As a Garda Vita customer, when a sale is not a sale As a Garda Vita customer, about a month ago I received a notice in the mail about the consolidation/liquidation sale. I immediately placed an order for two different items listed in the mailer. I think about a week later I received calls/voicemail from Garda Vita stating that both items were no longer in stock. At least in the grocery business, when a store runs out of a sale item, they offer a rain check. However, since this was a liquidation, there is no need to compensate the customer for the lack of product very shortly after being notified of the sale. Not good. Actively researching other vendors. Bye

Ordering products is easy, efficient Ordering products is with a free phonecall, efficiently expedited, honestly purchased, and received by mail in a short time. The product has always been a comparative value , often offered buy one and get one free. I approved of their service.

I called because I had just received a… I called because I had just received a shipment for glucosamine and triple America. Then I got a catalog which showed much lower prices but I guess when I called they were discounted items because they were liquidating that particular brand. If I wanted those I would have to pay for shipping to ship back all the product that I received to get the lower price I feel they should up possibly giving us a price adjustment since we are a long-time customer for about 10 years. The person I spoke to said the shelflife is probably less than the ones that I received but it was quite a substantial amount cheaper .

Solicitor from Garda Vita did not … Solicitor from Garda Vita did not process order as instructed. In less than 24 hour followup to adjust the order we were told that it couldn't be changed because "it wasn't in our system". Yet in an additional contact a day later we were told that the order had shipped. Both these contacts were lies in our mind as we know how computers operate and how a reputable company should handle business. BAH!!!

The products are efficacious, delivered promptly and of high quality. I called late at night to place my last order. While the order eventually was processed, the person didn't seem very knowledgeable of the products, and asked to have things repeated several times. It was almost as if he was distracted or involved in too many things at one time, thus placing the order took much longer than usual. In fairness, this was the first time this has happened in many years of dealing with Garda Vita.