Run. Don’t walk way from The Good Feet store This business does not even deserve one star. Run, don’t walk away from the Good Feet store. You will be buying into “the system“, which is really more like a cult. As we were signing the receipts, we were told that there is no refund policy. We weren’t even given a 30 day trial, for their so-called “custom orthotics.” The sales people are highly trained in the art of BS. Remember what PT Barnum once said, “There is a sucker born every minute.” My partner and I certainly took the bait and paid over $3000 for new sneakers and three pairs of orthotics. They should be sued for false advertising. And for Boomer Esiason to endorse these products is downright wrong. Don’t make the same mistake we did. Research this place, read the reviews and make an informed decision.

Sophisticated Scam Be upfront with the cost!!!!!!! and be honest. If you yourself believe in your product then offer an honest refund policy and not just a worthless store credit. Your product not only did NOTHING you claimed it would, it caused worse problems that required discontinuing use of the product all together. Wish there was less than a one star rating. Sophisticated Scam

Bunch of mumbo jumbo Nothing but a bunch of mumbo jumbo. I did not purchase anything and regret even wasting an hour on a “fitting.” Almost $2,000 (yes THREE zeros!) for a pair of shoes and arch supports/insoles is CRAZY! I expected to pay plenty especially when the associate would not give me a price while emphasizing the fitting is free. At the end he showed me the price list as if I was buying a car. Several columns of prices for various packages and monthly payments if financed. I should have read the reviews first that sum this place up—scam, Scam, SCAM.

Willing to sell you something expensive but don't care if you have problems later on I had a good experience with the fitting (other than having to use shoes that they provided which barely fit my feet and crushed my toes). Curiously, they talk about wearing the arch supports home but the person helping me never put them in my shoes. I bought their Wellness Plus package which includes everything, EXCEPT for the velcro dots that are needed to hold the arch cushions (and, in turn, the arch supports) in place. Otherwise, the arch support keep shifting around in my shoes and don't work as advertised. Based on what I've seen on their website and videos, lower end packages do include the velcro dots (just not the higher end ones). Since I will be having major knee surgery in a couple of weeks, I will not be able to get to the store to get the velcro dots. I don't want to risk having any problems related to the "mobile" arch supports so I won't be using them until I am able to drive again (4-6 weeks after the surgery, so sometime in late May-early June). So much money spent on something that was supposed to help with my recovery but won't be available until much, much later. As I mentioned before, the supports were never even put into the shoes I was wearing the day I went to their store - maybe the supports are not designed to fit in every shoe. I contacted and explained my situation several times but they have done nothing to resolve the issue.

Hugely overpriced and not qualified to… Hugely overpriced and not qualified to diagnose. They do the whole big sales spin and send you away with a $1500+ purchase. I quickly learned that the so called 'answer" to my issue was not fit for purpose, and even though I immediately contacted them (within 24hours of purchase) they point blank refused a refund. Avoid these scammers at all costs.