Madeline Jeffery
USOperations are severely lacking. Support is not helpful. Octave's online portal that lets therapists book appointments has a lot of issues, to the point where one of my sessions was never booked properly so I never received a link to join. Support is pretty useless -- they take days to respond to emails and told me they'd cancelled my upcoming appointments when they actually hadn't. The online portal has very limited features currently so you have to heavily rely on messaging support. Great idea -- affordable therapy through insurance -- terrible execution.
Thomas
US“My therapist is the best “My therapist is the best! I could not have improved mentally as much as I have without her.”