Item was packaged with tape on the… Item was packaged with tape on the front of it and when taken off it pulled the paint/material off with it. The product is ruined. Emailed for solution but haven't received new item or contacted.

What made the experience great is the… What made the experience great is the quality of what we ordered, which was a gift for someone important to us. Very high quality, very nice. What was a disappointment was the shipping time and more importantly, the almost total lack of quality support from TopTrendyGear staff. I was sent info saying it had shipped when actually it had not. I was sent info saying it was in route when actually it was not. Calls and emails were responded to late with no useful info. What did we do? Wait... wait...and more wait. When it did arrive FedEx must have thrown it toward the front porch and sadly it missed, landing in some water and wet grass. Bottom line is a company is STILL responsible for the product until the product is in the happy hand of the purchaser. Makes me want to order again.. I guess. Call me if you want 865 755 5162

Best Customer Service for Custom Item The product is quality to begin with. What made the experience so much more successful was the Customer support team. This being my second customized order working closely with Elisa T, July, and Julia Q on both orders was a gift. They kept in touch on progress and sent me a preview of the finished items design before actually completing it. I was allowed to make changes or add extra wording without any disgruntled attitude. Always helpful and more than just professional, they were kind and understanding. My Daughter and I are two very happy Veterans with three wonderful products. Quality, dedicated teamwork, your input and a product you’ll be proud to wear or use anywhere you choose with Top TrendyGear!

I purchased the canvas 8x10 I purchased the canvas 8x10. I would like to give a perfect score excellent review for the fantastic customer service that I received from Elisa and the team to not only fix an error that I inadvertently made when I placed the order but also to help me customize my order. I have ordered custom products from other companies before and have never received such exceptional customer service and support. I am super impressed and if I could I would give a 10 star review because it was the best service and product I could have received. Thank you so much!! Very pleased!!!! Especially thank you to Elisa.

ORDER WITH COMPLETE CONFIDENCE I was extremely nervous to place this overseas order to Australia with the current world of scams but can I just say I will order with confidence again and can not recommend toptrendygear enough. The customer service response and turn around time to answer my query and for my personalised signs to be created and received was very impressive. Only to be outdone by the quality of the product, the way my order was package with such care to ensure my signs were not damaged. So very happy - thank you again!