Responsive But Submission Time Is Long I would like to say Justin is very helpful in everything. I’m very satisfied with my plan and I’m happy that support is lightening fast. For artists like me that rely off music as my income, it’s very nice. I’m on their label plan, and the one thing I would like to see improved is the approval time. I typically make songs based off of trends and covers. By the time I receive the license, and everything, the song is complete. However, it takes 5 days to distribute the song and then further the evidence. This is less than ideal and I would like this to be faster for those with label plans. I am however very happy with the responses I’ve been receiving - they have been super helpful and clear Anyone who tells you otherwise is likely distributing cover or copied songs illegally if their music is taken down. I’m happy they take me seriously.

Excellent Customer Service Symphonic support is excellent. Their response time is fast, they answer your questions fully, and the professional approach is much appreciated! Highly recommend!

I think the customer service is great… I think the customer service is great is fast and also is very clear in the website how to find everything and they don't have hidden fees, like the one I previously was that my single ended paying more than one hundred dollars when they promised 19.99 a year.

Excellent support Excellent support, keep up the good work.

Great to work with We've fed a few projects through their system. They're responsive to inquiries, both from the help team and the artist relations team, and they do an excellent job in setting up and delivering releases, as well as on promo followthrough.