Simple and efficient process Simple and efficient process. My therapist was very informative and took time to explain everything in detail. I got my ESA letter quickly and had no issues when I presented it to my building manager. I feel safe in knowing I now have the appropriate paperwork to keep my Lennon John by my side. I highly recommend Official pets. Lennon and I are grateful for their service.

Leon at Official Pets is the best! Leon at Official Pets goes the extra mile to ensure customer satisfaction and an effective, legal ESA letter. He is professional, personable, and compassionate. I highly recommend Official Pets.

Thank you very much for your help Thank you very much for your professional help. everything was explained and all questions answered! You guys are the best!!! you work professionally and quickly!!! my recommendations to everyone!

They were pretty straightforward and… They were pretty straightforward and clear, the process was also very quick and the therapist very friendly!

Exceptional Service! 🐶 So pleased to have found Official Pets! I didn’t know much about the ESA process before, but my therapist, Leon, did a fantastic job walking me through everything and took time to answer any questions I had. Everything was so quick, easy, and comfortable. My landlord accepted the letter with no issues and I feel so content now having ESA documentation for Minji. Thank you Official Pets for providing such a safe and positive ESA letter experience!