Tammy
GBMarcella is always prompt at returning… Marcella is always prompt at returning my calls and directing me to the right person to handle my needs. She had the person Tomas on the line then called me to connect instead of me having to wait for a long time. I appreciate her promptness and help when matters are super important and on a time restriction.
Tom Gore
GBThe most important person The most important person, is how they treat me when I call , I feel that way about how they treat my account. They explain until I understand and they have taken care of me since day one!!!
Jasmin
GBThe customer service with them is… The customer service with them is superb! Each and every question i had was answered in detail along with patience and professionalism. The representatives I have spoken with were able to help me feel at ease with the whole process which I truly appreciate. And the follow up calls along with being able to work around what times and dates I could take the calls were great! Truly a great company to work with during such a difficult time. Thank You so much Secure One Financial!
Beau DelaPaz
GBBrandon sucks Brandon sucks. Literally just signed up yesterday and already canceling. First I though it was a loan cause that's all Brandon kept on saying. Convinced me to cancel a debtsettlement program that I was already in, just to go to another debt settlement program once I took the time to read the documents. Dude tricked me, and as far as answering my questions, horrible experience and really pissing me off. I can clearly see he doesn't care. Horrible experience.
Bill
GBKnowing my situation getting out of severe debt… Knowing my situation getting out of control due to rising interest rates, it just seemed I was spinning my wheels while making my payments on time. I’ve looked into consolidation loans, but reading the fine print showed 160% APR… uh NO! As I listened to Jason, he was knowledgeable and as quick to the point (what I already knew). He explained the program (I was skeptical at first), but I could actually see the benefits and I can live with a lot of less stress and financial freedom in a few short years. Thank you!