What was once a good company experience no longer is Initially the year subscription I paid for was great. The boxes content has been increasingly more sparse since last September, when we did not receive enough resin to fill even one of the molds. There was also an ownership change around this time. No boxes have been sent on schedule (not by a few days, by literal months, no one has received Feb box yet). The item reveals are not the exclusive items promised but mass produced ones purchased off temu. Boxes come with inconsistent amounts of 2 part resin. There are not enough "extras" provided to create the crafts. March had no reveal, although people were charged (the charging is to occur after the reveal so you have the option to skip the month.) Reviews and questions are being removed from the Craftkitsune social media the owner controls and individuals are being blocked from the company page. Online store purchases are not being honored and people are having to dispute the charges with their banks to get their money back. Emails to the owner go unanswered.

Fraud Scam Someone needs to investigate I purchased a plan for my wife's Christmas gift and have discovered I was scammed out of my money. This Wendy or George or whoever needs to have state or federal authorities looking into their clearly ongoing fraud!! Today I received a text saying order is coming and at the beginning of March and April I received emails saying it was coming! Do we know what State they are based in? The State Attorney General should look into Wendy!

Company was sold! Not worth it anymore... I loved the unique molds and how full the boxed were so i purchased a year subscription. Now suddenly the company was sold to someone else and they already screwed up and arnt doing themed box for Halloween this year. At least not before Halloween which would actually allow you to make something for the holiday and not weeks after it. I'm going to be looking into a refund for the rest of my subscription because this is not what I purchased anymore.

COMPLETE FRAUD! AVOID! This company is an absolute scam. I don’t know how she’s able to keep functioning as a business. Last shipment I received was in February with CHRISTMAS themed bits… (Halloween’s came in December) although nothing makes any cohesive sense & is worth maybe $5 TOPS. Uneven amounts of half filled resin bottles, a wooden letter, cheap Christmas stickers, & a few tiny totally random cheap plastic shapes (Snail? Panda? Candy? Wth?). No mold. No instructions. No idea what they’re supposed to be for. Last straw for me. Previous kits were also nonsensical & seemed marketed towards young children. This one is all just useless junk. Contacting my credit card company, the Attorney General, & Better Business Bureau for fraud.

always stellar service always stellar service! She keeps us informed if our subscription box will be delayed (and why!) and is constantly getting our feedback on what we liked/disliked about that months box. She actually LISTENS to our feedback!!