Still no items - buyer beware Purchased items a week ago online, and nothing is shipping. Status has not changed, I've contacted customer service both via chat and by phone and no resolution. You cannot even cancel the orders unless you do it within 30 minutes of placing the order, which in itself is crap, since they aren't even shipping it out. Buyer beware! First and last order with this company! I'll be disputing any charges at this point through my payment company.

Never again so disappointed They raised surprises in the product. I have used for years and years. They're making you buy it in a tiny little bottle of five ounces which I use in one Application. I'm so disappointed that they are not selling larger sizes. It is ridiculous and I've seen so many reviews that people are never gonna order to give. And I'm joining that I'm never, ever ordering it again. I'm so mad. I'm going to have to find another product. And i'm going to start doing my research Tonight and i'm finished with you

Had an amazing experience with Desiree… Had an amazing experience with Desiree and Benjamin at Easton Aveda this Sunday. Aveda prices increase constantly but their well educated staff it’s what makes me go back to the store. I learned so much from Desiree and Benjamin this time. They’re both very friendly and genuine people. Just educating me on my skin care and not pushy at all about purchasing their products.

One star is too much … One star is too much to give to this company. Placed a big order and paid for next day delivery and after 5 days from the order placed still no delivery. Contacted the customer service phone and whatup as no email address to contact directly and absolutely a disgrace. Even saying that they cannot contact the currier to check what happens as they have no contact directly Is it is the customers that need to chase ?? What a joke Never ever again will use Aveda

I love Aveda, BUT way too expensive I love Aveda, but their prices are too expensive for the small amount of product. WHY can't we get bigger containers???.. The containers do not increase in size and in fact, have decreased, yet the prices continuously increase. Awards and free samples do not compensate for the massive amount being charged. Aveda is a multi-million dollar company, so when will they stop being greedy and become more customer enlightened? Why can't they make 12 or 16-oz containers? They're charging $40 for 4 oz...WTH!! It's called gouging, just in case you didn't know the terminology. Shame on you Aveda for using lame excuses for your high prices.