Was not accessible to me The website said my details did not match what my employer had on file. Apparently they don't care about people not found on some particular register, a group that probably includes most people.

Right from the very first day Sleepio… Right from the very first day Sleepio helped me sleep better.

patronising The first weeks (!!) are wasted with tracking sleep and very general 'sleep hygiene' advice that surely most with a severe sleeping problem have explored in great detail (expect no change here, but unskippable videos with a cartoon professor mansplaining things). In my experience, by the time the only valuable help, sleep restriction, is applied, I may have given up on this. I tried restriction on my own before the programme told me. Further, there's no differentiation between interrupted sleep and problems falling asleep, which makes it at times sound it only serves the latter. Overall the approach is very rigid and the tone is patronising. Checking someone's knowledge and failed approaches to better sleep initially, and then starting where needed could have saved weeks of struggle. Sleep restriction worked for me, but it is hard to tell whether this was thanks to or despite Sleepio.

Not for everyone as it states to be Not for everyone as it claim's to be - for insomnia, maybe useful if you've never spent hours online looking into sleep hygiene and inane tips for improvement. For day time fatigue, interrupted sleep, longer term issues, adults above 16, no. The score tracking of sleep diary makes no sense, if you waste a day with 12 hours of interrupted poor quality sleep that's apparently a 93% efficiency score... righhht.

Went through a 15min questionnaire on… Went through a 15min questionnaire on how my sleep is effected only to be told right at the end that they don't help people in my area?! Surely that would be a good thing to mention right at the beginning. Waste of my time!