Scam-like Organization First, I want to say that I cannot speak about the quality of the therapists at Foresight, because I never saw any of them, and that this is purely about my experience with dealing with the aspects of requesting and cancelling appointments. My health insurance directed me to this organization for in network mental health providers. On Foresight's website I found a provider I felt would be an excellent fit, so I proceeded to fill out the appointment request form and checked the "in person" box because I don't have the necessary privacy in my home for online therapy sessions. Also, having seen a fair number of therapists over the years, I know that they are anything but "one size fits all" and that finding the right person can be the difference between having productive, helpful sessions versus a complete waste of time and money. The next day, I received a phone call from a representative offering me a series of three appointments to start with. "Great," I thought. However, when I logged on to check my appointment details, it was with a totally different provider AND an online video appointment. Both of my requests were ignored and substituted with unacceptable alternatives without even asking or notifying me ahead of time. To make matters worse, patients are billed for appointments unless they are cancelled at least 48 hours ahead of time. That policy is fairly normal and not a problem on its own, except that unlike MyChart or any other medical appointment systems, there was NO WAY TO CANCEL the appointment in the online system. There was also no way to reach any representative by phone, email, or message. I even tried calling the number the previous representative had called me from, but this organization deliberately cloaks the real number to make it impossible to get in touch with a human. According to Foresight’s instructions, one is supposed to send a cancellation request through their message system and then an office staff member will respond to your message within 24 hours. After not hearing back from anyone about my cancellation request, I decided to message the therapist they randomly assigned to me, who was kind enough to cancel the appointments for me. To this day, I have still not heard back from any Foresight representative about cancelling or rescheduling anything, no acknowledgement I ever even sent them a message. My advice is to steer clear of this predatory organization. It is obvious they view patients only as resources to be exploited. I am actually shocked they are still able to operate like this without being shut down.

Steer clear - horrible company Very unresponsive company. I've not seen a provider in 6+ months, but am still navigating issues with billing and invoice. Foresight does not respond to messages, phone calls, or voicemails. Last person I spoke to, over three months ago, said a manager would call me back to resolve - surprise, they never did! I'm now receiving invoices via email asking for payment, though I have paid for these appointments previously. Additionally, I was never refunded when a provider no showed to my appointment (payment was provided while checking in) and I was also charged for an appointment that never occurred after my provider left Foresight - so totally unacceptable and obvious errors on their end. Very frustrating experience and feel like I'm being scammed at this point - I almost want to pay just to put an end to this experience but can't believe the lack of communication and accurate record keeping on their end. Look anywhere else for mental health services.

The WORST I was with PACT ATLANTA before they changed to Foresight. Prior to the change I had no problems, knew everything that was going on with my care, and trusted my providers. With the change it has been a nightmare. Let’s start with the fact that I have been refused a refill of my medications several times. A medication I cannot go without. I get the run-around every time I try to talk to someone. Nikki specifically is one of the rudest people I’ve ever met. She blamed me for all the problems and would not listen to anything I had to say. She also had the audacity to say she understood what I was going through because she “studied it”. There is absolutely no communication with this new staff, and I’ve had to call and send multiple messages several times to get any sort of answer. My previous provider left the company and I got switched to another without any sort of notice. This new provider (whom I have only spoken to once) is making decisions for my care without knowing the basics of it. I absolutely hate this place and will be looking for new care as soon as I’m able to

Unethical practices by doctor turned into corporate puppet. I had been with the psychiatrist Todd Antin for 15 years at a place called PACT Atlanta, and his practice was bought out by Foresight. So, my former doctor is now nothing but a puppet for a corporation. I was forthcoming about getting some pain medication from another doctor because of a serious injury. A couple weeks later I got a frantic phone call from Dr Antin and he stopped all treatment and cut our relationship because of it. He would not listen to reason. Now I'm frantically trying to find a new psychiatrist who will fill my meds before they run out, making his actions completely inconscienable. He was freaking out about Foresight sending the DEA to investigate him. I know I've done nothing wrong, so his affairs must not be in order. Do not trust Foresight.

they are completely unresponsive as a… they are completely unresponsive as a company. The provider I have is great but the corporation makes you hold forever to talk to someone who transfers you to another hold time... and the only way to reschedule or check if they take insurance (my insurance changed) is to call. Useless gigantic corporation that has cut costs when they are probably raking in profits.