JM
This distro company allows their users… This distro company allows their users releasing music under other artists' names. They keep releasing fake music albums every week using my artist name. Instead of labeling correctly their fake artists to their fake profiles, they use mine to have a bigger audience. I have told them several times that they must distribute the music to the correct profile, but they keep playing this dirty game.
Jimmy C
GBGreat to work with We've fed a few projects through their system. They're responsive to inquiries, both from the help team and the artist relations team, and they do an excellent job in setting up and delivering releases, as well as on promo followthrough.
TanookiAlex
CAResponsive But Submission Time Is Long I would like to say Justin is very helpful in everything. I’m very satisfied with my plan and I’m happy that support is lightening fast. For artists like me that rely off music as my income, it’s very nice. I’m on their label plan, and the one thing I would like to see improved is the approval time. I typically make songs based off of trends and covers. By the time I receive the license, and everything, the song is complete. However, it takes 5 days to distribute the song and then further the evidence. This is less than ideal and I would like this to be faster for those with label plans. I am however very happy with the responses I’ve been receiving - they have been super helpful and clear Anyone who tells you otherwise is likely distributing cover or copied songs illegally if their music is taken down. I’m happy they take me seriously.
Stephen A
GBLet's be honest here Let's be honest here. When it comes to distribution, it used to be 'you get what you pay for.' Which in my previous experiences have all fell short of satisfaction despite paying more money for what was supposed to be a better service. Granted it's not like we just sign up and like magic everything falls into place. But for such a low yearly price considering the tools at your disposal, that in itself drew me to choose Symphonic rather than renew with a previous company. But when I say these guys were quick to take action, I was impressed not only by ease of use but at how quickly they not only responded to me that they were on it. But it wasn't even hours later that I got another response informing me of the success of said request. I haven't even barely scratched the surface of things they can help the entire process of distribution etc super simple and easy to use.
Cecil
GBSupport made things very clear to me… Support made things very clear to me when asking several questions. When starting out with them, they were more than helpful in regards to providing information for Dolby Atmos releases and album motion art. This was greatly appreciated and their response time is exceptional.