Aveda

image
1.65
Based on 20 Reviews

5

5.00%

4

5.00%

3

10.00%

2

10.00%

1

70.00%
About Aveda

aveda's professional hair and skin care products give you a fashion-forward look while still supporting eco-friendly practices. innovative hair care, styling products, skin care, makeup and fragrance give you the look of the professionals.

Tags
Contact Info

You need to Login first to submit your review.

image
Keith
GB

Poor company to deal with Poor customer service. No despatch email or any news about order placed 4 days ago. Tried to do live chat but it's unavailable. Nothing either from their courier (and I have checked spam/junk ). Unless you have signed up to an account it's very difficult to get any information about your order. Hopefully the goods will eventually get here otherwise its £80 lost.

image
Catherine Neal
GB

I wish I could rate Aveda zero stars I wish I could rate Aveda zero stars. The customer service is TERRIBLE. They repeatedly shipped orders with missing items and they will not correct their mistakes. Phone calls with customer service are totally useless. There is never a response from written attempts to contact them. It’s so bad, I think they are intentionally working to anger and disappoint customers. I wish I had seen the many poor reviews before I ordered from Aveda. Lesson learned.

image
Taufeeq
PK

I called them many times they never… I called them many times they never picked up and I mailed them many times but they never responded.

image
Jia Lei
GB

Not honouring their terms and conditions of sale I was shopping on their UK website for Black Friday and there was an offer for a free gift (hair brush) after you purchase a certain amount. The offer was meant to last until end of 26/11 but for some reason when I tried to place the order in the afternoon, the offer expired and switched to something else, even though the free gift was showing as in-stock on their website. Tried calling them but was told the item is now out of stock and there's nothing they can do.

image
B Donnelly
GB

Its more like what didn't go wrong Its more like what didn't go wrong. Trying to redeem point to make a purchase but the codes they provide are too long and can't not be used. Unqualified rep Raven was useless and their entire website. What's the point of accumulating points if you can't use them. Aveda customer service is at its worst, they're a bunch of i d i o t s!!! Don't bother using their products or website

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow