DON’T DO IT Ordered some foundation in a tube from them. When I received the product it was super puffy (not a hot day). I removed the seal and half the tube of foundation came out on my lap. The product was probably old and/or stored in a hot environment. I requested a refund and they agreed. I later saw they did not refund the full amount I paid. Extremely shady and unethical. You cannot receive your damaged item back and keep the consumer’s money. That is stealing.

After a mediocre customer service… After a mediocre customer service experience my poor review was removed as they disagreed with it. My review was about the communication received after my order was wrongly sent back as the address I gave was incomplete. The subsequent emails to reorder the products were curt, abrupt and had a very strong 'oh well' attitude... They said it was my fault and I can just reorder online but had used a promo code and the emails was about being able to reorder my products under the same conditions. Very poor!

Appalling!! AVOID!! I was sent an incomplete order. I politely informed BeautyBridge via email as I am well aware mistakes happen. I was repeatedly accused of lying in the email exchange before they reimbursed me. The final slap in the face came in the email acknowledging the reimbursement when I was told they have footage of all items being packed and was again accused of lying. Curious given a number of emails had been sent prior when this supposed footage was never mentioned. Even more curious that you would refund if such footage existed. I asked for video of the footage purporting to 'prove' the item was sent to be provided. Not surprisingly this never happened. The way they treat their customers is nothing short of disgusting. Far more reputable options online. AVOID!!

I had an ordinaray experience with… I had an ordinaray experience with beautybridge.com. It's an alright website, I guess. Their prices are reaonable and they have a wide variety of products. Navigating the site was a bit confusing, and the checkout process could be easier. There are sometiemes missing items in the cart, but it all comes out right in the end. I recommend shopping around for the best price on items, and also check out their special offers and discounts before you decide. I made some mistakes while ordering and the customer service was responsive and helpfull. All in all, it's a decent site, but there could be some improvements.

Have been shopping with Beauty Bridge… Have been shopping with Beauty Bridge for so many years. Receive courteous service and timely delivery of quality products. They have an extensive selection of niche beauty brands direct from the source. I do recommend BB to anyone looking for hard-to-find gems in the jungle of beauty.