Willing to sell you something expensive but don't care if you have problems later on I had a good experience with the fitting (other than having to use shoes that they provided which barely fit my feet and crushed my toes). Curiously, they talk about wearing the arch supports home but the person helping me never put them in my shoes. I bought their Wellness Plus package which includes everything, EXCEPT for the velcro dots that are needed to hold the arch cushions (and, in turn, the arch supports) in place. Otherwise, the arch support keep shifting around in my shoes and don't work as advertised. Based on what I've seen on their website and videos, lower end packages do include the velcro dots (just not the higher end ones). Since I will be having major knee surgery in a couple of weeks, I will not be able to get to the store to get the velcro dots. I don't want to risk having any problems related to the "mobile" arch supports so I won't be using them until I am able to drive again (4-6 weeks after the surgery, so sometime in late May-early June). So much money spent on something that was supposed to help with my recovery but won't be available until much, much later. As I mentioned before, the supports were never even put into the shoes I was wearing the day I went to their store - maybe the supports are not designed to fit in every shoe. I contacted and explained my situation several times but they have done nothing to resolve the issue.

Nani and Desmond are very knowledgeable… Nani and Desmond are very knowledgeable and friendly. They were so helpful and patient. Definitely recommend seeing them for your special shoe needs!

It's a scam It's a scam, they are using psychology to set up a professional looking store, have a 1-2 hour sales pitch, then give you the price at the end of $1600. Ridiculous, it's literally a piece of plastic and you can go on amazon and buy several different arch supports and try them on yourself for 1/10 of that price. People are becoming desperate and trying to find shortcuts for making money and setting up stores like this in rich areas and cheating people. Sorry but I don't have enough money to be cheated.

1,500 dollars for an injection molded… 1,500 dollars for an injection molded piece of plastic, what a scam!!! gimme a break! Their entire operation and fancy stores and fancy salespeople are supported by selling what should not cost more than 20 dollars. The salesperson was not paying attention to what i needed and was too busy trying to convince me their product will "make me feel better." Update: i found shoe insoles from Amazon for about 25 dollars, that serve the same function for 1/60 of the price.

Lies lies and more lies Lies lies and more lies. I have nothing good to say about this store or the manager. There was nothing custom about my fitting. I am a 58 year old polio survivor that was suckered into the purchase. I have atleast two shoe size difference in my feet yet I was only fitted for my larger foot so that alone shows it was not custom. I am a widow and live on disability of less than 1200 a month. How she got me approved for that amount I don't know. I have worked long and hard to have good credit and now it is ruined. I don't know how this woman sleeps at night knowing how she treats the older generation. It has caused me great stress. I now have to figure out how to pay for something I can't afford.