CJ lopez
GBI think the customer service is great… I think the customer service is great is fast and also is very clear in the website how to find everything and they don't have hidden fees, like the one I previously was that my single ended paying more than one hundred dollars when they promised 19.99 a year.
X Nba Bros
NGStarted using Symphonic about a month… Started using Symphonic about a month ago loving the experience so far they’re customer service is the best I’ve ever received always ready to guide you with anything you need
TanookiAlex
CAResponsive But Submission Time Is Long I would like to say Justin is very helpful in everything. I’m very satisfied with my plan and I’m happy that support is lightening fast. For artists like me that rely off music as my income, it’s very nice. I’m on their label plan, and the one thing I would like to see improved is the approval time. I typically make songs based off of trends and covers. By the time I receive the license, and everything, the song is complete. However, it takes 5 days to distribute the song and then further the evidence. This is less than ideal and I would like this to be faster for those with label plans. I am however very happy with the responses I’ve been receiving - they have been super helpful and clear Anyone who tells you otherwise is likely distributing cover or copied songs illegally if their music is taken down. I’m happy they take me seriously.
Mateu Carlos Tulamo
ZATheir service is the best they reply on… Their service is the best they reply on time and they don't ask too many questions but rather do what you requested by time. I'm happy to be part of SYMPHONIC journey is An Amazing Distribution 5 stars ain't enough they deserve more I'll really like to recommend symphonic to anyone because is friendly useful and easy to access is just the Best.
Michael
GBNew partner Hello, I’m new to Symphonic and so far everything is in order. I signed up January 2, 2024. Had an issue with release on 1/12/24 (Resolved). Submitted form for partner approval. 1/17/24 was asked to join facebook groups. 1/18/24 I received my Symphonic Release Approval for January 29 2024 and Symphonic Client Relations has sent Amazon Music my artist label request. So far I’m loving are partnership, we are continuing to move forward. Thank you. Best Regards