Beauty Bridge

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2.47
Based on 15 Reviews

5

26.67%

4

13.33%

3

0.00%

2

0.00%

1

60.00%
About Beauty Bridge

Beauty Bridge is leading multi-channel retailer of skin care, mineral cosmetics and makeup, bath & body, hair & nail care products and fragrances.

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Lumi
FR

Never buy from this site I had a horrible experience with this company. The product I ordered in January was delivered in March. I had doubts about the quality of the product, and asked for a refund. I had to deal with a very rude CS, and after a few emails I was asked to send the product on my expense, and provide the receipt for curier for refund. I have not received the money for the curier, nor an answer to my email requesting to send me the money back for the curier as promised.

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Wittygrl31
GB

DON’T DO IT Ordered some foundation in a tube from them. When I received the product it was super puffy (not a hot day). I removed the seal and half the tube of foundation came out on my lap. The product was probably old and/or stored in a hot environment. I requested a refund and they agreed. I later saw they did not refund the full amount I paid. Extremely shady and unethical. You cannot receive your damaged item back and keep the consumer’s money. That is stealing.

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Pushpa Ch
IN

Package was not delivered #353020 Package was not delivered #353020 My order was not delivered and customer care responded that courier was out for delivery and status is rejected/undeliverable. Why would I reject the order that I paid for !!! Isn’t it common sense ! Please stop creating a churn for your customers. I’m tired of following up this for months together now. They neither fulfilled the order nor issued a refund. I will never order on this site again ! Exploiting the customers ! I’m not sure if there is a way to legally sue them but I will check on the options.

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Tay
CA

After a mediocre customer service… After a mediocre customer service experience my poor review was removed as they disagreed with it. My review was about the communication received after my order was wrongly sent back as the address I gave was incomplete. The subsequent emails to reorder the products were curt, abrupt and had a very strong 'oh well' attitude... They said it was my fault and I can just reorder online but had used a promo code and the emails was about being able to reorder my products under the same conditions. Very poor!

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Richards Tegan
CA

I had an ordinaray experience with… I had an ordinaray experience with beautybridge.com. It's an alright website, I guess. Their prices are reaonable and they have a wide variety of products. Navigating the site was a bit confusing, and the checkout process could be easier. There are sometiemes missing items in the cart, but it all comes out right in the end. I recommend shopping around for the best price on items, and also check out their special offers and discounts before you decide. I made some mistakes while ordering and the customer service was responsive and helpfull. All in all, it's a decent site, but there could be some improvements.

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