Run. Don’t walk way from The Good Feet store This business does not even deserve one star. Run, don’t walk away from the Good Feet store. You will be buying into “the system“, which is really more like a cult. As we were signing the receipts, we were told that there is no refund policy. We weren’t even given a 30 day trial, for their so-called “custom orthotics.” The sales people are highly trained in the art of BS. Remember what PT Barnum once said, “There is a sucker born every minute.” My partner and I certainly took the bait and paid over $3000 for new sneakers and three pairs of orthotics. They should be sued for false advertising. And for Boomer Esiason to endorse these products is downright wrong. Don’t make the same mistake we did. Research this place, read the reviews and make an informed decision.

Went to The Good Foot Store in White… Went to The Good Foot Store in White Marsh Maryland. Had a great experience with Samirah. She so professional and friendly. She explained everything to me. I walked out with my feet feeling the best they have in months. I would recommend this place if you are having feet, knee, and hip pain.

It's a scam It's a scam, they are using psychology to set up a professional looking store, have a 1-2 hour sales pitch, then give you the price at the end of $1600. Ridiculous, it's literally a piece of plastic and you can go on amazon and buy several different arch supports and try them on yourself for 1/10 of that price. People are becoming desperate and trying to find shortcuts for making money and setting up stores like this in rich areas and cheating people. Sorry but I don't have enough money to be cheated.

1,500 dollars for an injection molded… 1,500 dollars for an injection molded piece of plastic, what a scam!!! gimme a break! Their entire operation and fancy stores and fancy salespeople are supported by selling what should not cost more than 20 dollars. The salesperson was not paying attention to what i needed and was too busy trying to convince me their product will "make me feel better." Update: i found shoe insoles from Amazon for about 25 dollars, that serve the same function for 1/60 of the price.

Willing to sell you something expensive but don't care if you have problems later on I had a good experience with the fitting (other than having to use shoes that they provided which barely fit my feet and crushed my toes). Curiously, they talk about wearing the arch supports home but the person helping me never put them in my shoes. I bought their Wellness Plus package which includes everything, EXCEPT for the velcro dots that are needed to hold the arch cushions (and, in turn, the arch supports) in place. Otherwise, the arch support keep shifting around in my shoes and don't work as advertised. Based on what I've seen on their website and videos, lower end packages do include the velcro dots (just not the higher end ones). Since I will be having major knee surgery in a couple of weeks, I will not be able to get to the store to get the velcro dots. I don't want to risk having any problems related to the "mobile" arch supports so I won't be using them until I am able to drive again (4-6 weeks after the surgery, so sometime in late May-early June). So much money spent on something that was supposed to help with my recovery but won't be available until much, much later. As I mentioned before, the supports were never even put into the shoes I was wearing the day I went to their store - maybe the supports are not designed to fit in every shoe. I contacted and explained my situation several times but they have done nothing to resolve the issue.