Sat KT
INUnreliable service from meditest.in I had booked two full body packages for me and my brother On Wednesday. The sample was to be collected on Friday morning i.e. on April 02,2021. I received the confirmation messages. Then on Thursday I received a message that we need to observe fasting and can have only plain water before sampling on Friday morning. We observed fasting. At 9:49 pm on Thursday I received a call that if it's ok with me in case the samples can be collected on Saturday or Sunday. I refused and told them in case it's not possible then cancel it. I was sleeping when I received another call at 10:46pm from the same executive. He then informed that samples cannot be collected tomorrow morning and also offered to reduce the price in case we are ready to give samples some other day. It was frustrating and highly unprofessional to disturb at night and cancel sample collection at last minute that too when booking was made well in advance. No confirmation of cancellation was given . So when I woke up I obviously waited. But no one turned up to collect the samples neither any message of cancellation was sent to me. So ultimately I had to book for package somewhere else.
tanya gupta
INMeditest is the worst lab I have… Meditest is the worst lab I have encountered with in my entire life. service is very poor. They called me after 2 hours of appointment time. zero professionalism. We have booked the appointment at 8.00 AM. because for testing blood sample minimum fasting time should be 8 and max 10 hours but they are calling after 11 hours and saying it's doesn't matter for hours. very bad service.
VAG Vinny
INNo turn ups for sample collection despite repeated appointment bookings I booked a Thyroid Profile for my family member for 9th April 2021. Their officer didn't arrive on the alloted time. The height of unprofessionalism was such that neither the officer arrived nor meditest team called or msgd me for cancellation or postponement. Ridiculous service. Upon waiting for one hour more than the alloted time, I called up their CCare and the officer (Anjita), upon hearing my entire complaint said that she shall check & get back to me within 15 mins. Despite waiting for 6 hours of the day, I didn't recieve any call on my complaint. I called them back in the evening to rebook the appointment for sample collection for 10th Apr'21. It was again officer Anjita. She promised me that the sample will be collected for sure next morning without any further delay. Today again i.e. 10th April'21, no one came for the sample collection nor any cancellation msg or call. Their service sucks. Do not trust these time wasters. They don't care about patient lives or urgency. Extremely pathetic and poor service.
Heena Khan
INI would like to share that It’s one of… I would like to share that It’s one of the most trusted lab.. I have been a witness to their services from more than 3 years. The ambiance is so inviting. The staff too is very welcoming n cordial. Feels at home! Thanks , having so polite and problem resolving. Thank you
Priya Chhabra
INI am very happy with Meditest Service I am very happy with Meditest, I gone through for blood test for my 3 years daughter when she was suffering from Dengu Last week. Her platelets were decreasing rapidly . I used to go to local lab near by hospital , she cried very badly during blood sample for platelets, one of my office college came to meet her ,he told me yr why you are going daily to collection centre, call them at home without any charge , I said yr beti is a small kid get pain so I don’t want any testing on her, he said aise nhi h mere kehne se ek bar try to kr I agree! he booked for my daughter next day a phlebo came at home on actual booked time . he was professionally dressed up, showed her identity I allow him to come in, he used gloves , sanitiser, mask. to maintain temperature, he had a cool pack in his chiller box when he took sample my Daughter cried but little bit. It was easy for me. He was experienced to take sample for kids without pain. From that time I used to call Meditest everytime. Thanks Meditest