TanookiAlex
CAResponsive But Submission Time Is Long I would like to say Justin is very helpful in everything. I’m very satisfied with my plan and I’m happy that support is lightening fast. For artists like me that rely off music as my income, it’s very nice. I’m on their label plan, and the one thing I would like to see improved is the approval time. I typically make songs based off of trends and covers. By the time I receive the license, and everything, the song is complete. However, it takes 5 days to distribute the song and then further the evidence. This is less than ideal and I would like this to be faster for those with label plans. I am however very happy with the responses I’ve been receiving - they have been super helpful and clear Anyone who tells you otherwise is likely distributing cover or copied songs illegally if their music is taken down. I’m happy they take me seriously.
Sebastiaan van Ravenhorst
NLpretty great! distributing my music through Symphonic has been a great experience so far. their customer service is outstanding, and the option to deliver videos to VEVO is a precious feature. i must add though that their uploading portal looks and works a bit outdated, but the quick and personal service makes up for that easily. will definitely stick with them for a bit longer for my future releases! i've tried different distributors including CD-baby and Amuse, but Symphonic is my preferred choice now. shout-out to Vanessa from the video department. all the best!
Stephen A
GBLet's be honest here Let's be honest here. When it comes to distribution, it used to be 'you get what you pay for.' Which in my previous experiences have all fell short of satisfaction despite paying more money for what was supposed to be a better service. Granted it's not like we just sign up and like magic everything falls into place. But for such a low yearly price considering the tools at your disposal, that in itself drew me to choose Symphonic rather than renew with a previous company. But when I say these guys were quick to take action, I was impressed not only by ease of use but at how quickly they not only responded to me that they were on it. But it wasn't even hours later that I got another response informing me of the success of said request. I haven't even barely scratched the surface of things they can help the entire process of distribution etc super simple and easy to use.
bnn
DOExcellent support Excellent support, keep up the good work.
Jonathan Wood
GBExcellent Customer Service Symphonic support is excellent. Their response time is fast, they answer your questions fully, and the professional approach is much appreciated! Highly recommend!