Cute Merch but problem with ordering system The molds are cute and unique. But there is a problem with the ordering system. I placed an order but received no e-mail confirmation or shipping notice, so I figured my order didn't go through. I ordered again a few days later. Got e-mail confirmation and shipping notice. I ended up receiving and being charged for both orders. THIS EXACT SAME THING HAPPENED LAST TIME I ORDERED.

Beginners, vets, there's something for everyone I really like Craft Kitsune - their items ship quickly, their kits are GREAT for beginners, and they're very kind when you ask a question. The molds are fantastic, their ideas are great and original too. As far as crafting sites go, very few stack up to Craft Kitsune for me. Definitely a repeat customer, and I plan to keep it that way!

Craft Kitsune is now a scam I haven’t received my kits from Jan- April 2024 as of today. I have sent several screenshots to Wendy showing the months that are still unfulfilled. She hasn’t responded to me.

Do NOT trust! Honestly one of the worst experiences I've had with a company. I've been a subscriber to Craft Kitsune for years now, and then a new owner took over unexpectedly. I decided to give her a chance. I was on a monthly subscription, so I was being charged every month, but I wasn't getting any shipments. I didn't get December or January's kits. I gave the new owner the benefit of the doubt because she had some delays with shipping, but after I emailed asking about tracking/shipping, she said she'd "look into it" and then never got back to me. I sent subsequent emails for help and she ignored all of them. I had to file a claim with my bank to get my money back. I definitely don't recommend subscribing at this point - you're not going to get anything!

What was once a good company experience no longer is Initially the year subscription I paid for was great. The boxes content has been increasingly more sparse since last September, when we did not receive enough resin to fill even one of the molds. There was also an ownership change around this time. No boxes have been sent on schedule (not by a few days, by literal months, no one has received Feb box yet). The item reveals are not the exclusive items promised but mass produced ones purchased off temu. Boxes come with inconsistent amounts of 2 part resin. There are not enough "extras" provided to create the crafts. March had no reveal, although people were charged (the charging is to occur after the reveal so you have the option to skip the month.) Reviews and questions are being removed from the Craftkitsune social media the owner controls and individuals are being blocked from the company page. Online store purchases are not being honored and people are having to dispute the charges with their banks to get their money back. Emails to the owner go unanswered.