they are completely unresponsive as a… they are completely unresponsive as a company. The provider I have is great but the corporation makes you hold forever to talk to someone who transfers you to another hold time... and the only way to reschedule or check if they take insurance (my insurance changed) is to call. Useless gigantic corporation that has cut costs when they are probably raking in profits.

Steer clear - horrible company Very unresponsive company. I've not seen a provider in 6+ months, but am still navigating issues with billing and invoice. Foresight does not respond to messages, phone calls, or voicemails. Last person I spoke to, over three months ago, said a manager would call me back to resolve - surprise, they never did! I'm now receiving invoices via email asking for payment, though I have paid for these appointments previously. Additionally, I was never refunded when a provider no showed to my appointment (payment was provided while checking in) and I was also charged for an appointment that never occurred after my provider left Foresight - so totally unacceptable and obvious errors on their end. Very frustrating experience and feel like I'm being scammed at this point - I almost want to pay just to put an end to this experience but can't believe the lack of communication and accurate record keeping on their end. Look anywhere else for mental health services.

One of the single worst experiences… One of the single worst experiences with a professional since I was misdiagnosed with an ectopic pregnancy and nearly died. Thinking I was going to get help, it was only making a very bad situation worse. I wanted to die. Nov, 2019 I was in the process of needing to take a leave of absence from my job to focus on my mental health. Since Kaiser couldn’t take me for at least 3 months, they recommended a company called Magellan, who referred me to Foresight San Jose. Upon my first visit Jan 2020, I made it clear to Omar that I needed assistance with the necessary paperwork to provide to Lincoln Financial so that I can go ahead with my leave and in his words he said, 'no problem'. I had never taken a leave, let a lone went out on disability. For the next 30 days and the next 3 visits, between my employer, Lincoln Financial, Kaiser and Foresight, I was running in a viscous circle on the daily. Waking up to emails and phone calls in turn making phone calls, sending emails and going down to Kaiser for help, getting nowhere. I was nearing using up all my PTO and was now desperate to have someone help me. I continued to request my medical records, again, not knowing that all I needed was a certification of health and a treatment plan. I assumed Kaiser, my employer, Lincoln Financial OR Foresight knew exactly what was needed, it was apparent no one knew because no one told me until the absolute end of this horrible process. Needless to say, Lincoln Financial had reached out to Foresight to no avail on several occasions. I was begging someone to help me as if I was begging for my life. I ended up using up all 31 one days I had accumulated in total, I could have used that money. I messaged Omar 15 times between Jan 25 and Feb 18 to no avail. On Feb 18, I finally emailed every person I could on Foresight portal and I finally heard back from a woman named Victoria. Victoria had assured me that Omar was not in compliance and would address this with him as when someone requests their medical records there’s a 14 day grace period that had been exceeded. Victoria called me back on Feb 19, I saw her call coming through and felt I needed to take it with hopes I could finally get some resolve. What she didn't know is that I was in pre-op at Kaiser getting prepped for surgery. Here I was sitting in my gown, needle in my arm, scared, taking all that I could take up until this point. Her final words to me telling me that Omar wasn't actually a therapist. I couldn't believe what I was hearing, I wasn’t sure what difference it made when it came to a certificate of health and treatment plan which again, I didn’t know that’s all that was needed as of yet. I told her that I called the State of California to certify his credentials and see if there were any complaints against Omar or Foresight so what she was telling me did not make any sense. On Feb 21, I ended up paying out of pocket to see another therapist by way of referral. I saw her on a Friday at 4:00p and by 7:00p that same night I was back paid my disability and she had filed the appropriate paperwork with Lincoln Financial. It took this therapist 3 hours to do what my employer, Lincoln Financial, Foresight and Kaiser combined, could do in 30 days. I would also add that I didn’t know that state disability is filed separately until about half way through thinking well why do I need to deal with Lincoln Financial at all? It was very very very confusing. If I now understand it all correctly, I had to file a claim with Lincoln Financial so that I could retain my employment status. But even that wasn’t clear from any one party. If you go to the same person twice, they don't tell you the same thing. It's crazy. Isn't that these peoples job? Even just sitting here writing this is upsetting and drudges anxiety. Fast forward a year and I receive an email to my inbox on Feb 22, 2021 from someone named Jasmyn E Titled: 'Hi, F*** You' with the subject line: 'RE: Message from F*** You for Foresight Mental Health'. I sent this to the CEO and Director of HR but haven't heard anything since which seems typical. And that is why I decided to leave this review, to warn others. These people nearly ruined what was left of me when I came to them. I'm still recovering from not just the experience that brought me to therapy, but this experience as well.

Scam-like Organization First, I want to say that I cannot speak about the quality of the therapists at Foresight, because I never saw any of them, and that this is purely about my experience with dealing with the aspects of requesting and cancelling appointments. My health insurance directed me to this organization for in network mental health providers. On Foresight's website I found a provider I felt would be an excellent fit, so I proceeded to fill out the appointment request form and checked the "in person" box because I don't have the necessary privacy in my home for online therapy sessions. Also, having seen a fair number of therapists over the years, I know that they are anything but "one size fits all" and that finding the right person can be the difference between having productive, helpful sessions versus a complete waste of time and money. The next day, I received a phone call from a representative offering me a series of three appointments to start with. "Great," I thought. However, when I logged on to check my appointment details, it was with a totally different provider AND an online video appointment. Both of my requests were ignored and substituted with unacceptable alternatives without even asking or notifying me ahead of time. To make matters worse, patients are billed for appointments unless they are cancelled at least 48 hours ahead of time. That policy is fairly normal and not a problem on its own, except that unlike MyChart or any other medical appointment systems, there was NO WAY TO CANCEL the appointment in the online system. There was also no way to reach any representative by phone, email, or message. I even tried calling the number the previous representative had called me from, but this organization deliberately cloaks the real number to make it impossible to get in touch with a human. According to Foresight’s instructions, one is supposed to send a cancellation request through their message system and then an office staff member will respond to your message within 24 hours. After not hearing back from anyone about my cancellation request, I decided to message the therapist they randomly assigned to me, who was kind enough to cancel the appointments for me. To this day, I have still not heard back from any Foresight representative about cancelling or rescheduling anything, no acknowledgement I ever even sent them a message. My advice is to steer clear of this predatory organization. It is obvious they view patients only as resources to be exploited. I am actually shocked they are still able to operate like this without being shut down.

Unethical practices by doctor turned into corporate puppet. I had been with the psychiatrist Todd Antin for 15 years at a place called PACT Atlanta, and his practice was bought out by Foresight. So, my former doctor is now nothing but a puppet for a corporation. I was forthcoming about getting some pain medication from another doctor because of a serious injury. A couple weeks later I got a frantic phone call from Dr Antin and he stopped all treatment and cut our relationship because of it. He would not listen to reason. Now I'm frantically trying to find a new psychiatrist who will fill my meds before they run out, making his actions completely inconscienable. He was freaking out about Foresight sending the DEA to investigate him. I know I've done nothing wrong, so his affairs must not be in order. Do not trust Foresight.