Delivery????? ordered a chair 13 days ago still hasnt shipped, may not be easy massage chair fault, but could have went picked up chair at a dealer but they assured me delivery 7-9 days.

Just excellent all around I am so happy with the chair I purchased (Panasonic EP-MA73) and the quick, efficient shipping. Everything was in pristine shape on arrival and installation was a snap. I was also impressed with follow-up emails I received making sure everything was to my satisfaction. I haven't missed a day having a wonderful massage. I will recommend you to friends.

EXCELLENT Customer Service experience I ordered a massage chair recently from Easy Massage Chair only to find it was out of stock. MY customer rep Vincent took the time to match all my requirements and find an even better chair, and a better price!! He was extremely patient and most helpful. I also want to Thank Ruth for her valuable assistance. I could not be happier! I totally recommend anyone looking for a massage chair to get in touch with Easy Massage Chair.

Exceptional Company I am so pleased with the customer service provided by Easy Massage Chairs! The knowledge of their chairs and assisting me with determining which chair to order, then the follow up provided after I placed my order. They even checked on me after I received my chairs to see how well I like them. Fabulous products and exceptional customer service!

Easy Massage Chair I called Easy Massage Chair and spoke with Vincent who was very knowledgable about the various massage chairs. After a lengthly discussion I decided to go with the i9 Max Special Edition because of the multiple massage options as well as my own research. It was a bit unnerving to make such a large purchase on the internet with a company I knew nothing about, however, Vincent as well as all the other employees I interacted with were honest and trustworthy. I would most certainly purchase from this company again. Communication from them was excellent from start to finish. The message chair is very well constructed, and most important to me, it's made in the USA. We have had the chair for a couple of weeks now and it works perfectly. All of the preset massage modes give a stimulating massage. It is truly amazing how many different parts of your body this chair can work on at the same time. We are still working on setting up the manual massage mode which is a little more challenging. The only concern I have is the intensity settings run from 1 to 5 and even when the machine is set on 1 it is too intense for my wife on her feet and arms. Not sure if there is some sort of a software change that could be made, but I will call Luraco customer service and ask the question. The chair was extremely well packaged and the delivery went off without a hitch. I opted to assemble the chair myself to save a little money, and within 2 hours the chair was unpackaged and put together without a problem. There are a lot of videos to watch that will help with the assembly and operation of this chair and I would highly recommend taking the time to watch them. Thanks to Vince and the team. Bill