TanookiAlex
CAResponsive But Submission Time Is Long I would like to say Justin is very helpful in everything. I’m very satisfied with my plan and I’m happy that support is lightening fast. For artists like me that rely off music as my income, it’s very nice. I’m on their label plan, and the one thing I would like to see improved is the approval time. I typically make songs based off of trends and covers. By the time I receive the license, and everything, the song is complete. However, it takes 5 days to distribute the song and then further the evidence. This is less than ideal and I would like this to be faster for those with label plans. I am however very happy with the responses I’ve been receiving - they have been super helpful and clear Anyone who tells you otherwise is likely distributing cover or copied songs illegally if their music is taken down. I’m happy they take me seriously.
Sebastiaan van Ravenhorst
NLpretty great! distributing my music through Symphonic has been a great experience so far. their customer service is outstanding, and the option to deliver videos to VEVO is a precious feature. i must add though that their uploading portal looks and works a bit outdated, but the quick and personal service makes up for that easily. will definitely stick with them for a bit longer for my future releases! i've tried different distributors including CD-baby and Amuse, but Symphonic is my preferred choice now. shout-out to Vanessa from the video department. all the best!
Chris Machine
GBI simply don’t recommend and advise you to read my story They accused me and my team of streaming fraud without showing me what the law requires when you make such serious accusations: evidence. Instead they blocked our access to our account that we already were closing due to moving to a better distributor and kept our final reports and royalties for them (which is illegal) using as an excuse their DDA. Plus my music is still being streamed and generating income and there is nothing I can do to avoid it. They threatened me with a legal action if I don’t stop to expose them and blocked me everywhere, hiding from their responsibilities and follow what the law says! I simply don’t recommend this or any other distributor that makes money out of this.
Cecil
GBSupport made things very clear to me… Support made things very clear to me when asking several questions. When starting out with them, they were more than helpful in regards to providing information for Dolby Atmos releases and album motion art. This was greatly appreciated and their response time is exceptional.
Steve Sherr
JPI've been working with this great staff… I've been working with this great staff with multiple artists and greatly appreciate their work ethic, love of music and overall competence. They are passionate about music and pride themselves on great customer service.