COMPLETE FRAUD! AVOID! This company is an absolute scam. I don’t know how she’s able to keep functioning as a business. Last shipment I received was in February with CHRISTMAS themed bits… (Halloween’s came in December) although nothing makes any cohesive sense & is worth maybe $5 TOPS. Uneven amounts of half filled resin bottles, a wooden letter, cheap Christmas stickers, & a few tiny totally random cheap plastic shapes (Snail? Panda? Candy? Wth?). No mold. No instructions. No idea what they’re supposed to be for. Last straw for me. Previous kits were also nonsensical & seemed marketed towards young children. This one is all just useless junk. Contacting my credit card company, the Attorney General, & Better Business Bureau for fraud.

Do NOT trust! Honestly one of the worst experiences I've had with a company. I've been a subscriber to Craft Kitsune for years now, and then a new owner took over unexpectedly. I decided to give her a chance. I was on a monthly subscription, so I was being charged every month, but I wasn't getting any shipments. I didn't get December or January's kits. I gave the new owner the benefit of the doubt because she had some delays with shipping, but after I emailed asking about tracking/shipping, she said she'd "look into it" and then never got back to me. I sent subsequent emails for help and she ignored all of them. I had to file a claim with my bank to get my money back. I definitely don't recommend subscribing at this point - you're not going to get anything!

always stellar service always stellar service! She keeps us informed if our subscription box will be delayed (and why!) and is constantly getting our feedback on what we liked/disliked about that months box. She actually LISTENS to our feedback!!

What was once a good company experience no longer is Initially the year subscription I paid for was great. The boxes content has been increasingly more sparse since last September, when we did not receive enough resin to fill even one of the molds. There was also an ownership change around this time. No boxes have been sent on schedule (not by a few days, by literal months, no one has received Feb box yet). The item reveals are not the exclusive items promised but mass produced ones purchased off temu. Boxes come with inconsistent amounts of 2 part resin. There are not enough "extras" provided to create the crafts. March had no reveal, although people were charged (the charging is to occur after the reveal so you have the option to skip the month.) Reviews and questions are being removed from the Craftkitsune social media the owner controls and individuals are being blocked from the company page. Online store purchases are not being honored and people are having to dispute the charges with their banks to get their money back. Emails to the owner go unanswered.

This Is a NO GO Like all of the other recent reviewers (seriously, sort by most recent), I lost a bunch of money to this “Wendy” I subscribed for a 3 month subscription in September, received a subpar box with out everything needed to complete the craft and then never got another response or package from the company. It’s now. SIX MONTHS later and I am still trying to recoup my $.