouldn't because I was disrespectful. I wonder how respectful Kline Medical Supply would be if the situation were reversed.

Need to reference P.O. number on invoice When you checkout on line and choose to have an invoice you enter your P.O. number. However Kline never references that P.O. number on it's invoice which makes it hard to match up for payment.

Back Orders I understand that some Back Orders can occur. But over one week of Back Order for a basic necessity like gloves is too long to wait. There should be a way to cancel back orders online. That way can go elsewhere to get the supplies we need.

med center organizer The product was just as described. I love it. I was tracking my order online and it kept stating processing. I called customer service and was told all they could donwas take a message and pass it on. There could be more correspondence and accurate statuses On orders but the overall experience was great