So far I believe I've found the right… So far I believe I've found the right product for myself and my dogs, I like the full spectrum, I'm wondering if this is raw, I've read that is important. Hoping for a reply before I need more, meantime I'll do more research!

Great product ( I have been using them… Great product ( I have been using them for years ) and super customer service. I needed a hand with a special order and they took care of it.

Website Checkout Total Does Not Include Shipping Costs There's some opportunity for improvement when purchasing through their website. I was fortunate enough to find an online discount that I was able to apply. Thus making it appear that I could get it somewhat cheaper then I could where I buy locally. Unfortunately their website added shipping costs after I checked out and I didn't save any money by purchasing through sight. I have informed them of this and they are in the process of "updating" their site. Hopefully they will add the shipping costs before you check out and not have a surprise increase in the total after you checkout.

Product is great but the communication… Product is great but the communication about shipment is almost nonexistent. My card has been charged but not email confirmation or tracking details. I made my purchase over a week ago. Will be following up.

Placed and order, no shipment and no response Placed and order and was billed and received a email acknowledgement. Have never gotten a shipment confirmation and its a week later. Emailed twice asking for an update, and a third time telling them to cancel if it is not shipped. Tried calling and after a while on hold auto message telling me to leave a message and they would call back in 24 hours. Might be good product, but the customer service level is awful.