Writing from Australia Writing from Australia: I never received my order. I have reached out to their customer service team multiple times to query my missing order but have received no response. I am now leaving a review in hope to receive a response and find my missing order.

Waste of money purchasing from this website 😓 Thre is no good communication skills from the customer service. They don't even respond or pick calls after payment been made 😡 vedy annoying experience from them .I will rather use my new online store who is weed vapestore@ gmail.com that offer affordable price with lot of VARIETIES products. Will definitely recommend to others

I still have not received my order from… I still have not received my order from June 10th, I kept trying to send an email but your email address no longer exists. I also have communicated through the order platform with no reply. I no longer want that order and would like my money refunded. I have found a new place to order from, my dog has very bad seizures and can not be without his drops for a day. The order before that came with leaking bottles that I also informed you about but got no reply. I'm very disappointed because I have been ordering from you for years!!

Never received my order #501014, placed 5/272023. I never received my order #501014, placed May 27, 2023! I have emailed and called several times. No response to my messages. I posted this information on your Facebook page. Others responded with similar situations. Are you out of business? Can you refund my money? ThoughtCloud processed my payment immediately. Should I report ThoughtCloud to the BBB?

I never received my order I never received my order. Order placed in early June, now the end of August and never received anything yet I was billed for my purchase. I tried contacting the company multiple times and no response. Still never got a refund, nor my purchase.