The products are lower quality than Oticon The products are lower quality than, say an oticon. My insurance was paying $6,000. Audible office in Melbourne (now closed) “John” ordered the crummiest hearing aids they sold, hoping that I would accept them. I did not, this was just the start. I finally got invisible in the canal, like the oticon I had. John tried like crazy to eliminate the hissing and warberling. After many tries of sending them back and tuning I had enough and just took them and figured I would just live with them. And then they broke, rebuild time, not even one year under warrantee, then broke again, and again, and again. Now costing me $400 per repair, 1 year warrantee. Then the office closed in Melbourne and I had to drive 5 towns away. Another two repairs, getting expensive. And that office closed too, now I have to go to Orlando, 60 miles away for another repair. Top it all off they DON’T sound good, lots of hiss and background noise. If I am in a restaurant, I can hear the kitchen clatter, but not the person sitting next to me. Save yourself the grief, don’t buy audible Starkey brand. My honest $.02.

Three months after after the 2 year… Three months after the 2 year Audibel warranty lapsed, the rechargeable batteries failed to stay charged a full 8 hour day! Initially they stayed charged a full 12hours. Upon presenting the aids to Audibel, they told me the rechargeable batteries are not covered under their warranty. New batteries cost $399 each!! That is absurd!!! They would not do anything for me! Rechargeable hearing aid batteries are less than a tenth of that cost on the internet! What a rip off!!

Audible Centre, Lions Clinic, Loresho, Nairobi, Kenya I took my mother, 85 years of age to the Audibel Centre in Nairobi, Kenya, based at Lions Eye Clinic Loresho. We are fortunate that we got to know about the Audibel centre a day before my visit to the centre. My intention was to get a quote for hearing aids. We did an audiology test elsewhere as we did not know about Audible centre at the time. Victor & Halima were very helpful; they have a humane approach, patient & thoughtful. I shared with Victor the audiology report, he carried out a eardrum test. We bought the hearing aids same time; programing was also done. Since I am the care giver I am updating mums hearing aids experience in the Time, Practice & Experience catalogue/journal which we'll share with the Audibel centre during our next visit two weeks from now. I shall keep you updated on the hearing aids experience.

This review is to update my submission… This review is to update my submission on 25th December 2023. I have now been using Audibel Intrigue 24 aids for over 3 months. In my first review I criticised the unreliability of the Bluetooth connection to the 'My Audibel app' on my Samsung S10e mobile phone. Since then I have changed my device to the latest phone with the latest One UI, Android 14 and Bluetooth 5.3 software. This has now solved the problem. What is amazing is that my natural hearing while not wearing the aids (during the night, first thing in the morning and last thing at night) has dramatically improved, not enough to be able to dispense with using the aids during the day, but enough to give me confidence and pleasure. I would now have no hesitation in recommending Audibel or Alan my Audiologist Hearbrite in North Wales as he was right when he said the problem was with my old phones technology.

Not compatible with my lifestyle Not compatible with my lifestyle. Poor quality hearing aids which the charging cable falls out of the charger so I never know if my aids are charged and die within a few hours. Hearing aids fall out when I run, remove a mask, touch my hair, or wear my glasses. Parts fall off these hearing aids. They gave me a set that is incompatible with my smart phone. This was not a cheep adventure, but the poor quality is extremely evident. I asked for a refund at my first follow up and was denied. I look forward to my benefits renewing so I can pick a different company for my hearing needs.