Shannon S
GBCOMPLETE FRAUD! AVOID! This company is an absolute scam. I don’t know how she’s able to keep functioning as a business. Last shipment I received was in February with CHRISTMAS themed bits… (Halloween’s came in December) although nothing makes any cohesive sense & is worth maybe $5 TOPS. Uneven amounts of half filled resin bottles, a wooden letter, cheap Christmas stickers, & a few tiny totally random cheap plastic shapes (Snail? Panda? Candy? Wth?). No mold. No instructions. No idea what they’re supposed to be for. Last straw for me. Previous kits were also nonsensical & seemed marketed towards young children. This one is all just useless junk. Contacting my credit card company, the Attorney General, & Better Business Bureau for fraud.
Rebecca Agic
GBCraft Kitsune is now a scam I haven’t received my kits from Jan- April 2024 as of today. I have sent several screenshots to Wendy showing the months that are still unfulfilled. She hasn’t responded to me.
Jocelynn Clark
GBThe new owner has ruined everything The new owner has run this company into the ground. The cheap junk in the boxes is barely worth $10. The one time shop is mostly out of stock. The resin molds supposedly "created in house" are from Temu. The website, which once was easy to browse, is now a mess of a dozen different fonts on busy backgrounds. There are barely any pictures for the products being sold, so if you do subscribe, you don't even know how badly you're getting ripped off until the box arrives (assuming it ever does). Just stay away from this company.
Marina Maia
GBDo NOT trust! Honestly one of the worst experiences I've had with a company. I've been a subscriber to Craft Kitsune for years now, and then a new owner took over unexpectedly. I decided to give her a chance. I was on a monthly subscription, so I was being charged every month, but I wasn't getting any shipments. I didn't get December or January's kits. I gave the new owner the benefit of the doubt because she had some delays with shipping, but after I emailed asking about tracking/shipping, she said she'd "look into it" and then never got back to me. I sent subsequent emails for help and she ignored all of them. I had to file a claim with my bank to get my money back. I definitely don't recommend subscribing at this point - you're not going to get anything!
Dianna G
GBalways stellar service always stellar service! She keeps us informed if our subscription box will be delayed (and why!) and is constantly getting our feedback on what we liked/disliked about that months box. She actually LISTENS to our feedback!!