Waste of money purchasing from this website 😓 Thre is no good communication skills from the customer service. They don't even respond or pick calls after payment been made 😡 vedy annoying experience from them .I will rather use my new online store who is weed vapestore@ gmail.com that offer affordable price with lot of VARIETIES products. Will definitely recommend to others

Never received my order #501014, placed 5/272023. I never received my order #501014, placed May 27, 2023! I have emailed and called several times. No response to my messages. I posted this information on your Facebook page. Others responded with similar situations. Are you out of business? Can you refund my money? ThoughtCloud processed my payment immediately. Should I report ThoughtCloud to the BBB?

If I could rate you 0 stars I would If I could rate you 0 stars I would. I placed an order on 6/6/23 for $232.00. My credit card was charged immediately, I received an order confirmation but nothing more, not an update on order or delivery status, NOTHING. I emailed and called to inquire and got NO RESPONSE WHATSOEVER. I finally had to resort to disputing the charge with my credit card company. Your product was great up until this transaction. Extremely disappointing after I had referred several friends to your product line.

Company has gone under and still taking money! My subscription was charged in June and the transaction is still pending, so hasn't been shipped. I rang a company in the same building as I've sent several messages, tried to fb message etc and they said Thoughtcloud has stopped trading, taking off with money and not sending products! Unbelievable, you should be ashamed and refund all the money you have stolen immediately

Do not order from this website This company has obviously gone belly up. Money deducted from credit card and product never supplied. I'm wondering if a scam has taken over the site. Email is defunct. Their chat help never responds. Someone needs to take this website down as it continues to take peoples money. Sad Thoughcloud was awesome now it's just a rort.