TanookiAlex
CAResponsive But Submission Time Is Long I would like to say Justin is very helpful in everything. I’m very satisfied with my plan and I’m happy that support is lightening fast. For artists like me that rely off music as my income, it’s very nice. I’m on their label plan, and the one thing I would like to see improved is the approval time. I typically make songs based off of trends and covers. By the time I receive the license, and everything, the song is complete. However, it takes 5 days to distribute the song and then further the evidence. This is less than ideal and I would like this to be faster for those with label plans. I am however very happy with the responses I’ve been receiving - they have been super helpful and clear Anyone who tells you otherwise is likely distributing cover or copied songs illegally if their music is taken down. I’m happy they take me seriously.
Steve Sherr
JPI've been working with this great staff… I've been working with this great staff with multiple artists and greatly appreciate their work ethic, love of music and overall competence. They are passionate about music and pride themselves on great customer service.
Stephen A
GBLet's be honest here Let's be honest here. When it comes to distribution, it used to be 'you get what you pay for.' Which in my previous experiences have all fell short of satisfaction despite paying more money for what was supposed to be a better service. Granted it's not like we just sign up and like magic everything falls into place. But for such a low yearly price considering the tools at your disposal, that in itself drew me to choose Symphonic rather than renew with a previous company. But when I say these guys were quick to take action, I was impressed not only by ease of use but at how quickly they not only responded to me that they were on it. But it wasn't even hours later that I got another response informing me of the success of said request. I haven't even barely scratched the surface of things they can help the entire process of distribution etc super simple and easy to use.
Timmy Rise
FRHello Hey guys! I just wanted to say that my first impressions are good about them, they helped me to do my new registration. I came from another distributor and joined Symphonic ! I have been running about 14 years my label and now I'm gonna try it with Symphonic. Let's release some quality music :) ! Thank you !! Best Regards, Timmy Rise
Cecil
GBSupport made things very clear to me… Support made things very clear to me when asking several questions. When starting out with them, they were more than helpful in regards to providing information for Dolby Atmos releases and album motion art. This was greatly appreciated and their response time is exceptional.