Paula W
GBGood customer service, curious about future boxes It was fine, but the Big Bonus Bag was way oversold. They show this awesome thing from Japan and what I got was a miniature basket and some uv resin that, admittedly, did have Japanese writing on it but was otherwise a small bottle of plain uv resin. And one of my molds was damaged. EDIT: I did get a replacement for the mold that was damaged, which was really nice. I appreciate the owner reaching out to me & I have had a lot of fun with the molds that I bought. I will be interested in seeing what craft kits they bring out in the future, and at this point I will leave the door open for possible future purchases.
funny girl
GBWhat was once a good company experience no longer is Initially the year subscription I paid for was great. The boxes content has been increasingly more sparse since last September, when we did not receive enough resin to fill even one of the molds. There was also an ownership change around this time. No boxes have been sent on schedule (not by a few days, by literal months, no one has received Feb box yet). The item reveals are not the exclusive items promised but mass produced ones purchased off temu. Boxes come with inconsistent amounts of 2 part resin. There are not enough "extras" provided to create the crafts. March had no reveal, although people were charged (the charging is to occur after the reveal so you have the option to skip the month.) Reviews and questions are being removed from the Craftkitsune social media the owner controls and individuals are being blocked from the company page. Online store purchases are not being honored and people are having to dispute the charges with their banks to get their money back. Emails to the owner go unanswered.
carol stewart
GBAlways a lovely experience with this… Always a lovely experience with this company and Miss Liz! This time I ordered all four of the amazing mythical creatures coasters that her sibling designed! 🤩 I have always admired her style!! And I also got the pretty and simple cloche mold so I can try my hand at using some dried pressed flowers inside!! Very excited!! Thank you! I highly recommend their shop!
Jocelynn Clark
GBThe new owner has ruined everything The new owner has run this company into the ground. The cheap junk in the boxes is barely worth $10. The one time shop is mostly out of stock. The resin molds supposedly "created in house" are from Temu. The website, which once was easy to browse, is now a mess of a dozen different fonts on busy backgrounds. There are barely any pictures for the products being sold, so if you do subscribe, you don't even know how badly you're getting ripped off until the box arrives (assuming it ever does). Just stay away from this company.
Eva Bakshis
GBIt's so tiny! I picked up the tiny fantasy kit. It holds up to its name! I was a little worried that the UV resin dragons would be too delicate to remove from the mold, but they actually came out perfectly. I'm looking forward to making Dungeons and Dragons dice with actual dragons in them! The castle sections of the mold are also nicely detailed: they would make excellent board game pieces.