Topology Eyewear

255 Potrero Avenue, 94103, San Francisco, United States
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3.25
Based on 20 Reviews

5

40.00%

4

20.00%

3

0.00%

2

5.00%

1

35.00%
About Topology Eyewear

Custom-fit eyewear made one at a time for one person at a time. Designed on your iPhone and sculpted to fit your unique face and prescription. Crafted with care using premium materials.

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Ettie Janzen
CA

Bad fit! Ok, i finally got my glasses after 7+ weeks but they fit horribly. Constantly sliding down my nose. I spent more than ever before, waited longer than ever before, and it fits worse than any other glasses before. I wont be using Topography again.

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Jaime Lee
GB

incredible product and customer service incredible product, incredible customer service. i nearly let a few glitches in the app software deter me from giving Topology a try, but i am SO glad i risked the $$. there are real, live people behind this company who will go the extra mile for you (they answered each of dozens of my texts promptly, thoroughly, and thoughfully) and the final product is beautiful, comfortable, and functional. for years, i essentially could not read anything on paper because my asian nose simply is not shaped the way that U.S. glasses are designed. other asian people literally told me to travel to asia and get glasses there. now, i finally can read (and do everything else), and it is all due to Topology's awesome concept and customer service.

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Christina
GB

Wasted time....and money. Not quite sure it's worth it. After struggling with poor-fitting glasses that slide down my nose and irritate my ears for years, I thought it would be worth the investment to get a custom pair of glasses. I scheduled a Zoom appointment with an optician. They go over your measurements, recommend adjustments (like making the width narrower/wider, where they should sit on your face), and then price the frames and lenses out. To be completely honest - I almost fainted after they quoted me the price, but figured that it would be worth it, considering that a.) I wear them every day, and b.) not having to fuss with them a gazillion times a day. I asked if they were going to make a prototype or the glasses that I could try on/make adjustments to the fit prior to the actual glass being made, and, the optician was soooo sure - cocky, almost - that the company has gotten so good with this computerized virtual fitting that, the prototype was unnecessary, and assured that my glasses would fit perfectly. It took about 5 weeks or so for my glasses to be completed. I was super excited to receive them, but that excitement dissipated pretty quickly. Upon putting them on, the top of the frames were at the level of my pupils - in order to see out of them, they had to be pushed up my nose. After doing this, the glasses slid down my nose. They were super loose on the back of my ears. The nosepads - skinny and supremely uncomfortable on my wide, flat nose bridge. All of these things were issues I had experienced previously, with glasses that had cost much, much less than these. I thought that, with these custom glasses, all the misery of my previous glasses would be forgotten. I was wrong. These honestly fit worse than about 75% of the glasses I have purchased "off the shelf" at a retail store. So much for being perfect. I contacted them. It took a few days for them to get back to me. They sent me a video of how to bend the ear pieces back and in, to adjust my "custom", supposedly perfectly fitting glasses to my head and ears. If I am spending $700+ on a pair of custom glasses, I expect them to fit & perform as such. I adjusted them as shown in the videos, wore them for a couple more days, and they were still sliding down my nose despite being incredibly painful and irritating to the backs of my ears. I wrote in again. Had to wait. Asked to take photos. Sent them in. Few more days. Sent in more photos. Eventually, it was decided that they were going to make a new pair. Few weeks go by with no word. Write in again. Wait again. "Oh, we're talking with our design team. We'll let you know." This went on and on, and now we're seven weeks out from my initial contact re: my poor fitting frames, and, the new ones aren't even done yet. I've received absolutely no updates from them without having to reach out first. And their responses take absolutely forever. If they respond, that is. I'm completely and absolutely over the hype and hurrah of this "perfect" eyewear. In the meantime, I'm still dealing with a pair of glasses that fit terribly, am constantly adjusting, cause pain to my head and ears, and rub my nose raw. I'm underwhelmed.

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Patrick Z
GB

Custom is awesome I have issues with most glasses due to having Asian facial features. Topology worked with me through 3 prototypes and a change in style selection! Took several weeks so recommend starting ASAP! Even if you don’t have your prescription yet. Otherwise totally recommend!!

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LIDIA P.
GB

I've had an amazing experience… I've had an amazing experience designing my custom Rx sunglasses with Topology. They were quick to respond and make necessary changes and even suggested alterations that would make for a better fit. Now I have a pair of specs made specifically to fit my face! Highly recommend them!!!!

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