My lift works great for me My lift works great for me. No mechanical issues at all. The only problem I've had is with the bottom bushing on the post receiver. The set screw failed and the bushing came out. A little super glue, and a just in case piece of duct tape, and it's all good.

Stairlift annual check-up First we were told the service man would be here at 1:30. He arrived after 3:00p.m. With no explanation. He did not seem to know what he was here for or familiar with having an annual stairlift check-up to ensure the system is working correctly. The initial installation service included two handrails. One handrail has a loose plate that can be screwed back but it not secure. All you have to do is touch it and it is loose again. He screwed it back but was told it was not stable and continues to come loose. He just shrugged. His attitude was non-chalant. The service call charge was $207 which is a rip off for doing what we could do e.g., take a brush and just go down the rail. We were not feeling impressed with the service as we had been in the past.

I was scheduled through the VA to… I was scheduled through the VA to receive a power chair and lift for my car. I also received a ramp to my front door. I received a phone call from Harmar Mobility telling me about the equipment I was to receive and dates and addresses of the business that would provide these services. The entire experience was smooth and painless, the representatives polite.

Poor Quality Not Recommended Always breaking down. Strap unravels about twice a year has to be replaced. The motor is very very slow and it puts a strain on it picking up my chair. The rotating arm often breaks where it doesn't stop at the stopping point it keeps turning. And the cover to the motor keeps coming off from the wind it strips out the plastic this happens on this one and it happened on the other one.

All around terrific! Fast service. Installation within a week of purchasing. Better price than from other company. Very personable and competent sales gal and installation person. Stairlift has been used for almost 6 months now by 2 people. What a God send!