Marina Maia
GBDo NOT trust! Honestly one of the worst experiences I've had with a company. I've been a subscriber to Craft Kitsune for years now, and then a new owner took over unexpectedly. I decided to give her a chance. I was on a monthly subscription, so I was being charged every month, but I wasn't getting any shipments. I didn't get December or January's kits. I gave the new owner the benefit of the doubt because she had some delays with shipping, but after I emailed asking about tracking/shipping, she said she'd "look into it" and then never got back to me. I sent subsequent emails for help and she ignored all of them. I had to file a claim with my bank to get my money back. I definitely don't recommend subscribing at this point - you're not going to get anything!
Chelsey Emi Shirahata
GBSCAM company after new ownership! After Wendy took over, the company has gone downhill drastically. Exclusive molds are a thing of the past; now it's just cheap molds from temu. The price has increased (without warning!) to $50+ for a less than $1 mold, sparse "supplies" that wouldn't even complete a project, and random junk "goody bags". The reveals posted are far from what members have received. She has stopped communication for months now via email & all social media, yet has been very quick to censor/block members in the FB subscriber group. She hasn't responded to BBB, PayPal, or credit cards/banks which has resulted in successful chargebacks from myself & other members. All this while having the audacity to heavily advertise great boxes from before her time and an affiliate program. I would NEVER suggest this new era to ANYONE. What a scam.
Shannon S
GBCOMPLETE FRAUD! AVOID! This company is an absolute scam. I don’t know how she’s able to keep functioning as a business. Last shipment I received was in February with CHRISTMAS themed bits… (Halloween’s came in December) although nothing makes any cohesive sense & is worth maybe $5 TOPS. Uneven amounts of half filled resin bottles, a wooden letter, cheap Christmas stickers, & a few tiny totally random cheap plastic shapes (Snail? Panda? Candy? Wth?). No mold. No instructions. No idea what they’re supposed to be for. Last straw for me. Previous kits were also nonsensical & seemed marketed towards young children. This one is all just useless junk. Contacting my credit card company, the Attorney General, & Better Business Bureau for fraud.
Dianna G
GBalways stellar service always stellar service! She keeps us informed if our subscription box will be delayed (and why!) and is constantly getting our feedback on what we liked/disliked about that months box. She actually LISTENS to our feedback!!
Dave D
GBFraud Scam Someone needs to investigate I purchased a plan for my wife's Christmas gift and have discovered I was scammed out of my money. This Wendy or George or whoever needs to have state or federal authorities looking into their clearly ongoing fraud!! Today I received a text saying order is coming and at the beginning of March and April I received emails saying it was coming! Do we know what State they are based in? The State Attorney General should look into Wendy!