Meeting Tomorrow

2901 West Lawrence Avenue, 60625, Chicago, United States
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4.95
Based on 20 Reviews

5

95.00%

4

5.00%

3

0.00%

2

0.00%

1

0.00%
About Meeting Tomorrow

Meeting Tomorrow is a full service audio visual and event technology company focused on bringing you the same great service for all your meetings and events -- no matter the size or location. The key to an event’s success is the preparation and planning that happens beforehand. We’ve been obsessed with covering every detail for over 15 years.

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Channing Fleetwood
GB

Excellent product and even better customer service! From the first call I made to meeting tomorrow the experience was nothing short of perfect. I needed to rent a few iPads and stands etc for an event. The account rep was very informative and got the equipment to me quickly. She even walked me through the many questions I had on getting them setup. Pricing was great too. After my event was over we realized there was some info we needed still on the iPads. I sent one email and they were on top of it! The next day everything I needed was in my inbox. :) Saved my day and kept my clients happy! Thanks to Tierney & Laura for such wonderful service!

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Steve Turner
GB

I've worked for Meeting Tomorrow for over a Decade and have found their dedicated staff to have built a Superior Audio-Visual Company exemplifying Professionalism and Excellence ! While providing excellent Audio Visual Service combined with the latest High Tech AV equipment, Meeting Tomorrow set's itself above other AV company's by paying attention to the details. Their webcasting department and meeting staff are people that you can trust ! They have back up for the back up and then they follow up, ensuring your meetings ultimate success! I would highly recommend Meeting Tomorrow !!!

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Harlan Gourdie
GB

Personal attention Over the past 10 years, I've enjoyed working with the pleasant and professional people at Meeting Tomorrow. In my dealings with them, I have found them to be very thorough in their planning and execution of the jobs entrusted to them. Throughout the process they are in continual communication and attending to every detail. But the main reason I like working with them is I like the people, plane and simple.

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Tom Cole
GB

Meeting Tomorrow's refund/cancellation policy needs attention Since I wrote this review, Meeting Tomorrow decided to refund what I feel is a more correct amount. I do appreciate that they finally did the right thing, so I am going to change my rating to four stars to reflect the way they operate normally and to integrate their acquiescence to my request. -------------------------------------------------------------------------------------- I have used Meeting Tomorrow before; their service was great and It appears many agree. However, I wonder how many have had to cancel their order. That happened to me this week. I do contract support for a company that was recently bought by a multi-national. That company requested that I get equipment for a meeting they were to have on November 17th, so I did so on November 11th. Yesterday, November 14th, the company decided to cancel the meeting. I contacted Meeting Tomorrow Event Support on the evening of the 14th as soon as I knew they wanted to cancel. Their refund policy says they will refund 75% if they are contacted within three days and 50% if contacted within one to two days of delivery. Now Meeting Tomorrow says that while the meeting was for the 17th, the equipment was scheduled to be delivered on the 16th, making my cancellation within the two day window, not three as I see it, So they insist they are only going to refund 50%. OK, I don't agree but I guess it is what it is. However, they are still keeping their 50% of the $89 delivery charge (that they never incurred) and 50% of the taxes, which is, in my opinion, very creative accounting. In general I feel this entire policy is excessive and does not reflect, in any way, a fair accounting of the costs incurred by Meeting Tomorrow for a cancelled event. So, in summary, if you ever need to cancel a delivery, expect to pay for a percentage of FedEx delivery charges that Meeting Tomorrow never incurs and a percentage of the taxes that are never appropriate, Also, if possible, cancel more than three days in advance of the non-delivery date (not necessarily your meeting date, and certainly not if you are actually "meeting tomorrow"). I did mention all of this to their accounting department. Instead of taking it as a customer complaint, they said they "welcomed my feedback". What a slap in the face! That just isn't good customer service. No attempt to resolve the complaint. No attempt to offer any accommodation whatsoever. How much would it be worth to them to handle this fairly and get a good review instead of this. I will never, ever, use them again. I will never ever refer another person to them, as I have several times in the past.

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Josip M.
GB

Great service great people We have been working with MT for a while now and never had any problems. The logistics team makes sure to execute a flawless event from beginning to end. After every event they follow up with all parties involved to assure satisfaction on all ends. If there is any issues the MT team is on it until it's resolved. Follow up calls and surveys are executed immediately after event end to ensure situation like these don't happen again. Fortunately problems are very rare with a team like MT. It is a pleasure to work with Meeting Tomorrow.

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