All around terrific! Fast service. Installation within a week of purchasing. Better price than from other company. Very personable and competent sales gal and installation person. Stairlift has been used for almost 6 months now by 2 people. What a God send!

Allowed my husband to remain in his home My husband used the lift for approximately 15 months before he passed away. It enabled him to remain in our home and we were both very thankful for that. I have kept it and use it to transport clothing and other items up and down the stairs. Someday I might need it to transport me.

I have the Harmar motorized lift w/…swing away arm. I have the Harmar motorized lift w/ swing away arm. I am finally independent again. I can go by myself with my chair & lift. My lift locks the chair in place, securing solidily so I don't have too. What a wonderful investment.

Stairlift annual check-up First we were told the service man would be here at 1:30. He arrived after 3:00p.m. With no explanation. He did not seem to know what he was here for or familiar with having an annual stairlift check-up to ensure the system is working correctly. The initial installation service included two handrails. One handrail has a loose plate that can be screwed back but it not secure. All you have to do is touch it and it is loose again. He screwed it back but was told it was not stable and continues to come loose. He just shrugged. His attitude was non-chalant. The service call charge was $207 which is a rip off for doing what we could do e.g., take a brush and just go down the rail. We were not feeling impressed with the service as we had been in the past.

A lift for me and you I find the lift for my folding wheelchair to be well made and perfect for my chair. It’s not always easy for me to use it as I am an amputee and must rely on a walker when operating the left and loading my chair. This has nothing to do with the lift’s design.