funny girl
GBWhat was once a good company experience no longer is Initially the year subscription I paid for was great. The boxes content has been increasingly more sparse since last September, when we did not receive enough resin to fill even one of the molds. There was also an ownership change around this time. No boxes have been sent on schedule (not by a few days, by literal months, no one has received Feb box yet). The item reveals are not the exclusive items promised but mass produced ones purchased off temu. Boxes come with inconsistent amounts of 2 part resin. There are not enough "extras" provided to create the crafts. March had no reveal, although people were charged (the charging is to occur after the reveal so you have the option to skip the month.) Reviews and questions are being removed from the Craftkitsune social media the owner controls and individuals are being blocked from the company page. Online store purchases are not being honored and people are having to dispute the charges with their banks to get their money back. Emails to the owner go unanswered.
Dianna G
GBalways stellar service always stellar service! She keeps us informed if our subscription box will be delayed (and why!) and is constantly getting our feedback on what we liked/disliked about that months box. She actually LISTENS to our feedback!!
Paula W
GBGood customer service, curious about future boxes It was fine, but the Big Bonus Bag was way oversold. They show this awesome thing from Japan and what I got was a miniature basket and some uv resin that, admittedly, did have Japanese writing on it but was otherwise a small bottle of plain uv resin. And one of my molds was damaged. EDIT: I did get a replacement for the mold that was damaged, which was really nice. I appreciate the owner reaching out to me & I have had a lot of fun with the molds that I bought. I will be interested in seeing what craft kits they bring out in the future, and at this point I will leave the door open for possible future purchases.
Miranda Miller
GBI really enjoy the variety of crafts… I really enjoy the variety of crafts that come monthly. Each one is unique but also on trend for the current crafting craze such as the felting kit and the resin koi kit. All of the kits I have received (14) have been excellent with a decent amount of supplies. My youngest child and I like to build the "creepy" or Halloween themed ones the most, they say the eye ball was their favourite. Mine will likely be the suncatcher if I ever get around to finishing one!
April's Art
GBAmazing! The owner always amazes me with awesome craft kits and exclusive molds. This month's kit was great and jam packed full of crafty goodies. I also purchased the storage mold and am happy that someone have finally designed a mold for organizing the small stuff in life. Thanks again, and never quit designing and making awesome molds and craft kits!