my husband has been a patient of Drl… my husband has been a patient of Drl Paul Lui's for over 2 decades. He is a most knowledgable nephrologist. Dr. Huo is also totally awesome. They have a lot of trouble keeping their staff and I cannot figure out why that is. Upper management? IDK but it makes it very hard for these doctors who are overworked; who travel to much of southern arizona. my husband's experience with him is outstanding but staff is another whole issue.

Incompetent and rude office staff. Dishonest billing Incompetent and rude office staff. Prescribed a diet that almost killed me. Misdiagnosed an infection as gout. Insisted on lab work that had already been done. Overcharged me, and ignored my requests for a refund of the overcharge. Ignored letters from BBB and Attorney General regarding the overcharge. I'll never go there again.

Southwest Kidney Institute in Tucson, AZ Employees Positive Feedback! Good afternoon to everyone that work for the Southwest Kidney Institute Customer Center. I do hope that all of yous are doing ok smile. Also I do hope that all of yous will have a very very very wonderful day at work ok smile. In ending I just want to tell all of yous that the below people made it very possible for me to have my scheduled appointment with Dr Sikder on 02-22-21 to Followup on my CKD at 4PM and also Dr Sikder'S wonderful appointment was very very very Professional Helpful and very very detail and very Caring to me too ok smile. Last of all I must say that Dr Sikder'S Vist Summary was very Excellent and I believe that all doctors should have what he has as part of their Practice vist etc ok smile. Finally below are the names that I mentioned that also help get me connected with Dr Sikder in order to have my appointment and both of them are always so very very Professional Helpful and very very Caring to me to me.Oh by the way Eric Munoz the Manager of the Southwest Kidney Institute and all her very wonderful Staff members are the very Best Management and Staff Team that I have ever seen since I have been a Patient of the wonderful Dr Sikder for a few years and counting ok smile. **************************************** Manager- Eric Munoz. Doctor - Dr Sikder. Doctor Medical Assistant - Lakesha. Schedulers- Alicia, Briana, Mavis. ***************************************** Now last of all the names mention above are always very very Positive Role Models and also very very very very Positive Representatives for the very very wonderful Southwest Kidney Institute that all of them work for day in and day out ok take care to all please have a very Happy and Progress New Year'S and may all of yous always have many many more to come ok take care smile. Sincerely. Morris W Conway Jr