Chris Machine
GBI simply don’t recommend and advise you to read my story They accused me and my team of streaming fraud without showing me what the law requires when you make such serious accusations: evidence. Instead they blocked our access to our account that we already were closing due to moving to a better distributor and kept our final reports and royalties for them (which is illegal) using as an excuse their DDA. Plus my music is still being streamed and generating income and there is nothing I can do to avoid it. They threatened me with a legal action if I don’t stop to expose them and blocked me everywhere, hiding from their responsibilities and follow what the law says! I simply don’t recommend this or any other distributor that makes money out of this.
Olivoo
DEBest support Best support! Super fast, thanks a lot!
CJ lopez
GBI think the customer service is great… I think the customer service is great is fast and also is very clear in the website how to find everything and they don't have hidden fees, like the one I previously was that my single ended paying more than one hundred dollars when they promised 19.99 a year.
X Nba Bros
NGStarted using Symphonic about a month… Started using Symphonic about a month ago loving the experience so far they’re customer service is the best I’ve ever received always ready to guide you with anything you need
TanookiAlex
CAResponsive But Submission Time Is Long I would like to say Justin is very helpful in everything. I’m very satisfied with my plan and I’m happy that support is lightening fast. For artists like me that rely off music as my income, it’s very nice. I’m on their label plan, and the one thing I would like to see improved is the approval time. I typically make songs based off of trends and covers. By the time I receive the license, and everything, the song is complete. However, it takes 5 days to distribute the song and then further the evidence. This is less than ideal and I would like this to be faster for those with label plans. I am however very happy with the responses I’ve been receiving - they have been super helpful and clear Anyone who tells you otherwise is likely distributing cover or copied songs illegally if their music is taken down. I’m happy they take me seriously.