Jonathan Wood
GBExcellent Customer Service Symphonic support is excellent. Their response time is fast, they answer your questions fully, and the professional approach is much appreciated! Highly recommend!
Olivoo
DEBest support Best support! Super fast, thanks a lot!
TanookiAlex
CAResponsive But Submission Time Is Long I would like to say Justin is very helpful in everything. I’m very satisfied with my plan and I’m happy that support is lightening fast. For artists like me that rely off music as my income, it’s very nice. I’m on their label plan, and the one thing I would like to see improved is the approval time. I typically make songs based off of trends and covers. By the time I receive the license, and everything, the song is complete. However, it takes 5 days to distribute the song and then further the evidence. This is less than ideal and I would like this to be faster for those with label plans. I am however very happy with the responses I’ve been receiving - they have been super helpful and clear Anyone who tells you otherwise is likely distributing cover or copied songs illegally if their music is taken down. I’m happy they take me seriously.
Steve Sherr
JPI've been working with this great staff… I've been working with this great staff with multiple artists and greatly appreciate their work ethic, love of music and overall competence. They are passionate about music and pride themselves on great customer service.
Nancy
GBWorking with Symphonic for our video… Working with Symphonic for our video distribution has been an outstanding experience. Vanessa who heads up this department has helped with major initiatives and small details for our release. She is amazing and we are all so thankful to have her expertise! Thanks Vanessa!