Doug was fabulous to deal with from the… Doug was fabulous to deal with from the initial phone call we made to the final check of the Bruno stairlift! He responded quickly and the lift was installed within days of signing a contract. He and his team adjusted everything perfectly for my tall height so getting on and off is very comfortable for me. Doug is a pleasure to deal with and I highly recommend having him address all your independent living needs.

Experience with Bruno was all good Experience with Bruno was all good. We now have two Stairlift installations, both of which are perfect. When we sell our house, the ad will read, three-story house with no stairs! Thank you James for the three hour installation, and the explanations and instructions We have had the stairs for three years now with no problems, new batteries, but that is all

An UPLIFTING EXPERIENCE! It was a truly interesting experience watching the Brandon/Brandon installation team installing the Bruno Stairlift in our home. The wit and charm of these two was also very UPLIFTING. They really seemed to enjoy their work. We are certainly amazed at the fit and finish of installed product. We would highly recommend this Company and Product for all in need of such a product.

Great overall experience from sale to installation to product use Sales process was easy and not pushy. Installation date was prompt. Installation was great. The person who did it was meticulous and it was a painless experience. The chairlift is proving to be invaluable.

I have no quarrel with the machine… I have no quarrel with the machine itself. It seems well made and well designed - for a stairwell going from a first floor to a second floor. It is totally inappropriate for a basement stairwell however. Basement stairwells typically have heavy woodwork around the doorway, woodwork that gets in the way of the swivel mechanism. I have figured out how to cope with it but not until I creamed my arthritic knees more times than I care to count. If you are in an older house with substantial woodwork around your basement door, please consider another Bruno model (unless you have a short inseam in which case there will be no problem whatsoever). If you need a chair lift for something other than a basement stairwell, I think you will be quite happy with this Bruno model. Just watch out for the excessive woodwork of an old house!