Major Disappointment After COVID I’ve had great treatment during COVID when the nurse practitioner’s were able to treat across state lines. Treatment then stopped after the expiration of COVID to treat across state lines because the nurse practitioner’s are not licensed in my state. I was advised by a nurse practitioner as long as they are licensed in New York, I can have a virtual appointment as long as I am in New York for the appointment while changing my pharmacy to a New York pharmacy. After two hours of waiting in the Port Authority, I was denied treatment because I was told it goes by state residency. If that were the case I would not have scheduled an appointment. False and confusing information by this group without a response from my nurse practitioner regarding what I was told and what had actually happened. Very disappointed.

If I could have not clicked any stars, I would have If I could have not clicked any stars, I would have. Worst experience ever with Aline D Parades. Honestly shared with her extreme traumas I have been through, and explained to her that I am and have been in recovery for over 3 years now. She repeatedly told me over and over that I was in fact, not in recovery because I have been medically prescribed THC & CBD products for my PTSD. I am in recovery, and I've been beating crack/cocaine and painkiller addictions for over 3 years- how dare a provider belittle the journey I've been on. The worst, was probably when she told me she understood my addiction to crack and being in recovery- she has no idea. No empathy, no respect, a terrible appointment and I will never use these services again. Addicts are humans too.

It is the worst scam on earth It is the worst scam on earth. I made an appt and tried to cancel but there is no way to call anyone to actually contact a representative. I made the appointment and canceled 10 minutes later and they charged me 200 dollars for a cancellation fee. Even though they wouldn’t answer the phone. The woman who started the company is not qualified at all to prescribe the full spectrum of meds that deal with certain psychiatric conditions and has prescriber limitations due to the dea cracking down on Telehealth prescribers taking advantage of the relaxed rules during COVID. They are a fraud.

Be Weary of Judgement I booked an evaluation, to get a second opinion and possibly more insight into my brain. I reached out at a time when I needed advice about my path forward after a very serious panic attack. I was extremely honest about my medications, what happened during the panic attack and my history going back 5 years to show that this is something that does happen. The evaluation was pure judgement, the doctor was VISIBLY judging me, verbally judging me and I walked away with a sense of … failure, on my part.

Virtual Psychiatric Care and Ms. Kidane are Amazing! Ms. Kidane is wonderful and always willing to listen and provide support when she can. I have been seeing her for a few years now and am very satisfied with the service she has provided over time. Thanks to her, I am now on a stable medication regimen. I would definitely recommend her and her practice to anyone seeking remote psychiatric care!