The products are lower quality than Oticon The products are lower quality than, say an oticon. My insurance was paying $6,000. Audible office in Melbourne (now closed) “John” ordered the crummiest hearing aids they sold, hoping that I would accept them. I did not, this was just the start. I finally got invisible in the canal, like the oticon I had. John tried like crazy to eliminate the hissing and warberling. After many tries of sending them back and tuning I had enough and just took them and figured I would just live with them. And then they broke, rebuild time, not even one year under warrantee, then broke again, and again, and again. Now costing me $400 per repair, 1 year warrantee. Then the office closed in Melbourne and I had to drive 5 towns away. Another two repairs, getting expensive. And that office closed too, now I have to go to Orlando, 60 miles away for another repair. Top it all off they DON’T sound good, lots of hiss and background noise. If I am in a restaurant, I can hear the kitchen clatter, but not the person sitting next to me. Save yourself the grief, don’t buy audible Starkey brand. My honest $.02.

These people need a confident office… These people need a competent office manager. They have two offices and can't seem to get anything straight between them. One of them can't even give directions to their office. Wasted an entire day trying to pick up hearing aids that were paid for already. Looking somewhere else now;

This is an update to my review on… This is an update to my review on February 3,2024. The experience I wrote about was all valid and all that I described happened but shortly thereafter I received a call from the supervisor in Baton Rouge, LA, who said to me that the situation did need to be remedied. I was beyond grateful because up to that point I felt that they didn’t care. New hearing aids with the cross wave technology were ordered for me and they use regular batteries instead of the digital ones that were so unreliable for some with such severe hearing loss. In addition to that I was referred to Michelle Macione at the Slidell, LA Audible office to get the new aids. Ms. Macione was wonderful and she adjusted the aids so that I am now hearing so much better than ever before. She will continue to adjust them to provide an even better hearing experience as my brain acclimates to each adjustment. I am so pleased to have the benefit of her abilities and experience and I intend to continue to go to that office for all future appointments. I am so grateful to the supervisor in Baton Rouge and to Ms. Macione for their provision of service and restoring my faith in Audible.

Not worth 1 Star rating Not worth 1 Star rating They don't fit right The Bluetooth function is a joke no volume adjustment I'm allergic to the casing materials Only background noise in restaurants and outside Can't distinguish voices over noise in The background Total junk inferior devices Once they get their money your history Dealing with the Titusville fl office

Mark Stevenson @American Family has my back. Mark Stevenson @American Family has given me great service. Many times I would visit and have my old hearing aid cleaned and tested. Mark was always there for me. When I lost my old hearing aid Mark suggested I buy an Audibel. It fits perfect and we are in the testing mode, wearing it and trying all 4 setups. Next Friday we will make adjustments so everything is perfect.