tina
UAAmazing store - fast shipping! Use the referral code RBKENR that would get $ 10 discount for order. The discount is valid for your first order. Code must be entered when registering in the field "referral code". In the parcels can be added Free Samples and gifts. Very large selection of products. Weekly discounts and very fast delivery. Overall I highly recommend beautybridge to everyone! To receive the discount, follow the link and register on the site goo.gl/zvZcKe
Tay
CAAfter a mediocre customer service… After a mediocre customer service experience my poor review was removed as they disagreed with it. My review was about the communication received after my order was wrongly sent back as the address I gave was incomplete. The subsequent emails to reorder the products were curt, abrupt and had a very strong 'oh well' attitude... They said it was my fault and I can just reorder online but had used a promo code and the emails was about being able to reorder my products under the same conditions. Very poor!
Natalia Thompson
GBI worked with this company as a partner… I worked with this company as a partner and it was terrible. The company not only did not fulfill the promised conditions, but also refuses to return money for shipped orders to customers. They communicate in a rude manner and seem more like a bunch of scammers than normal business.
Steph
AUFailed delivery, rude 'don't care' customer service, and stole my postage fee So disappointed by my attempt to buy from Beauty Bridge. Their delivery service misdirected the package, accidentally sending it back to them from the depot instead of delivering it to me. Fortunately (you'd think) this was very clear in the tracking data, and Beauty Bridge agreed this is what happened - at first. What then blew me away was their total lack of care in dealing with it. Zero proactivity, leaving me to chase, and chase, and chase. Then, insult to in jury, they attempted to keep the money I had paid for delivery! What really fired me up was that their email customer service never ONCE apologised for any of this. They just could not give a flying whatsie. I'm sure they would have happily kept ALL of my money (instead of some of it) and the goods, if I had not chased them down. Their email service is extremely blunt, 'this is how it is', bare bones communication. They also have no communication at all between staff and very poor reading skills, so each time I had to explain myself again. They use wonderfully detailed tracking data, but it doesn't matter two hoots if they refuse to read it!!! The data clearly showed that the package was erroneously turned around at the depot the SAME DAY and sent back to them, instead of to me. Still they later tried to tell me the package was "unclaimed" so kept my money! Ludicrous, and all so unnecessary. So yes, eventually they did send me a PARTIAL refund, after changing their story, ignoring their own tracking data, and breaking their own promise to refund. They did not respond to my next round of efforts to resolve this. I had to resort to getting help from PayPal Buyer Protection to refund the postage! I have never had to do that with a proper large scale business before. Just a massive waste of time and an incredibly exasperating struggle. Beauty Bridge is a very unprofessional company providing uncoordinated, rude, incompetent 'service' without the word "customer" in it. I can't comment on the products as I have never seen any of them. Terrible first (and therefore last) experience with them. Absolutely not worth the risk to buy from.
Richards Tegan
CAI had an ordinaray experience with… I had an ordinaray experience with beautybridge.com. It's an alright website, I guess. Their prices are reaonable and they have a wide variety of products. Navigating the site was a bit confusing, and the checkout process could be easier. There are sometiemes missing items in the cart, but it all comes out right in the end. I recommend shopping around for the best price on items, and also check out their special offers and discounts before you decide. I made some mistakes while ordering and the customer service was responsive and helpfull. All in all, it's a decent site, but there could be some improvements.