BEST DECISION MY MOTHER EVER MADE!! I'm writing for my mother - For a few years, she has been walking a bit hunched over with back pain. We decided to go to the Cranston location, BEST DECISION SHE EVER MADE! Within no time, she began walking upright and pain free! We went back to purchase shoes - another plus which made further improvements! I thank Michela and team for an exceptional experience! I even suggested this to my primary care physician and staff in the hopes that U can help others! THANKS AGAIN!

Willing to sell you something expensive but don't care if you have problems later on I had a good experience with the fitting (other than having to use shoes that they provided which barely fit my feet and crushed my toes). Curiously, they talk about wearing the arch supports home but the person helping me never put them in my shoes. I bought their Wellness Plus package which includes everything, EXCEPT for the velcro dots that are needed to hold the arch cushions (and, in turn, the arch supports) in place. Otherwise, the arch support keep shifting around in my shoes and don't work as advertised. Based on what I've seen on their website and videos, lower end packages do include the velcro dots (just not the higher end ones). Since I will be having major knee surgery in a couple of weeks, I will not be able to get to the store to get the velcro dots. I don't want to risk having any problems related to the "mobile" arch supports so I won't be using them until I am able to drive again (4-6 weeks after the surgery, so sometime in late May-early June). So much money spent on something that was supposed to help with my recovery but won't be available until much, much later. As I mentioned before, the supports were never even put into the shoes I was wearing the day I went to their store - maybe the supports are not designed to fit in every shoe. I contacted and explained my situation several times but they have done nothing to resolve the issue.

Severe left foot pain Developed severe pain in left foot in June 2023. Went to an urgent care facility and found that it had been closed, so I had seen Good Feet Store ads and decided to go there. Spent over $1,800 on shoes and inserts. After the sale I read that they do not give refunds. Pain has persisted now 8 months and 2 weeks ago became almost unbearable. Today went to orthopedics doctor and learned that GFS misdiagnosed my problem and was fitted with splint and PT exercises assigned. GFS is not a medical facility and uses extensive advertising to dupe people having foot pain. Cannot recommend this company. Instead go to an orthopedic or podiatric specialist. You will save money and get correct diagnosis.

Years of pain still ongoing Went with my son to the GF Store in Fort Worth, TX, Brysnt Irving location. He purchased a "system", that cost around $1800.00. A yr later his feet still hurt, and he's back to trying inserts over the counter. He recently attempted to get additional socks that he was told at the time would be free to replace, only to be told it would $50.00 for new ones. TOTAL TRASH. WASTE OF MONEY.

Run. Don’t walk way from The Good Feet store This business does not even deserve one star. Run, don’t walk away from the Good Feet store. You will be buying into “the system“, which is really more like a cult. As we were signing the receipts, we were told that there is no refund policy. We weren’t even given a 30 day trial, for their so-called “custom orthotics.” The sales people are highly trained in the art of BS. Remember what PT Barnum once said, “There is a sucker born every minute.” My partner and I certainly took the bait and paid over $3000 for new sneakers and three pairs of orthotics. They should be sued for false advertising. And for Boomer Esiason to endorse these products is downright wrong. Don’t make the same mistake we did. Research this place, read the reviews and make an informed decision.