Hugely overpriced and not qualified to… Hugely overpriced and not qualified to diagnose. They do the whole big sales spin and send you away with a $1500+ purchase. I quickly learned that the so called 'answer" to my issue was not fit for purpose, and even though I immediately contacted them (within 24hours of purchase) they point blank refused a refund. Avoid these scammers at all costs.

1,500 dollars for an injection molded… 1,500 dollars for an injection molded piece of plastic, what a scam!!! gimme a break! Their entire operation and fancy stores and fancy salespeople are supported by selling what should not cost more than 20 dollars. The salesperson was not paying attention to what i needed and was too busy trying to convince me their product will "make me feel better." Update: i found shoe insoles from Amazon for about 25 dollars, that serve the same function for 1/60 of the price.

Willing to sell you something expensive but don't care if you have problems later on I had a good experience with the fitting (other than having to use shoes that they provided which barely fit my feet and crushed my toes). Curiously, they talk about wearing the arch supports home but the person helping me never put them in my shoes. I bought their Wellness Plus package which includes everything, EXCEPT for the velcro dots that are needed to hold the arch cushions (and, in turn, the arch supports) in place. Otherwise, the arch support keep shifting around in my shoes and don't work as advertised. Based on what I've seen on their website and videos, lower end packages do include the velcro dots (just not the higher end ones). Since I will be having major knee surgery in a couple of weeks, I will not be able to get to the store to get the velcro dots. I don't want to risk having any problems related to the "mobile" arch supports so I won't be using them until I am able to drive again (4-6 weeks after the surgery, so sometime in late May-early June). So much money spent on something that was supposed to help with my recovery but won't be available until much, much later. As I mentioned before, the supports were never even put into the shoes I was wearing the day I went to their store - maybe the supports are not designed to fit in every shoe. I contacted and explained my situation several times but they have done nothing to resolve the issue.

Lies lies and more lies Lies lies and more lies. I have nothing good to say about this store or the manager. There was nothing custom about my fitting. I am a 58 year old polio survivor that was suckered into the purchase. I have atleast two shoe size difference in my feet yet I was only fitted for my larger foot so that alone shows it was not custom. I am a widow and live on disability of less than 1200 a month. How she got me approved for that amount I don't know. I have worked long and hard to have good credit and now it is ruined. I don't know how this woman sleeps at night knowing how she treats the older generation. It has caused me great stress. I now have to figure out how to pay for something I can't afford.

Severe left foot pain Developed severe pain in left foot in June 2023. Went to an urgent care facility and found that it had been closed, so I had seen Good Feet Store ads and decided to go there. Spent over $1,800 on shoes and inserts. After the sale I read that they do not give refunds. Pain has persisted now 8 months and 2 weeks ago became almost unbearable. Today went to orthopedics doctor and learned that GFS misdiagnosed my problem and was fitted with splint and PT exercises assigned. GFS is not a medical facility and uses extensive advertising to dupe people having foot pain. Cannot recommend this company. Instead go to an orthopedic or podiatric specialist. You will save money and get correct diagnosis.