Cute Merch but problem with ordering system The molds are cute and unique. But there is a problem with the ordering system. I placed an order but received no e-mail confirmation or shipping notice, so I figured my order didn't go through. I ordered again a few days later. Got e-mail confirmation and shipping notice. I ended up receiving and being charged for both orders. THIS EXACT SAME THING HAPPENED LAST TIME I ORDERED.

Amazing! The owner always amazes me with awesome craft kits and exclusive molds. This month's kit was great and jam packed full of crafty goodies. I also purchased the storage mold and am happy that someone have finally designed a mold for organizing the small stuff in life. Thanks again, and never quit designing and making awesome molds and craft kits!

always stellar service always stellar service! She keeps us informed if our subscription box will be delayed (and why!) and is constantly getting our feedback on what we liked/disliked about that months box. She actually LISTENS to our feedback!!

Do NOT trust! Honestly one of the worst experiences I've had with a company. I've been a subscriber to Craft Kitsune for years now, and then a new owner took over unexpectedly. I decided to give her a chance. I was on a monthly subscription, so I was being charged every month, but I wasn't getting any shipments. I didn't get December or January's kits. I gave the new owner the benefit of the doubt because she had some delays with shipping, but after I emailed asking about tracking/shipping, she said she'd "look into it" and then never got back to me. I sent subsequent emails for help and she ignored all of them. I had to file a claim with my bank to get my money back. I definitely don't recommend subscribing at this point - you're not going to get anything!

Good customer service, curious about future boxes It was fine, but the Big Bonus Bag was way oversold. They show this awesome thing from Japan and what I got was a miniature basket and some uv resin that, admittedly, did have Japanese writing on it but was otherwise a small bottle of plain uv resin. And one of my molds was damaged. EDIT: I did get a replacement for the mold that was damaged, which was really nice. I appreciate the owner reaching out to me & I have had a lot of fun with the molds that I bought. I will be interested in seeing what craft kits they bring out in the future, and at this point I will leave the door open for possible future purchases.