I think the customer service is great… I think the customer service is great is fast and also is very clear in the website how to find everything and they don't have hidden fees, like the one I previously was that my single ended paying more than one hundred dollars when they promised 19.99 a year.

New partner Hello, I’m new to Symphonic and so far everything is in order. I signed up January 2, 2024. Had an issue with release on 1/12/24 (Resolved). Submitted form for partner approval. 1/17/24 was asked to join facebook groups. 1/18/24 I received my Symphonic Release Approval for January 29 2024 and Symphonic Client Relations has sent Amazon Music my artist label request. So far I’m loving are partnership, we are continuing to move forward. Thank you. Best Regards

Let's be honest here Let's be honest here. When it comes to distribution, it used to be 'you get what you pay for.' Which in my previous experiences have all fell short of satisfaction despite paying more money for what was supposed to be a better service. Granted it's not like we just sign up and like magic everything falls into place. But for such a low yearly price considering the tools at your disposal, that in itself drew me to choose Symphonic rather than renew with a previous company. But when I say these guys were quick to take action, I was impressed not only by ease of use but at how quickly they not only responded to me that they were on it. But it wasn't even hours later that I got another response informing me of the success of said request. I haven't even barely scratched the surface of things they can help the entire process of distribution etc super simple and easy to use.

pretty great! distributing my music through Symphonic has been a great experience so far. their customer service is outstanding, and the option to deliver videos to VEVO is a precious feature. i must add though that their uploading portal looks and works a bit outdated, but the quick and personal service makes up for that easily. will definitely stick with them for a bit longer for my future releases! i've tried different distributors including CD-baby and Amuse, but Symphonic is my preferred choice now. shout-out to Vanessa from the video department. all the best!

I simply don’t recommend and advise you to read my story They accused me and my team of streaming fraud without showing me what the law requires when you make such serious accusations: evidence. Instead they blocked our access to our account that we already were closing due to moving to a better distributor and kept our final reports and royalties for them (which is illegal) using as an excuse their DDA. Plus my music is still being streamed and generating income and there is nothing I can do to avoid it. They threatened me with a legal action if I don’t stop to expose them and blocked me everywhere, hiding from their responsibilities and follow what the law says! I simply don’t recommend this or any other distributor that makes money out of this.