What was once a good company experience no longer is Initially the year subscription I paid for was great. The boxes content has been increasingly more sparse since last September, when we did not receive enough resin to fill even one of the molds. There was also an ownership change around this time. No boxes have been sent on schedule (not by a few days, by literal months, no one has received Feb box yet). The item reveals are not the exclusive items promised but mass produced ones purchased off temu. Boxes come with inconsistent amounts of 2 part resin. There are not enough "extras" provided to create the crafts. March had no reveal, although people were charged (the charging is to occur after the reveal so you have the option to skip the month.) Reviews and questions are being removed from the Craftkitsune social media the owner controls and individuals are being blocked from the company page. Online store purchases are not being honored and people are having to dispute the charges with their banks to get their money back. Emails to the owner go unanswered.

always stellar service always stellar service! She keeps us informed if our subscription box will be delayed (and why!) and is constantly getting our feedback on what we liked/disliked about that months box. She actually LISTENS to our feedback!!

SCAM company after new ownership! After Wendy took over, the company has gone downhill drastically. Exclusive molds are a thing of the past; now it's just cheap molds from temu. The price has increased (without warning!) to $50+ for a less than $1 mold, sparse "supplies" that wouldn't even complete a project, and random junk "goody bags". The reveals posted are far from what members have received. She has stopped communication for months now via email & all social media, yet has been very quick to censor/block members in the FB subscriber group. She hasn't responded to BBB, PayPal, or credit cards/banks which has resulted in successful chargebacks from myself & other members. All this while having the audacity to heavily advertise great boxes from before her time and an affiliate program. I would NEVER suggest this new era to ANYONE. What a scam.

Always a lovely experience with this… Always a lovely experience with this company and Miss Liz! This time I ordered all four of the amazing mythical creatures coasters that her sibling designed! 🤩 I have always admired her style!! And I also got the pretty and simple cloche mold so I can try my hand at using some dried pressed flowers inside!! Very excited!! Thank you! I highly recommend their shop!

Fun Stuff!! Great products! Excellent customer service! Very well made molds! Super neat little "DIY complete kits" to experiment with. Fun miniatures for lots of projects! Can't wait to use everything I've received! Great for beginners as well as the experienced!