Jack Rainbolt
GBViral Launch has very awesome 24/7 Support Viral Launch has very awesome 24/7 support. I'm a new member and I've reached out with a few questions, and they are quick to respond and take care of things as quickly as possible, and most times even immediately. Been an awesome experience working with them so far.
Kim Shumate
GBLoving the Live Chat Help!! I have been very pleased with the responses I've gotten from the Viral Launch support team. It has been my experience each time, that I am working late at night (FBA after-hours in addition to a FT job, I know you guys can relate!), and when I have a question or issue, I'll type it into the live chat box. Granted, it's usually too late at night to live chat, but I've always had an answer waiting for me in my inbox when I wake up the next morning, and to my surprise, when I reply to their answer, they continue to work with me until I'm satisfied. Other 'live chat' options offered elsewhere send your queries into a wasteland where help is hit or miss. But Viral Launch has always taken my hand and led me to a solution.
Francisco Rincon
GBLaunches are overpriced compared to its value given Must make customers aware of the latest rule changes for sellers on Amazon.com in reference to Launches i.e. anything beyond a 20% discount will render all Viral Launch (VL) coupon participating purchases as "unverified" reviews. VL launches renders a minimal impact to buyer confidence. Sales (+) unverified reviews does not (=) 1st page results anymore therefore, launches should be at a price responsive to its true value $150 MAX!!!
Arlyn Young
GBI 100% trust Viral Launch people and… I 100% trust Viral Launch people and products. The VL team is on top of the Amazon marketplace and they build products that help me make smart business decisions base on real time data and strategies that work. The coaches are approachable professionals and always available online with quick real time responses and conversations. VL tutorials, printed guides, no charge coaches, videos, and webinars are brilliant. If I need help, a coach is only a click away. The one on one attention combined with top notch tools make this a no brainer choice for me. BIG BONUS - there are NO brazen sales tactics, simply honest to goodness smart business building tools and help from people who care about my success!
Ryan
CRGreat customer service! Great customer service!! Friendly, helpful, and fast! I received detailed emails from the VL staff helping me troubleshoot my issue, including screenshots. They even arranged a quick screen sharing session to ensure my issue was fully resolved and that I understood what I was doing wrong.