Great Distributor! To put it simply, this is a great service at a very affordable rate. They’re very supportive with any enquiries you’ve got (including during the sign-up process) and they deliver to stores relatively quickly. The only addition to the service I’d like to see is the ability to pay a legacy fee for releases, that’ll keep the music on stores forever.

Excellent Customer Service Symphonic support is excellent. Their response time is fast, they answer your questions fully, and the professional approach is much appreciated! Highly recommend!

Responsive But Submission Time Is Long I would like to say Justin is very helpful in everything. I’m very satisfied with my plan and I’m happy that support is lightening fast. For artists like me that rely off music as my income, it’s very nice. I’m on their label plan, and the one thing I would like to see improved is the approval time. I typically make songs based off of trends and covers. By the time I receive the license, and everything, the song is complete. However, it takes 5 days to distribute the song and then further the evidence. This is less than ideal and I would like this to be faster for those with label plans. I am however very happy with the responses I’ve been receiving - they have been super helpful and clear Anyone who tells you otherwise is likely distributing cover or copied songs illegally if their music is taken down. I’m happy they take me seriously.

This distro company allows their users… This distro company allows their users releasing music under other artists' names. They keep releasing fake music albums every week using my artist name. Instead of labeling correctly their fake artists to their fake profiles, they use mine to have a bigger audience. I have told them several times that they must distribute the music to the correct profile, but they keep playing this dirty game.

I think the customer service is great… I think the customer service is great is fast and also is very clear in the website how to find everything and they don't have hidden fees, like the one I previously was that my single ended paying more than one hundred dollars when they promised 19.99 a year.