Horrible Horrible. Do not order from this company. Paid for 2 day shipping and arrived more than a week late. Customer service is horrible. Spoke to the same person everytime I called. Have asked for my shipping charges to be refunded. We will see.

Appalling!! AVOID!! I was sent an incomplete order. I politely informed BeautyBridge via email as I am well aware mistakes happen. I was repeatedly accused of lying in the email exchange before they reimbursed me. The final slap in the face came in the email acknowledging the reimbursement when I was told they have footage of all items being packed and was again accused of lying. Curious given a number of emails had been sent prior when this supposed footage was never mentioned. Even more curious that you would refund if such footage existed. I asked for video of the footage purporting to 'prove' the item was sent to be provided. Not surprisingly this never happened. The way they treat their customers is nothing short of disgusting. Far more reputable options online. AVOID!!

I worked with this company as a partner… I worked with this company as a partner and it was terrible. The company not only did not fulfill the promised conditions, but also refuses to return money for shipped orders to customers. They communicate in a rude manner and seem more like a bunch of scammers than normal business.

DON'T PURCHASE FROM THIS COMPANY DON'T PURCHASE FROM THIS COMPANY! I ordered some foundation from them through Google shopping. The tube was either expired or stored in a hot environment, because it was VERY puffy/swollen. (It was not warm where I live.) When I removed the seal, the released pressure caused over half the tube to empty onto my lap. I requested a return/refund for the defective item and sent it back. They only gave me a partial refund and KEPT the rest for shipping fees! You do not get to keep a customer's money when you send a defective item. That's not that way it works. Turns out Google customer service is also horrible, so I guess I just gave this scam of a company money for nothing. Lesson learned.

Package was not delivered #353020 Package was not delivered #353020 My order was not delivered and customer care responded that courier was out for delivery and status is rejected/undeliverable. Why would I reject the order that I paid for !!! Isn’t it common sense ! Please stop creating a churn for your customers. I’m tired of following up this for months together now. They neither fulfilled the order nor issued a refund. I will never order on this site again ! Exploiting the customers ! I’m not sure if there is a way to legally sue them but I will check on the options.