Exceptional customer service I really value the customer service at ValuePetSupplies. I had a little problem with a product I ordered and they immediately rectified it. I also want to say that the product arrived quickly and included sample products so my new pup could try them out. Thank you for making the process so easy.

Great Value for a Great Product The product I desired, Cadet Duck Jerky, was very easy to find on the site, and the 15% discount was VERY helpful indeed. The price was good BEFORE the 15% off, and ValuePetSupplies is the ONLY place I've found that has the large bundle of 2.5 pound bags. And the Customer Service is absolutely top class as well.

On my first order On my first order, I accidentally ordered the wrong product and Beverly at their customer support via phone was wonderful to work with and satisfied all my concerns. I would definitely recommend this company to anyone.

Keep being awesome I wish every company would do business like you. A human being answers the phone within a ring or two and helps find exactly what you need all while maintaining a kind and happy attitude. Quite refreshing and sadly rare. Many thanks!

Would have given 5 stars but for a… Would have given 5 stars but for a couple of things. Very expensive when you have 5 dogs (small). Also the plastic around the piddle pad on the gigantic ones have to be hand-opened sometimes as they don't open all the way when you flick the PP. Very occasionally a piece of glue sticks to the piddle pad and you have to pull the pad apart. Lucky though to have ValuePetSupplies with these piddle pads.