Fraud Scam Someone needs to investigate I purchased a plan for my wife's Christmas gift and have discovered I was scammed out of my money. This Wendy or George or whoever needs to have state or federal authorities looking into their clearly ongoing fraud!! Today I received a text saying order is coming and at the beginning of March and April I received emails saying it was coming! Do we know what State they are based in? The State Attorney General should look into Wendy!

Good customer service, curious about future boxes It was fine, but the Big Bonus Bag was way oversold. They show this awesome thing from Japan and what I got was a miniature basket and some uv resin that, admittedly, did have Japanese writing on it but was otherwise a small bottle of plain uv resin. And one of my molds was damaged. EDIT: I did get a replacement for the mold that was damaged, which was really nice. I appreciate the owner reaching out to me & I have had a lot of fun with the molds that I bought. I will be interested in seeing what craft kits they bring out in the future, and at this point I will leave the door open for possible future purchases.

What was once a good company experience no longer is Initially the year subscription I paid for was great. The boxes content has been increasingly more sparse since last September, when we did not receive enough resin to fill even one of the molds. There was also an ownership change around this time. No boxes have been sent on schedule (not by a few days, by literal months, no one has received Feb box yet). The item reveals are not the exclusive items promised but mass produced ones purchased off temu. Boxes come with inconsistent amounts of 2 part resin. There are not enough "extras" provided to create the crafts. March had no reveal, although people were charged (the charging is to occur after the reveal so you have the option to skip the month.) Reviews and questions are being removed from the Craftkitsune social media the owner controls and individuals are being blocked from the company page. Online store purchases are not being honored and people are having to dispute the charges with their banks to get their money back. Emails to the owner go unanswered.

The new owner has ruined everything The new owner has run this company into the ground. The cheap junk in the boxes is barely worth $10. The one time shop is mostly out of stock. The resin molds supposedly "created in house" are from Temu. The website, which once was easy to browse, is now a mess of a dozen different fonts on busy backgrounds. There are barely any pictures for the products being sold, so if you do subscribe, you don't even know how badly you're getting ripped off until the box arrives (assuming it ever does). Just stay away from this company.

always stellar service always stellar service! She keeps us informed if our subscription box will be delayed (and why!) and is constantly getting our feedback on what we liked/disliked about that months box. She actually LISTENS to our feedback!!