Ordered a pill crusher model SK-0100 Ordered a pill crusher model SK-0100, but received a different model SK-0500. I now have to pay for the shipping back. And besides, how can I realize that Kline Medical Supply made the mistake without opening the package. According to their policy returns are credited only if packaging is unopened. BE CAREFULL WITH THIS VENDOR.

Missing Medical Supplies While recently going over our tremendous medical expenses, I found that Kline Medical Supply charged us for something we never received. I admit it had been a while but I contacted them anyway. The amount was not much but several members of the Kline Family flatly refused to consider the matter, even though I sent them proof of purchasing the exact item a month later from someone else. One would think that a family in the healthcare supply business would be , at least, moderately compassionate to a customer who is terminally ill. I am insulted that they treated me like some kind of con man. The owner eventually said he could help us, but he wouldn't because I was disrespectful. I wonder how respectful Kline Medical Supply would be if the situation were reversed.

Excellent experience! I ordered safety bars for my father who is leaving a rehab facility within a few days. The order arrived in just a few days which brought me much relief. The owner answered my email, telling me when we could expect the package, even wishing us well with the move. Very thoughtful. ..

Outstanding & First Class!!! My wife requires a non-prescription medical supplement that was not available in our area. I found it online at Amazon and saw that it was "fulfilled" by Kline Medical Supply. On the Amazon website I could not find a shipping method other than "standard". I inquired through the Amazon site if there was a faster shipping method and was contacted by Michael Kline who is the owner at KMS. He explained to me the "process" of dealing with Amazon so now I order directly from KMS and Mike was kind enough to ship my most recent order via FedEx Ground since we live in the boonies of Colorado and our Post Office is not the best. I wish all online retailers were like KMS. They have secured my business. Thanks Mike.

Great Company, bad product I recently purchased a pair of the Spartan Washable Waterproof pants, after seeing a YouTube video from someone that recommended them. I am always looking for products for my incontinence that might not crinkle or look like a diaper... however this product stated FULL bladder protection, it did not. I wore a cloth diaper-type pants under them and they leaked horribly. I would not recommend these to anyone. I am just glad I only bought one at $11.95. I'll stick to my normal disposable diapers.