Burke Schmidt
GBQuick shipping, Reasonable prices, and the products I need. Hello My wife needs disposable underwear and wet wipes during a long term illness. There are several types of underwear, but among the ones Kline sells, Prevail Per-fit, are perfect. They were the ones used in both the hospital and nursing facility and are the best for our needs. The adult washcloths, Pro+Care, are also available from Kline and can be ordered at the same time. Kline has received all the orders since this difficulty began and they've had the product at my door within 2 or 3 days. For a somewhat house bound care giver, this is perfect. Thank you Burke Schmidt
Mare Roy
GBExcellent experience! I ordered safety bars for my father who is leaving a rehab facility within a few days. The order arrived in just a few days which brought me much relief. The owner answered my email, telling me when we could expect the package, even wishing us well with the move. Very thoughtful. ..
rjsoutherngirl
GBmed center organizer The product was just as described. I love it. I was tracking my order online and it kept stating processing. I called customer service and was told all they could donwas take a message and pass it on. There could be more correspondence and accurate statuses On orders but the overall experience was great
Long-time Customer
GBBack Orders I understand that some Back Orders can occur. But over one week of Back Order for a basic necessity like gloves is too long to wait. There should be a way to cancel back orders online. That way can go elsewhere to get the supplies we need.
David B.NYC
GBMissing Medical Supplies While recently going over our tremendous medical expenses, I found that Kline Medical Supply charged us for something we never received. I admit it had been a while but I contacted them anyway. The amount was not much but several members of the Kline Family flatly refused to consider the matter, even though I sent them proof of purchasing the exact item a month later from someone else. One would think that a family in the healthcare supply business would be , at least, moderately compassionate to a customer who is terminally ill. I am insulted that they treated me like some kind of con man. The owner eventually said he could help us, but he wouldn't because I was disrespectful. I wonder how respectful Kline Medical Supply would be if the situation were reversed.