Staff is very helpful and friendly Staff is very helpful, friendly and knowledgeable. They took my order over the phone with no hitches. My only complaint is that I don't understand what they are saying because I have a hearing problem and have difficulty understanding the female voice.

GREAT PRICING compared to USA pharmacy… GREAT PRICING compared to USA pharmacy prices. Easy to use website, great communication throughout the process from uploading the prescription order, payment method to shipping information when order was sent, with tracking #. I told my Dr. about Universal drugs when he prescribed the prescription as he stated he was aware that it they were quite expensive pills and he was reluctant to prescribe it due to the cost. I showed him the cost from Universal Drugs and he was surprised at the huge savings that I would get using Universal Drugs.

Tracking updates not provided After 4 weeks since ship date still have not rcvd order and when I reached out was told no tracking number was available to me as I failed to select an added $10 fee when ordering. Was told to expect up to 4 more weeks. Overseas shipments can be expected to take some time but waiting up to 8 wks for meds with no clue as to actual arrival is not a good situation. Customer updates or tracking would ideally be the norm. Until I actually receive my order I can only give one star.

I'm fairly new to your system I'm fairly new to your system. Everything -- info was clear & easily accessible. Directions good. Having to fax a copy of bank ck difficult for me and an extra step as I cannot fax. Easy for others, I'm sure. Shipping on time. I like to re-order reminders. Thanks. Unsure ofdate beow. Ck cancelled 8/9/22.

Universal Drugstore has great service Universal Drugstore has great service. I especially like that I can track the shipping of my order. Other Canadian pharmacies do not offer this service. When I speak with an employee, he or she has always been courteous and helpful. And the chat service is also very helpful.