
NELSON PHILIPPE
GBOrder at your own risk I have ordered a pair of crystal clear Gucci frame from framesdirect.com. They sent me the carrying case, without the frame. I called customer service and asked if I was going to receive the frame separately. The person I’ve spoke with got my contact information and stated she would call me back. She never called me back. When I called them again, the same person who was supposed to call me back and didn’t, picked up, and told me that management is supposed to get back to me. It has been 3 days, and I still have not heard anything from anyone. This is my first order from framesdirect, but I can honestly say this is going to be my last.

John DeMaris
GBCar smashed my glasses FLAT I literally drove over my glasses a couple weeks ago and smashed them flat. Don't ask. My first step was to replace the frames, and to me that meant Frames Direct because I knew they would stock these particular frames, and from a previous Five Star experience, I knew my experience would be excellent - in fact, the price was unchanged from five years ago, and arrived at my doorstep in a matter of days. Frames Direct will ALWAYS be my #1 choice for buying quality, name brand glasses frames.

Ross Romeo
GBWhile they are very competitive on… While they are very competitive on price, my lenses appear to already have a chip in them. What’s weird is the chip appears to be on the inside of the lenses and not on the exterior portion. Additionally, I bought the same pair of glasses and lenses from a different provider and it was interesting to see that the lenses from the other provider were much thinner which make these lenses appear much more bigger.

rr
GBIt's always been difficult to find… It's always been difficult to find frames that I like that fit my face properly. The Ralph Lauren frames are just what I've been looking for. I particularly like the unique nose piece. The price was amazing and delivery was very quick. They even came in a lovely Ralph Lauren box.

Jacqueline MCKAY
GBThe experience was excellent The experience was excellent, the only issue was when the package arrived it was soaked. The box was damaged but the glasses inside were fine. We were a little shocked to see that they were not damaged. Quick shipping- thanks