Good customer service, curious about future boxes It was fine, but the Big Bonus Bag was way oversold. They show this awesome thing from Japan and what I got was a miniature basket and some uv resin that, admittedly, did have Japanese writing on it but was otherwise a small bottle of plain uv resin. And one of my molds was damaged. EDIT: I did get a replacement for the mold that was damaged, which was really nice. I appreciate the owner reaching out to me & I have had a lot of fun with the molds that I bought. I will be interested in seeing what craft kits they bring out in the future, and at this point I will leave the door open for possible future purchases.

Do NOT trust! Honestly one of the worst experiences I've had with a company. I've been a subscriber to Craft Kitsune for years now, and then a new owner took over unexpectedly. I decided to give her a chance. I was on a monthly subscription, so I was being charged every month, but I wasn't getting any shipments. I didn't get December or January's kits. I gave the new owner the benefit of the doubt because she had some delays with shipping, but after I emailed asking about tracking/shipping, she said she'd "look into it" and then never got back to me. I sent subsequent emails for help and she ignored all of them. I had to file a claim with my bank to get my money back. I definitely don't recommend subscribing at this point - you're not going to get anything!

This Is a NO GO Like all of the other recent reviewers (seriously, sort by most recent), I lost a bunch of money to this “Wendy” I subscribed for a 3 month subscription in September, received a subpar box with out everything needed to complete the craft and then never got another response or package from the company. It’s now. SIX MONTHS later and I am still trying to recoup my $.

The kit had all that was needed to make… The kit had all that was needed to make several projects, but the instructions were very vague. I was glad there were extra materials as I wasted a lot learning how to do things. For a beginner with no experience this leaves a lot to be desired, but if you have a little experience a great kit.

The new owner has ruined everything The new owner has run this company into the ground. The cheap junk in the boxes is barely worth $10. The one time shop is mostly out of stock. The resin molds supposedly "created in house" are from Temu. The website, which once was easy to browse, is now a mess of a dozen different fonts on busy backgrounds. There are barely any pictures for the products being sold, so if you do subscribe, you don't even know how badly you're getting ripped off until the box arrives (assuming it ever does). Just stay away from this company.