thomas hieftje
GBTRT for nearly 1 year! I’ve been on TRT now for nearly 1 year and it’s a total relief considering how far I’ve come. My first testosterone test was extremely low, now I’m up almost 600 points! Sleeping, libido, weight, and energy have all been improved! Doctors are very informative and helpful and Hone has made this process a possibility.
John
Unacceptable Experience with Home Health I am writing to express my extreme dissatisfaction with the service I have received from Hone Health. My experience, which began in February 2024, has been nothing short of a nightmare. Despite undergoing four blood tests and numerous attempts to communicate with your support team, I have been met with incompetence and disregard for my concerns. Your insistence on repeated testing without providing clear explanations or acknowledging my questions is unacceptable. The lack of specificity regarding the biomarkers in question only adds to my frustration. Furthermore, the absence of a customer service support number demonstrates a lack of transparency and accountability on your part. I followed your instructions to go to LabCor for testing, with the assurance that Home Health would cover the cost. However, after receiving the results, I was informed by your support team that I needed to be tested again. This contradictory and disorganized approach is unacceptable and reflects poorly on your company. I demand an immediate refund for the services I have paid for but have not received. Failure to do so will leave me with no choice but to escalate this matter further. I expect a prompt and satisfactory resolution to this issue. April 26, 2024: I am responding to the nameless "kvetrano@honehealth." comment. All you have to do is read the help tickets I have opened and responded to. You will find that your support team failed to respond to my questions. You need to look at your organization and make some changes to better serve your customers instead of being on the defensive with your comments. It is sad.
Michael
GBExcellence Everything from the first interaction with my physician to the help provided from the customer service has been 5+ stars. The customer service will get back to you within a day and usually within a couple hours. They are responsive and helpful. I have been with hone for over 2 years and I can give this company my full recommendation.
Joshua Wright
GBThe Best. The Best. The Best I love this company because they increase the quality of your life while under Doctor’s supervision. If you were a man and over 40, Hone Health is mandatory
Dalton O'Neal
GBHone Health makes balancing hormone levels simple Hone Health makes keeping track of my hormone levels a breeze. As men age, things change. Luckily, Hone provides many treatments for an affordable rate. Just because we get older doesn’t mean that we have to feel old. Hone’s customer service has always been quick to respond any time I’ve had questions or concerns. My treatments always arrive on time and my physicians do a great job of helping me understand my lab results and treatment options.